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OCC Considers Artificial Intelligence an Emerging Risk in Banking

Perficient

This mitigates the risk of customer service representatives providing incorrect information and ensures compliance with regulatory disclosures, ultimately enhancing the overall customer experience while reducing costs.

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Banking startup Chime reports it has 8 million customers

Bank Innovation

is part of a fast-growing class of well-funded financial technology startups offering debit cards, checking accounts and other financial […].

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Galileo, Plaid Integrate To Streamline ACH Transfers

PYMNTS

The Salt Lake City payment processing platform has joined with Plaid, a Visa subsidiary based in San Francisco, that builds financial technology platforms to connect bank accounts and initiate automated clearing house (ACH) transfers. Plaid is connected to more than 11,000 financial institutions.

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Esker Integrates With Stripe Connect For Streamlined Payment Processing

PYMNTS

As the most innovative player in financial technology, Stripe was the clear choice for us,” said Esker CEO Jean-Michel Bérard. Stripe’s PCI Service Provider Level 1 certified solution offers the stringent payment protection our customers worldwide expect. Latin America, Asia and Europe.

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Young Consumers Love to “Buy Now, Pay Later” – Here’s What to Know About the Explosive Fintech Trend

Perficient

Afterpay does not perform a hard credit check on users, but it can still affect credit if users have a credit card as the form of payment connected to their Afterpay account or if they fail to pay back their loans. The Congressional House Financial Services Committee held a hearing last fall, “Buy Now, Pay More Later?

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5 ways AI can improve customer service

Independent Banker

Then, by monitoring AI as it works, banks can see where their customersexperience can improve. There’s incredible value in banks’ data, and they aren’t optimizing it either because of a lack of technology or it’s locked in the core. Here are common issues customers experience that AI could improve. “My

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Why Payments’ New World Isn’t A Solo Mission

PYMNTS

FIS provides core banking and financial services technology for some 20,000 clients in 130 countries. Indeed, those general goals stand as a reflection of consumer expectations for seamless, digitally anchored and holistic payment and commerce experiences — one of the main trends in the world of financial services and retail.

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