PYMNTS

OCTOBER 22, 2018

Instagram, the photo-sharing social media network operator owned by Facebook, has surpassed Snapchat as the most frequented social media platform among teenagers. for its annual survey, which is in its third year. The average age of the survey respondents is 16. ”

social media 143

social media Survey Branding Apple 143

PYMNTS

JANUARY 24, 2017

According to a new study from HRC Retail Advisory , Generation Z is expected to make up nearly 40 percent of the population of North America by the year 2020 – easily making them the generation retailers must be paying attention to. It looks as though millennials may soon face competition as the generation to watch. and Canada.

Retail 100

Retail social media Survey Study 100

PYMNTS

AUGUST 26, 2019

To provide men’s personal care items that feel like premium brands at accessible price points, eCommerce innovators are building product lines through the direct-to-consumer (DTC) model. Founder Matt Mullenax was inspired to start the brand after cutting his teeth in the DTC world as an early employee at Bonobos.

Branding 163

Branding Minneapolis social media Company 163

PYMNTS

AUGUST 30, 2017

Although it’s no secret that social media platforms such as Snapchat , Facebook and Instagram have a strong affect on fashion trends, it may be surprising to see just how robust that impact actually is. How Does This Trend Shape Retail? Capturing Gen Z.

social media 155

social media Report Study Trends 155

PYMNTS

DECEMBER 26, 2018

To let shoppers discover and try out new products, payment companies are helping merchants launch augmented reality (AR) experiences within social media platforms. The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform.

social media 180

social media Payments Millennials Regional 180

PYMNTS

MAY 27, 2020

With so many retailers hustling to capture the digital shift, it’s easy to let the details suffer. A new category is starting to grow around this area of online reputation management, with Lexus one of the latest brand names to embrace it. “At Lexus, we have always held guest experience as our top priority.

Online 151

Online Management social media Branding 151

PYMNTS

FEBRUARY 28, 2020

You’re Constellation Brands. One of your leading brands is Corona beer. You’re blowing up on social media for all the wrong reasons. And to top it off, you have a major product extension on the books with millions in media behind it. Someday this will be a marketing case study. Steve Madden said Thursday (Feb.

Case Study 211

Case Study Branding Study social media 211

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. About three-quarters of Gen Zers also like to shop in stores that provide an “engaging in-store experience,” so think brands like Forever 21 or Urban Outfitters.

Study 100

Study Millennials Retail social media 100

PYMNTS

AUGUST 3, 2016

We all know — and keep hearing almost ad nauseam — all about how the rise of online shopping is changing the very face of the retail industry and consumer habits. But what is that “changing face of retail” actually going to look like in a few years? How influential will mobile and social media be to their purchasing habits?

Retail 100

Retail social media Branding Online 100

PYMNTS

OCTOBER 25, 2016

Retailers should take initiative in communicating with shoppers — especially younger ones — by email rather than social media channels, a new report by Bluecore found. And, said half of those surveyed, smart devices are the conduits for reading those emails.

Retail 100

Retail Study social media Millennials 100

PYMNTS

APRIL 17, 2020

Those were quantified yesterday in a new Internet Advertising Bureau survey that shows a steep decline expected in ad spending across digital media. The IAB surveyed more than 200 U.S. media properties programmatic providers and media platforms. Brands typically shy away from bad news.

social media 188

social media Survey Google Branding 188

PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift. Through this omnichannel experience, retailers have more ways to connect with consumers.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

JUNE 18, 2019

Pinterest has rebranded its third-party partner program Marketing Partners into Pinterest Partners to facilitate a greater number of shopping experiences on its platform, according to a report by Retail Dive. The company has around 291 million active users, many of whom use the platform for shopping ideas when they go out to retail stores.

social media 115

social media Study Retail Customer Experience 115

PYMNTS

SEPTEMBER 6, 2016

Let’s face it, data analysis can be a costly and time-consuming affair and can sometimes take weeks or months of scouring through troves and troves of data from a number of channels, like sales, surveys, customer reviews and social media, to even interpret how consumers might be responding to a certain brand or product.

