PYMNTS

JANUARY 28, 2020

But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The problem can be especially acute when it comes to financial institutions (FIs), said John Owens, general manager of Elan Credit Card , in a new podcast interview with PYMNTS.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

AUGUST 13, 2020

But that’s a start rather than a finish, Evers said, noting that direct deposit only works for customers with traditional bank accounts and debit cards that can be used as a proxy for pushing funds to the consumer. It’s one thing to have a limited electronic option available — that’s quite different than having a strong digital strategy.”.

Cards 202

Cards Strategy Digital Strategies Examples 202

PYMNTS

SEPTEMBER 3, 2019

Now, after several years of sustained growth, we can see the next step-change for travel companies is an integrated digital strategy based on real-time data and a seamless flow between mobile, web, live chat and app,” said Kristian Gjerding, co-founder and CEO of CellPoint Mobile and now CEO of CellPoint Digital.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

JUNE 22, 2020

Credit and debit card penetration in markets like Mexico is still low compared to the U.S. For example, so many of Mexico’s consumers who might be interested in purchasing their products may not have credit or debit cards to pay for their purchases. Global Reach, Local Payments Solutions.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

FEBRUARY 6, 2020

The very best among them have large digital strategies that address the full guest experience, from ordering on a mobile device to purchasing on-site right up through food delivery and encouraging the next visit. The stakes are too high to stay behind the pack for too long. Innovation Sparks.

Mobile 191

Mobile Operations Technology Payments 191

Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? Customers are also able to purchase new products – like new cards or open a new account – through these ‘self-service’ workstations. This means they can make payments, such as pay a utility bill or tax, using these workstations. The way forward.

Video 97

Video Digital Strategies Digital Banking Security 97

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. ” A Digitization Strategy. . ” A Digitization Strategy.

Online 179

Online Payments User Experience How To 179

PYMNTS

NOVEMBER 30, 2020

“Whether it be a personal loan or accounts receivable from credit cards, to get your money faster and control of your destiny means a ton,” he said. That mental comfort of ‘I have the money’ changes the behavior of how merchants operate, how they push off bills, how they pay bills, how they pay their employees,” he said.

Fintech 211

Fintech Innovation Analytics Seattle 211

PYMNTS

JANUARY 7, 2019

After diners make those kind of decisions, they can use the kiosks to pay with their credit cards or the restaurant’s gift cards. The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like.

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

PYMNTS

MAY 25, 2017

We continue to see USAT as a key partner because of their track record of helping increase the Net Operating Profit of our operation through analysis of the existing installed base,” Alan Recher, president and CEO, Five Star Food Service, said in the press release. “We

Technology 101

Technology Digital Strategies Leadership Retail 101

PYMNTS

OCTOBER 31, 2016

In the latest earnings report showing that consumers are still happy to use their cards and spend (election be darned), Mastercard’s latest results were above the Street. Globally the card tally stood at the end of the latest quarter at 2.3 billion Mastercard and Maestro branded cards out in the field, up six percent year over year.

Digital Strategies 100

Digital Strategies Strategy US Cards 100

PYMNTS

SEPTEMBER 10, 2019

But it is important that ATMs are embedded in the digital strategy of the bank, too.”. That multi-faceted strategy, he said, embraces services that are necessary not only for individual consumers, but also for small businesses that operate in cash-intense verticals, he told Webster. The Consumer.

ATM 158

ATM Examples Course Strategy 158

PYMNTS

MARCH 27, 2019

These are just some of the reasons why QSRs innovate — and how they are bringing digital technology into their operations: Seven in 10 QSR merchants — or 71 percent — indicated remaining competitive as a reason to innovate. Roughly three in 10 QSR merchants — or 30.8

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. The company intends to refresh stores at a slower clip to keep more locations fully operational.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

DECEMBER 18, 2019

KFC , for its part, will look into new drive-thru technologies such as menu boards that are powered by artificial intelligence (AI) in its digital strategy for next year. The share of KFC orders made via drive-thru lanes is 65 percent. The restaurant chain also recently announced the addition of on-the-go mobile guest ordering.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

NOVEMBER 20, 2020

operations speaks volumes about how (and why) PNC wants to gain scale in banking done in bits and bytes. Visa and Keyno have pioneered a new effort to serve dynamically generated security codes to fight card-not-present fraud, called dCVV2. Chipotle Personalizes Loyalty Program, Digital Ordering Experience.

Mobile 160

Mobile Strategy Google Innovation 160

Independent Banker

OCTOBER 31, 2022

It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Benefits of digital lending.

