FICO

FEBRUARY 16, 2022

FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management. . Survey Findings: Digital Dominates, But Customer Experience Remains Important. You can read the press release issued today for further insights on our Fraud survey. .

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FICO

APRIL 26, 2023

Home Blog FICO Survey: Do Customers Think Banks Are Fair to Scam Victims? According to the 2023 FICO Global Scams Survey , 51% of consumers worldwide believe their friends or family members have been victims of similar scams. More than 10% of these reports involved losses, which totaled A$96 million.

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FICO

FEBRUARY 16, 2022

FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management. . Survey Findings: Digital Dominates, But Customer Experience Remains Important. You can read the press release issued today for further insights on our Fraud survey. .

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Survey Fraud US Customer Experience 52

Abrigo

MAY 20, 2022

Takeaway 2 The survey topics included fraud prevention tools, frustrations with tools, and what enhancements users would like to see. A brigo conducted a 2021 end - of - the - year survey that asked BSA / AML Officers at f inancial institutions for their input on fraud trends. Key takeaways: Of the institutions surveyed, 52.3%

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PYMNTS

NOVEMBER 11, 2020

Fintech Partner Connect will “support new ways for businesses and consumers to seamlessly and securely pay, get paid, send money and more,” a spokesperson for the credit card and financial services giant said in an email announcing the new program on Visa on Wednesday (Nov.

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PYMNTS

OCTOBER 5, 2020

Cybercriminals deploy a variety of tactics to process their ill-gotten gains, ranging from techniques as basic as exchanging gift cards to ones as advanced as setting up fake eCommerce storefronts. Developments Around The AML/KYC Space. AI is quickly becoming more widely accepted as an AML measure, especially for banks in Asia.

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FICO

NOVEMBER 8, 2022

Strong Fraud Protection Could Draw More Customers - Survey. FICO’s survey of 4,000 people in four EMEA countries shows that fraud protection is front of mind for banks’ customers. The survey showed that many people consider exaggerating inc om e in applications for financial accounts is OK. by Matt Cox. expand_less Back To Top.

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PYMNTS

MAY 17, 2017

Commercial cards are tricky. While they may be instrumental in helping companies manage cash when their employees travel for work, commercial cards aren’t the top payment rail of choice for suppliers, so companies often pay invoices another way. But depending on how the commercial card is used, these figures vary greatly.

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PYMNTS

OCTOBER 30, 2020

Slow compliance checks and sluggish processing times are commonplace, especially on the legacy systems still used by many banks around the world. Automating Compliance. Most customers bypass dealing with merchants entirely when trying to stage chargeback fraud, with 76 percent of cardholders going directly to the payment card issuer.

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PYMNTS

AUGUST 30, 2018

Lately, service providers have been turning to the virtual card to address needs for electronic payment. There are barriers to accessing a virtual card payment program, however — particularly for businesses that aren’t using a Travel Management Company.

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PYMNTS

OCTOBER 10, 2019

Today in the payments news roundup, average interest rates on credit cards are approaching record levels. Credit Card Interest Rates Rise To Near-Record Levels. Average interest rates on credit cards are coming close to record levels despite a 50-basis-point decline on a 10-year note yield. 14) in Switzerland.

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PYMNTS

JULY 31, 2018

Small business financing company Fundera released the results of a survey assessing how entrepreneurs make purchases for their companies. Fundera emphasized that business owners can run into trouble with tax compliance by mixing personal and business purchases on their company cards. There are a lot of bonuses,” she said.

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Abrigo

FEBRUARY 14, 2023

Data collection requirements The CFPB 1071 rule is a top compliance concern According to a recent survey , financial institution executives’ top regulatory compliance concern is the final rule from the Consumer Financial Protection Bureau (CFPB) on data collection for small business loan applications.

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CFPB Monitor

JANUARY 12, 2017

Early this morning, the CFPB released the findings of its national debt collection consumer survey. The press release announcing the survey also includes links to “ consumer debt collection stories ” and a new white paper on online debt sales. Credit card debt remaining a potential regulatory focus is no surprise.

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FICO

NOVEMBER 10, 2020

I am always glad to see headlines like this one, which ran last summer in The New York Times: “ How to Reduce Credit Card Fraud.” The vast majority of the nearly 370 billion payment card transactions made globally each year are scanned by sophisticated software designed to detect fraud, in less time than a blink of the eye.

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PYMNTS

JANUARY 6, 2021

The publication recently surveyed the CNBC Technology Executive Council and found that one-fifth of executives expect business travel will never fully recover to pre-pandemic levels. On the other end of the spectrum, however, just under half of those surveyed said it is likely to be only two or three years until the industry recovers.

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PYMNTS

FEBRUARY 10, 2020

In the February Digital Identity Tracker , PYMNTS explores the latest developments in the world of digital IDs, including digital driver’s license initiatives around the country, biometric solutions for credit cards and the growing danger of fake profiles on social media. Biometrics are growing increasingly popular among credit card users.

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PYMNTS

SEPTEMBER 5, 2017

The legislation most watched by SMBs, Paychex found, ranges from payroll card rules to paid leave laws and healthcare reform. Separate research from Reliant Funding, also released last week, found that the majority of SMBs surveyed agree their local governments promote small business growth.

