PYMNTS

NOVEMBER 17, 2020

The rising trend of digitization in commerce and the increased occurrence of card-not-present fraud were not created by the COVID-19 pandemic. What has changed, Steinman said, is the reality of the pandemic and the radical digital life shifts it has engendered. How It Will Work.

Fraud 316

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PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The age of personalized service is upon us.

Fintech 169

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PYMNTS

MAY 27, 2020

We’re still navigating the pandemic — which means doing what we used to do offline, increasingly, through digital means. As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it. As Good noted, four in 10 U.S.

Mobile 280

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PYMNTS

JANUARY 19, 2021

But the results also underscored the continued push into consumer banking, and specifically online banking. Supplemental materials released by the company show credit card loans stood at $4 billion, up from $3 billion in the third quarter, and $2 billion in the year-ago period.

Digital Strategies 152

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PYMNTS

FEBRUARY 23, 2018

The ubiquity of mobile and credit card payments is enabling us to begin an exploration of cashless stores in the U.S,” Starbucks CEO Kevin Johnson said during a recent earnings report. “By The Starbucks loyalty program also grew by 11 percent in 2017 and now represents 14.2 million active members. Taco Bell’s $9.8

Online 101

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PYMNTS

JANUARY 21, 2021

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks.

Analytics 240

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PYMNTS

JUNE 22, 2020

Credit and debit card penetration in markets like Mexico is still low compared to the U.S. For example, so many of Mexico’s consumers who might be interested in purchasing their products may not have credit or debit cards to pay for their purchases.

Strategy 230

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Filene

JANUARY 27, 2016

Filene invites you to join us as we review lessons learned during the three years of helping credit unions through our Digital Strategies Program. During this one hour webinar we will address best practices and credit union implications as we take a close look at three member experiences: mortgage, new account, and credit cards.

Online 28

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PYMNTS

JANUARY 7, 2019

After diners make those kind of decisions, they can use the kiosks to pay with their credit cards or the restaurant’s gift cards. The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like.

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

PYMNTS

AUGUST 21, 2018

“With businesses expanding their online presence to create more touchpoints with customers, employees and partners, the boundaries between what’s inside the firewall and what’s outside become less and less discernible, opening a whole new front in the battle between attackers and security teams,” the company wrote in a blog post.

Company 134

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PYMNTS

NOVEMBER 30, 2020

Whether it be a personal loan or accounts receivable from credit cards, to get your money faster and control of your destiny means a ton,” he said. He cited American Express’s acquisition three months ago of online lender Kabbage as an example. Credit is phenomenal — it’s a lifeline when you don’t have [money],” he said.

Fintech 211

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Independent Banker

OCTOBER 31, 2022

Digital lending capabilities are quickly becoming table stakes, particularly when it comes to small business lending. It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. Benefits of digital lending.

Lending 91

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PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. (As it stands, it had had more than 2,500 restaurants as of Sept.

Retail 139

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Javelin Strategy & Research

NOVEMBER 7, 2023

2024 Trends & Predictions: Debit Payments Javelin Report Date: November 7, 2023 Authors: Elisa Tavilla Research Topic(s): Debit Consumers have been accustomed to making easy payments however they shop, whether in physical stores or online. The dizzying array of options can be overwhelming to merchants of any size, but especially to small.

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PYMNTS

DECEMBER 18, 2019

Diners, as it stands, spend more via online channels or mobile than when buying in person, which makes delivery rewarding for restaurants and moves them to encourage ordering through those channels. The brand also rolled out a new platform for online ordering that is said to have come out ahead of expectations.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

FEBRUARY 6, 2020

The very best among them have large digital strategies that address the full guest experience, from ordering on a mobile device to purchasing on-site right up through food delivery and encouraging the next visit. For instance, the rise of third-party online delivery aggregators has helped many restaurants gain new and wider audiences.

Mobile 191

Mobile Operations Technology Payments 191

PYMNTS

JUNE 26, 2017

PayPal lived up to a promise it made about a year ago when it was announcing new partnerships with the card networks and brought instant payments to Venmo; Amex is eying an insurance play; and Walmart and Amazon it seems both had their hearts set on having a Whole Foods to call their own. But as for the lazy, well not so much.

Arizona 116

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PYMNTS

JANUARY 4, 2019

Ma told Fortune in December that going forward, the company does not intend to shift away from its main digital strategy. Lord & Taylor has left its landmark New York City store on Fifth Avenue as it seeks to focus on its online presence. “We’ll consider a few more cities.”. In Other Brick-and-Mortar News….

NJ 129

NJ Retail New York City New York 129

PYMNTS

DECEMBER 15, 2017

The card network is hoping that’s the case, as it rolls out the first use case stemming from its recently launched global prepaid money management platform. Those physical and virtual prepaid products can be used to pay online and at stores, anywhere Mastercard is accepted. with a valid debit card via Mastercard Send’s P2P service.

Millennials 134

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Gonzobanker

JUNE 11, 2018

But what’s concerning me more than the gulf between big banks’ and community/regional banks’ digital adoption is the growing disconnect between bank strategy and digital strategy in community and regional banks. Is voice banking even a blip on your digital roadmap? And yes, you can humanize digital banking.

