PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

User Experience 100

User Experience Digital Banking Customer Experience System 100

Bobsguide

FEBRUARY 22, 2022

Tata Consultancy Services (BSE: 532540, NSE: TCS), the leading IT services, consulting and business solutions organization, announced that its customer, AXIS Securities Limited, India, has launched voice-based trading as part of TCS BaNCS Digital, and is among the early adopters of this technology to offer such a capability to its customers.

Security 78

Security Mobile User Experience Branding 78

PYMNTS

OCTOBER 15, 2018

Recent reports indicate an uptick in fraudsters targeting large FIs, and headlines surrounding security breaches and cyberattacks fill the news on a near-daily basis. Visa and Mastercard designed the 3DS protocols and provide them under the names Verified by Visa and Mastercard Secure Code. Others point out that while 3DS 2.0

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

APRIL 2, 2019

The brand is currently running a promotion that will allow users to gain points for free pizza by buying slices, even counting slices that are bought at other fast food pizza brands. Additional brands, like Burger King and Taco Bell , are trying out similar promotions. 01 for a short period of time.

Security 152

Security Mobile Branding User Experience 152

PYMNTS

JANUARY 20, 2020

Now four months in, he told Webster that the idea of a secure and trusted payments ecosystem is part of Visa’s “corporate DNA.” Regardless of the product or initiative, every conversation starts and ends with a single overriding question: “Is it secure?”. They love their metal cards and their branded cards,” Fabara pointed out.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

OCTOBER 23, 2017

Oh, and security, too – but not at the expense of that frictionless user experience. Although some customers ( millennials : cough, cough) may value convenience above all else, that youthful sense of fiscal invincibility does not extend to their elders, who place a higher premium on transaction security.

UX 116

UX Security User Experience Millennials 116

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JANUARY 30, 2018

Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily. billion raised via controversial initial coin offerings (ICOs) have been lost to lapses in security, including phishing attacks.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

OCTOBER 3, 2018

NXP Semiconductors in late September introduced its latest NTAG DNA tag chip, providing privacy-enabled, multi-layered security for NFC and IoT authentication applications. With the new NTAG 424 DNA, brands can fight counterfeit and grey market activities at a cost that enables mass-market deployment of advanced NFC tags.

User Experience 135

User Experience Security Fraud Leadership 135

PYMNTS

APRIL 2, 2019

The brand is currently running a promotion that will allow users to gain points for free pizza by buying slices, even counting slices that are bought at other fast food pizza brands. Additional brands, like Burger King and Taco Bell , are trying out similar promotions. 01 for a short period of time.

Security 100

Security Mobile Branding User Experience 100

PYMNTS

AUGUST 24, 2017

3D-Secure 2.0 In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102

PYMNTS

SEPTEMBER 15, 2019

It also creates powerful real-world applications for bitcoin without sacrificing user experience or requiring trusted third parties,” Square Crypto wrote in a blog post. I think [bitcoin’s] the best bet because it’s been the most resilient, it’s around for 10 years, it has a great brand and it’s been tested a bunch,” he explained. “As

Bitcoin 138

Bitcoin User Experience cryptocurrency Community 138

PYMNTS

SEPTEMBER 29, 2020

Walmart is keen to get a strong brand backing its eCommerce business, while Tata Group wants a global name and an established player in the online space,” a source told Mint. In May, Tata Capital, a division of Tata Group, introduced a mobile app that promised a better user experience for getting loans.

Groups 199

Groups User Experience Capital Retail 199

PYMNTS

FEBRUARY 26, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better. The Tracker also looks at the security challenges that QSRs are tackling as they work to keep fraudsters away.

Fraud 186

Fraud Mobile Branding User Experience 186

Cisco

JULY 29, 2021

Application is the Business & Level of Digitalization is the Brand. Query anything: providing cross domain analytics connecting the dots, providing closed loop analytics to faster pinpointed root cause analysis – before it impacts the user experience, which is critical. AI to tackle Experience Degradation.

Customer Experience 170

Customer Experience User Experience Analytics Resources 170

PYMNTS

JANUARY 27, 2020

N26 said it has always been focused on creating an exceptional user experience. It recently expanded its Perks program to offer cashback incentives, as well as discounts from leading brands like Lime, Headspace and Booking.com. Also, users can get their pay up to two days earlier with direct deposit.”.

User Experience 141

User Experience ATM Mobile Branding 141

PYMNTS

AUGUST 28, 2019

Now it also enables customers to buy goods sold via Mercado Libre, Latin America’s largest eCommerce platform, using its secure-payment system Mercado Pago. The platform offers products made by more than a dozen brands.