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PYMNTS

DECEMBER 8, 2020

economic slowdown fueled by the COVID-19 pandemic is likely to continue into 2021 but could start bouncing back by mid-year as the population gets vaccinated, according to a December survey from the National Association for Business Economics (NABE). Capital One Halts BNPL Transactions On Its Credit Cards.

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South State Correspondent

MAY 13, 2024

The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders. More states require greater disclosure and control over what banks and card processors can charge.

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PYMNTS

JUNE 12, 2017

Their 2017 survey contains data points that all point to one conclusion: Companies are forced to reshape their payment strategies thanks to a combination of factors, including the rising threat of payments fraud, increased globalization and high payment volumes. PYMNTS dives into the report to examine the biggest data points. Globalization.

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Abrigo

JUNE 13, 2022

The ABA study found four key findings on banks’ proactive measures toward preventing elder fraud: More than half of the banks surveyed offer products with terms that are favorable for older customers (60% in 2021 compared to 53% in 2019). The latest survey indicates that COVID-19 has impacted bank community engagement. Learn More.

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PYMNTS

MARCH 6, 2020

These are among the high-level findings of the Unlocking AI Playbook: FI Edition , a PYMNTS and Brighterion collaboration, based on a survey of 150 U.S. For example, an FI with 100 million cards issued could have 100 million smart agents analyzing and learning behaviors associated with each user.

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South State Correspondent

OCTOBER 25, 2023

The rise of card-not-present transactions for phone and then e-commerce, starting in 1994, cannibalized check volume, as did Paypal, retail ACH for phone and internet transactions in 1998. The debit card started to rise in popularity in 2004, as did an explosion of ATMs in 2005, affording the general population more access to cash.

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FICO

DECEMBER 13, 2019

We have just published our latest interactive map of European card fraud , based on data from Euromonitor International , and the results may seem confusing. While banks across Europe have stopped more fraud than ever, the total fraud losses in the 19 countries surveyed rose for the first time since 2015. What’s going on?

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PYMNTS

FEBRUARY 18, 2020

FIs and PSPs in Europe are particularly interested in robust fraud-busting technologies for SCA compliance, which is mandated under PSD2. Requiring multifactor authentication (MFA) could add frictions to companies’ payment systems and customer experiences, but such tools are necessary to enable smart authentication and compliance decisions.

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PYMNTS

JUNE 22, 2017

A new report from Vesta Corporation finds fraud positions itself in the way of innovation and growth, even compliance. The company recently published a new eBook , Managing The Risk Of Fraud: The View From Corporate Finance, in which Vesta and CFO Research surveyed 155 senior-level finance executives in the U.S. ”

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PYMNTS

SEPTEMBER 20, 2017

From changing minimum wages to paid time off rules, to ongoing regulations impacting payroll cards, companies have to stay on their toes to remain compliant. Surprisingly, the vast majority — nearly 94 percent — of survey respondents said they receive their paychecks via direct deposit. While the U.S. While the U.S.

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Abrigo

MAY 8, 2024

Yet 30% of financial services leaders ban the use of generative AI tools within their companies, according to a recent survey by American Banker publisher Arizent. They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience.

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PYMNTS

NOVEMBER 18, 2019

18), Ware2Go said its partnership with the small business online financing marketplace will allow joint merchant customers to access logistics and financing options in the same place, with offerings that include inventory financing, bank loans and commercial credit cards. In a press release issued on Monday (Nov.

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PYMNTS

JULY 3, 2019

A recent report by the Healthcare Financial Management Association, citing research by Levvel Research, found 36 percent of invoices received by hospitals are paper (while 35 percent are emailed), and 27 percent of survey respondents aren’t using any kind of AP automation solution.

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PYMNTS

NOVEMBER 1, 2017

Small- and medium-sized businesses (SMBs) often lack visibility into how their traveling employees are making payments and spending company money, finds a new survey from the Global Business Travel Association (GBTA) Foundation, which was released on Tuesday (Oct. The report also uncovered a lack of visibility into company credit card use.

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PYMNTS

DECEMBER 11, 2020

Capital One Halts BNPL Transactions On Its Credit Cards. Capital One Financial Corp is putting a stop to buy now, pay later (BNPL) transactions on its credit cards, calling the dealings “ risky ,” for both consumers and banks. Nearly 90 percent of millennials have credit cards, yet still seek new ways to finance their online purchases.

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PYMNTS

FEBRUARY 7, 2019

firms surveyed stated that non-compliance with GDPR could affect their reputations. Some of the heavy lifting of that data sharing may already have been done, noted McLain, as many security aspects of PSD2 are satisfied as long as firms are in compliance with GDPR. The Balancing Act.

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PYMNTS

MAY 16, 2018

May marks the debut of new compliance efforts – key among them, of course, GDPR (which covers Europe but touches these shores), and as of last week, new customer due diligence mandates. . The report recommends a collaborative approach among information security and compliance team members.

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PYMNTS

SEPTEMBER 18, 2017

Consider a survey commissioned by payment, telecom and financial data solutions provider Transaction Network Services (TNS), which found that 85 percent of adults across the United States, the United Kingdom and Australia believe fraud attempts on debit and credit cards are on the upswing. After all, hackers are rather savvy, too.

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FICO

JANUARY 4, 2023

FICO global survey finds customers want better fraud protection and more security from their digital banking channels. FICO’s 2022 consumer banking fraud survey shows that customers are split in their thinking on when they sufficiently trust a digital channel to apply for a new account, loan, or credit card. . FICO Admin.

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