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A Digital Transformation Journey: The Humble Wallet

FICO

All I really think I need is an ID holder for my driver’s license, since I’ve migrated most other payments options like my debit card and credit cards to my digital wallet (AKA my smartphone). Explore how FICO Platform helps you create insights that lead to hyper-personalized customer experiences, driving revenue and loyalty.

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To Stop Scams, It’s Time to Add Sensible Friction to Easy Money

FICO

Wed, 03/08/2023 - 22:14 jessica shortt by TJ Horan Vice President, Product Management expand_less Back to top Thu, 06/15/2023 - 15:05 As someone who has made a career in the payments industry, I feel a little weird making this bold statement: it has become too easy to send money to other people. TJ holds a B.S. in computer science and a M.S.

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5 Ways Digital Payments Will Change FIs and Fraud in 2023

FICO

Credit cards have seen record growth and near-record balances through 2022, and alternative payment methods are booming, including everything from ACH and real-time money transfers to phone-based systems like Apple Pay and Google Pay. Buy-Now-Pay-Later Will Win on Customer Experience but Needs Enhanced Security. TJ holds a B.S.

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Defending Your Fully Digital Wallet Against Fraud

FICO

I will sheepishly admit that since post-COVID travel has picked up again, I’ve found myself traveling with physical card or two crammed into my minimalistic ID-holder, just for rare cases where digital won’t work. In Norway, 98% of the country has a debit card and less than 5% of transactions happen in cash. TJ holds a B.S.

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Six Steps to Growth in a Global Economic Squeeze

FICO

But the profits of banks in this segment vary significantly, partly because of highly varied credit quality and differing risk appetites in the portfolio. Finding the optimal balance between providing a great customer experience and managing the cost-to-serve has also proved tricky. TJ holds a B.S.