Lending 91

Lending Community Bank Community Illinois 91

PYMNTS

DECEMBER 15, 2017

The card network is hoping that’s the case, as it rolls out the first use case stemming from its recently launched global prepaid money management platform. And why a payment card at all, when banking services are overwhelmingly shifting to digital , and when the digital-first generation is the product’s prime target?

Millennials 134

Millennials Management Cards Security 134

PYMNTS

JANUARY 21, 2020

Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement at the time, “We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem. to do so, per news in March.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

DECEMBER 6, 2019

UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. operations. The executive has more than 25 years of experience in payments, credit cards and banking, working globally across Europe, Africa and the Middle East as well as the Americas and Asia Pacific.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

FEBRUARY 23, 2018

The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. The ubiquity of mobile and credit card payments is enabling us to begin an exploration of cashless stores in the U.S,” Starbucks CEO Kevin Johnson said during a recent earnings report. “By

Online 101

Online US Payments Mobile 101

PYMNTS

APRIL 14, 2017

From an ACH networks standpoint, noted Estep, innovation may be “skinny,” but operations are ubiquitous, connecting all the bank accounts in the United States. Mastercard’s Malhotra said that as the card networks work, “we actually make these payments process within the blink of an eye.”

Payments 105

Payments United States Innovation System 105

PYMNTS

NOVEMBER 24, 2017

Walmart’s move into digital has been selective, as the company bought Jet.com last year and scaled a bit more with other companies added to its pantheon, including men’s clothier Bonobos. billion investment snags a large stake in China’s biggest supermarket operator, where offline dominates as the preferred shopping method.

Retail 128

Retail Mobile Strategy Digital Strategies 128

Independent Banker

NOVEMBER 25, 2015

The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 has evolved over the years from operations oversight to overseeing operations and innovation. We had just begun to really start talking about the digital space then,” he recalls.

Innovation 70

Innovation Community Bank social media Community 70

FICO

MARCH 28, 2023

Insights that help them put the financial best interest of individual customers first, at the center of operation-wide decisioning. A link to apply for an Amazon Visa card. Feature generation and profiling facilitates an advanced data infrastructure for AI-enabled, digital business operations. Lower-priced ‘used’ options.

How To 52

How To Analytics Data Strategy 52

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. And won’t address the biggest area of fraud growth, which is card-not-present.

Los Angeles 101

Los Angeles Apple Risk Management California 101

PYMNTS

JULY 22, 2016

VocaLink is clearly part of that strategy. The network operates BACS, the automated clearing house that acts as a conduit to direct credit and direct debit payments between bank accounts; faster payments, which is the real-time account to account payments service conducted over mobile, internet and phone rails, and LINK, the U.K.’s

Payments 100

Payments Mobile Strategy Digital Strategies 100

NCR

JUNE 3, 2016

According to the Javelin Research report, Making Digital Account Opening Simpler, Safer and Seamless , 80 percent of those planning to apply for credit card accounts would prefer to submit their applications online or using a mobile device. It’s time to give customers more convenience. Specialize in Banking, not IT.

Mobile 40

Mobile Customer Experience Software Strategy 40

Lex Sokolin

SEPTEMBER 23, 2020

To the extent it pipes people to banking product, that goes to a $500 million market capitalization public company that makes prepaid cards. The bank had one of the most interesting private equity and digitization strategies in the US for the middle market in the 2010s. All of those are fractional, digital, and interoperable.

Capital 52

Capital Software Lending Apple 52

CB Insights

JANUARY 6, 2019

The Home Depot also operates a secondary lab out of Austin called BlackLocus. CVS — Digital Innovation Lab. The CVS innovation center is focused on creating new digital health solutions. Notable Projects: Lululemon Lab operates under the concept of “offline exclusivity.” Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

MAY 15, 2019

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. Notable projects: Card Free Access is a program developed out of the lab that allows Wells Fargo Banking customers to access ATMs through a variety of methods without their cards. FIS Global — FIS Innovation Lab.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

MAY 10, 2018

Expertise: An experienced operator’s perspective on a problem and the different ways that it can be solved. There’s a complexity to getting these tools operational that compounds at scale. Bain, which has helped hundreds of similar businesses undergo their “digital transformation,” has that deep operator expertise.

Strategy 78

Strategy Management Analytics Tools 78

Fintech Labs Insights

DECEMBER 5, 2016

“Last year, a Javelin report said that there was $9 billion lost due to card fraud. As consumers experience the convenience and security benefits that biometrics bring, enormous pressure is being felt by companies that are still using antiquated passwords as part of their digital strategy.

Security 12

Security Mobile Technology Virginia 12