BankNXT
NOVEMBER 23, 2016
JP Nicols talks to Lauren Liss from Capital One about loyalty, payment experiences and leveraging Uber. How Uber and Capital One embedded loyalty into the customer experience on BankNXT.
PYMNTS
FEBRUARY 20, 2020
He has led the company through the turmoil in the general retail business by focusing on customer-centric practices and technology – Lucaciu is intimately involved in every customer and every transaction. We’re focused on capital efficiency,” he noted. “We By making decisions with fewer people, we can have a bigger impact.”.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Perficient
JANUARY 25, 2023
Another example is Eno , Capital One’s virtual assistant. Eno uses artificial intelligence to analyze customer data and make personalized product recommendations, a highly effective sales tactic. Institutions are dedicated to remediation work and more adamant than ever about risk prevention.
South State Correspondent
JANUARY 23, 2023
With the capital raised by Elon Musk, Microsoft, and others, this year, banks look to license the technology utilizing a paid professional version and leverage the tool through the Microsoft Office Suite to accomplish a variety of tasks more efficiently. How would a motivational coach help a customer to save more?
Perficient
MAY 21, 2021
After receiving her MBA in Business from Dartmouth, Gabriella began a career focused on banking and venture capital. Prior to Bright Paths, she earned a year’s worth of experience working in technology around software engineering projects as a Product Manager. More About Emily Merline’s Bright Paths Project: Writing Stats App.
FICO
FEBRUARY 1, 2021
Conversely, the channels that lenders use less often, email, text messaging, and chat are the most favored by customers today and yield the best results. . What investments in your platform, data orchestration, analytics, human capital, UX design, etc., Does anything above strike a chord? Do you feel you’re on the right track?
Gonzobanker
DECEMBER 20, 2019
The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. Yet the Gonzo team has to give a shout out to the late entry of Texas Capital and Independent Bank. Its Baldrige-winning tenacity on customer experience is legendary and consistent.
Expert insights. Personalized for you.
40 
Let's personalize your content