PYMNTS

SEPTEMBER 29, 2017

The Ikea deal will add capital to the company, sources told CNBC, though it was not clear how much Ikea paid for the acquisition. Ikea has been looking for ways to boost its digital customer service capabilities, as Amazon and other digital-first rivals are stepping up their game in terms of home goods and installation.

Digital Strategies 109

Digital Strategies Strategy Leadership Capital 109

PYMNTS

JULY 16, 2020

Other areas of change were in our sales and marketing efforts. As trade shows were postponed and canceled, we quickly shifted our marketing approach, opting for a robust digital strategy. This included the issuing of topical studies, thought leadership pieces and webinars.

Meeting 154

Meeting Leadership US Conference 154

PYMNTS

APRIL 16, 2019

After much of Chicago burned to the ground in 1871, rebuilding the city involved various fundraising and restorative strategies. to help build a new, free and public library in the capital of the Midwest – a gesture that can still make the city’s locals smile with awe and gratitude.

Payments 182

Payments Chicago Strategy Digital Strategies 182

Social Assurance

NOVEMBER 6, 2020

This time of year, we should be all packing our bags and prepping for travel to the ABA Bank Marketing Conference, but like most things in 2020, any plans you made all went out the window. In 2020, the ABA Bank Marketing conference was to be held on my home turf in Minneapolis.

Marketing 12

Marketing Conference Minneapolis Analytics 12

Cisco

MAY 5, 2021

You already have a CRM, a Marketing Automation platform, or Call Center software. Utilize those tools to their greatest potential and add digital enhancements by leveraging a centralized digital hub that breaks down walls and puts your customer’s needs first.

Customer Experience 126

Customer Experience Branding Tools Strategy 126

CB Insights

MAY 10, 2018

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. They used every available resource to understand industries, markets, consumer sentiment, and companies’ product lines. Consultants did this because clients weren’t.

Strategy 78

Strategy Management Analytics Tools 78