America 109

America User Experience Branding Online 109

PYMNTS

OCTOBER 8, 2020

She said the biggest and best-in-class brands had been on that path long before the pandemic. Brands will need to build up their omnichannel muscles in order to compete,” Tran said. This is the decoupling of front-end user experience from the back-end commerce capabilities, like product management, pricing, management payments, etc.,”

Customer Experience 160

Customer Experience Branding Video Data 160

PYMNTS

OCTOBER 18, 2019

“We are thrilled to be partnering with WHSmith and its brands Funky Pigeon, Cult Pens and The Card Gallery to bring this revolutionary new way to pay, putting the customer firmly in control of their finances. PbBa is designed to work with the security of a consumer’s own bank.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

AUGUST 22, 2018

Web apps, he posited then, create richer user experiences by connecting users with more content and inspiring more collaboration. We are still working out the user experience and kinks,” he said, “but we are starting to get traction in terms of deployments.”. The Payment Request API And Secure Remote Commerce.

Payments 129

Payments User Experience Security Online 129

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. Checkout will be done across a standardized experience, said Mastercard, that leverages the EMVCo Secure Remote Commerce (SRC) framework.

Cards 150

Cards Security Online Branding 150

PYMNTS

JUNE 16, 2017

According to a press release , App Verify for iOS allows mobile app developers to streamline the onboarding account verification process to assist with increasing conversions and providing cyber security and identity assurance from fraud.

Fraud 100

Fraud Cyber Security User Experience Security 100

PYMNTS

JULY 30, 2020

“ACH payments have become increasingly popular for many consumers; a trend accelerated this year during the COVID-related shift toward ecommerce and away from brick-and-mortar retail experiences,” said Lowell Putnam, Plaid’s head of partnerships, in a statement. businesses paying millions of 1099 or contract workers, Galileo said.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

NOVEMBER 23, 2020

Even B2B payments now need to be delivered with a better user experience, and much work remains. In that usage, there were solutions that pulled ahead because of their user experience, because of their loveliness, because they [delivered] the intuitiveness that consumers or small businesses are looking for.”.

Data 143

Data User Experience Fintech Lending 143

Insights on Business

APRIL 28, 2017

Some of the most important elements mentioned by analysts and professionals can be divided into four models: Digital bank brands: Many established, full-service banks find it difficult to appeal to millennials. Wary of alienating existing customers, they do not want to alter their current branding.

Digital Banking 171

Digital Banking User Experience Branding social media 171

Cisco

OCTOBER 19, 2020

Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services. Concepts such as Secure Remote Worker and Trusted Workplace were presented as great enablers for business continuity.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

MARCH 20, 2020

It takes effort to balance seamless-but-fraud-free user experiences. Less stringent security steps that are frictionless for consumers may let bad actors in; however, those that require too much work can lead to lost sales. Can The New England Patriots Brand Survive Losing Tom Brady?

Technology 181

Technology Apple New York City social media 181

PYMNTS

MARCH 26, 2020

To modernize payments and the user experience, Davis said it is critical to consolidate processes and data aggregation. But in following an evolutionary path — and to modernize payments, wholeheartedly enable digital commerce and move away from cash and checks — these FIs must often overhaul their infrastructure. Davis told PYMNTS.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

NOVEMBER 30, 2018

According to The Next Web , Jared Rice defrauded investors out of $4 million after he claimed the company would become the “first decentralized banking platform” — offering FDIC -insured accounts and banking services, as well as Visa -branded credit cards and other cryptocurrency services.

blockchain 136

blockchain Bitcoin cryptocurrency FDIC 136

PYMNTS

FEBRUARY 12, 2019

The ideal — the goal of ongoing work across much of the digital payments and commerce industries — is to join two related, but distinct, tasks in the hopes of bringing more security and convenience to financial and retail transactions. That resulted in a quite fractured user experience, and inconsistent user experiences.”.

St. Louis 144

St. Louis Mississippi User Experience Knowledge Base 144

PYMNTS

APRIL 2, 2020

The goal for any security platform aiming to enable digital commerce is as simple in concept as it is incredibly difficult to execute: Give the good customers a great experience, and give the bad guys pretending to be good customers a rough ride. But consumers aren’t feeling so magnanimous toward friction these days, he noted.

Fraud 152

Fraud Data Security User Experience 152

PYMNTS

JUNE 29, 2017

Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness. Our market environment has become so much more complex because of the evolution of technology, regulation and data security.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. One big question is the balance between Google’s brand and role in all of this, and the role of participating FIs. Google’s Aim.

Google 272

Google Fintech Payments Apple 272

Gonzobanker

MARCH 28, 2024

The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security. For example, does the institution want a unified experience for consumers and small businesses to differentiate from competitors?

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

PYMNTS

AUGUST 10, 2017

Barclays applied the technology to telephone banking, so that callers would not have to input a password or give other identifying information in order to securely access their account. HSBC also introduced biometric security last summer, allowing customers to log into their accounts by saying, “My voice is my password.”

Security 156

Security Technology Fraud User Experience 156

PYMNTS

DECEMBER 18, 2019

Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing. Second, Sonic app users experience another layer of personalization, one in which the app recognizes and authenticates the user, then personalizes the menu to them.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

APRIL 18, 2018

In an effort to simplify these digital payments experiences and create an interoperable standard, Visa launched its Visa Digital Commerce Program today (April 18). Visa Digital Commerce, Anil said, will offer the consumer a secure, but more streamlined experience when transacting with a merchant online.

Cards 116

Cards Innovation Security Payments 116