Conference 70

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PYMNTS

MARCH 6, 2020

It is what brought Farhan Siddiqi to Ahold Delhaize as chief digital officer a year ago — drawing him away from McDonald’s where he served in the same position and is credited with creating and shaping the firm’s digital strategy — including the launch of mobile ordering and self-service kiosks at 20,000 locations.

Innovation 175

Innovation Retail Digital Strategies Mobile 175

PYMNTS

JANUARY 21, 2020

Diners will place orders via third-party online food delivery platforms, phone or the restaurant’s website. Supporters of the measure said it was the correct move for people who don’t have credit or debit cards, as well as those who prefer to pay with currency for privacy reasons. to do so, per news in March.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

JANUARY 24, 2017

The online and in-store experience will never be identical — and that’s OK, according to Verifone EVP Glen Robson; they don’t have to be. It is fine for [online and brick-and-mortar shopping] to be distinct with clear advantages — but the chasm at this point has been too wide,” said Robson. A customer who wants to shop at 3 a.m.

Retail 100

Retail Online System Payments 100

PYMNTS

NOVEMBER 24, 2017

Not a bad haul in a digital world where Amazon is, as always, a formidable foe. The online growth spilled over into grocery, a category which showed the strongest momentum of all, as Sam’s Club sales excluding fuel were up 2.8 percent, and McMillon called out online grocery and free two-day shipping as lures for new customers.

Retail 128

Retail Mobile Strategy Digital Strategies 128

Javelin Strategy & Research

JANUARY 12, 2022

2022 Digital Banking Trends & Predictions Javelin Report Date: December 1, 2021 Authors: Mark Schwanhausser , Emmett Higdon , Dylan Lerner Research Topic(s): Digital Banking , Digital Strategy & Experience , Mobile & Online Banking The traditional definition of “financial relationship” has changed forever.

Trends 40

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FICO

JUNE 16, 2021

Pandemic lockdowns and social distancing pushed us online to discover how to do business with everyone from the local grocer, cafes, yoga teachers, furniture stores, pharmacies, and banks to name just a few. Our experience of these digital journeys varied enormously. Some businesses were already on the front foot with e-commerce.

Analytics 52

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Independent Banker

NOVEMBER 25, 2015

The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 But now his current role is to focus entirely on developing forward-looking financial retail offerings, including mobile and online banking, card technologies and other emerging channels and devices. “We

Innovation 70

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NCR

AUGUST 9, 2017

According to figures from GlobalWebIndex , 15 per cent of internet-connected adults only used a mobile to get online at the end of last year. For banks, this means that having a strong mobile presence isn’t an optional extra – it needs to be fundamental to their digital strategy. A more personal experience.

Mobile 72

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Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. And won’t address the biggest area of fraud growth, which is card-not-present.

Los Angeles 101

Los Angeles Apple Risk Management California 101

NCR

JUNE 3, 2016

According to the Javelin Research report, Making Digital Account Opening Simpler, Safer and Seamless , 80 percent of those planning to apply for credit card accounts would prefer to submit their applications online or using a mobile device. It’s time to give customers more convenience. Specialize in Banking, not IT.

Mobile 40

Mobile Customer Experience Software Strategy 40

CB Insights

JANUARY 6, 2019

Key People: Anthony Gregorio, Innovation Lab Senior Manager; Prat Vemana, VP Online; Albert Vita, Director of Strategy Insights. Walmart’s innovation lab is designed to help them stay competitive in the increasingly online and mobile world. Since then, M&S has embraced its digital strategy. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

Fintech Labs Insights

AUGUST 11, 2016

The jury of six featured Michael Ludden, Product Manager, Developer Relations, IBM Watson; John Musser, Founder and CEO of API Science; Neha Sampat, CEO of Built.io; Michael Stowe, Developer Relations Manager for MuleSoft; Steven Willmott, CEO of 3scale; and Rob Zazueta, Director of Digital Strategy, TIBCO Software.

San Francisco 12

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CB Insights

MAY 15, 2019

Notable projects: Card Free Access is a program developed out of the lab that allows Wells Fargo Banking customers to access ATMs through a variety of methods without their cards. The labs aim to help Deutsche Bank evaluate and adopt emerging technologies, develop a culture of innovation, and contribute to the bank’s digital strategy.

Innovation 78

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Fintech Labs Insights

DECEMBER 5, 2016

Speaking at FinovateFall 2016 in September, Daon President of the Americas Conor White asked attendees about their own experience with cart abandonment online. “Last year, a Javelin report said that there was $9 billion lost due to card fraud. This technology is sweeping across all digital channels.

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CB Insights

MAY 10, 2018

When BeverageCo sought to take advantage of digital, they had many isolated initiatives (such as online advertising and a corporate Facebook page) underway, but lacked traction in any of them. The company also lacked a cohesive vision that promoted collaboration between digital and the traditional corporate structure.”

Strategy 78

Strategy Management Analytics Tools 78

Fintech Labs Insights

MAY 24, 2016

” Personetics offers a white-label solution that integrates with a bank’s mobile app or online website. By utilizing their data assets to better serve their customers, banks can remain relevant in the digital age and compete more effectively with emerging financial services providers that are threatening their space.

Analytics 14

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