Branding 100

Branding Meeting Management social media 100

PYMNTS

APRIL 1, 2020

While it is the only option for many retailers, eCommerce is running into its own limitations under the pressure of the COVID-19 crisis. The most concerning news about those limitations comes as retailers get a handle on how and why eCommerce orders have spiked since stores started closing at the end of February.

social media 216

social media Retail Michigan Strategy 216

PYMNTS

NOVEMBER 11, 2016

According to the BDO Retail Compass Survey of CMOs, nearly 60 percent of marketers plan to leverage mobile in their marketing strategies this holiday season. Although less than 10 percent of marketers say they plan to focus on generic mobile coupons, retailers will be offering bargain hunters other ways to get a deal.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

JULY 26, 2017

Talking about retail and not mention Amazon these days is a difficult thing to do. The eCommerce company has grown significantly in the past few decades, and we’ve started to see the physical impacts of its innovative force on other retailers. And these are just the numbers Amazon itself chooses to put out into the retail sphere.

Retail 133

Retail social media Industry Innovation 133

PYMNTS

SEPTEMBER 14, 2018

A new survey has found that big retailers like Apple and Nike are losing favor in China, as consumers are showing a preference towards local brands. Chinese brands have been better at leveraging social media to reach out to shoppers in China,” said Catherine Lim, a Bloomberg Intelligence analyst.

Apple 101

Apple social media Branding Survey 101

PYMNTS

APRIL 28, 2020

Brands are finding new ways to get in front of their customers as standard outlets like news and social media are loaded with misinformation and just plain disturbing news. We have been one of the first brands to have gone into esports at a global level, and with League of Legends we have an exclusive partnership.”.

social media 141

social media Branding Examples Marketing 141

PYMNTS

DECEMBER 30, 2020

This year will not only go down in history as “the year of the pandemic,” but for consumer packaged goods brands, it will also be known as “the year of direct to consumer.”. consumers surveyed (37 percent) are interested in direct-to-consumer sales. 1 reason cited involves loyalty to well-known brands. For example, 43.9

Branding 257

Branding Millennials Retail social media 257

PYMNTS

MAY 20, 2020

A devastating small business survey on one hand, and a possible link to social commerce on the other. That was Facebook’s contribution to the pandemic crisis yesterday as the social media giant rolled out two new shopping services for small business — Facebook Shops and Instagram Shop. told Bloomberg.

Video 200

Video Survey social media Branding 200

PYMNTS

APRIL 27, 2017

The latter this isn’t an option for retailers and brands, however. For their part, investment bank and asset management firm Piper Jaffray Companies conducts a semi-annual survey to track teen spending patterns, fashion trends and brand and media preferences. Overall spending among teens surveyed decreased 2.4

Millennials 104

Millennials social media Survey Video 104

PYMNTS

JULY 7, 2017

Generation Z are the next up-and-coming group of shoppers who retailers are turning to for the future of retail. Get ready, retailers. The buying power of Gen Z comes out to $44 billion, according to an IBM and National Retail Federation study. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120

PYMNTS

APRIL 23, 2020

NBCUniversal , owned by Comcast , will allow consumers to buy products from branded TV advertisements, articles and videos without going to a new website, according to a CNBC report. In addition, ads can receive more boosts on social media.

social media 144

social media Video Branding Study 144

PYMNTS

JUNE 16, 2017

A byproduct of incorporating connectivity into just about any activity is how social media affects regular interactions. It can be difficult to discuss the digital effects without looping in social media. For the Chinese buyer in particular, social media engagement and online shopping activities takes on a unique avenue.

Study 119

Study Online social media Retail 119

PYMNTS

JUNE 26, 2018

Perhaps, unsurprisingly, social media platforms have grown into a major facilitator of contextual commerce opportunities — with 26 percent of consumers surveyed noting social media platforms as their sole channel for such commerce and 55 percent finding contextual opportunities both on and off social media.

social media 111

social media Branding Survey Community 111

PYMNTS

JANUARY 4, 2017

According to a recent survey by the Pew Research Center, 79 percent of U.S. To meet that goal, the shopping software company is focusing on improving the customer shopping experience through embeddable buy buttons and social media tools. Social media is a huge driver of traffic for a lot of our merchants,” Patricio said.

social media 128

social media User Experience Online Mobile 128

PYMNTS

JANUARY 20, 2020

Outlook India recently reported that SMBs in the country are seeking a government initiative to require government departments and large firms to disclose details behind all invoices that are 45 days past due, with community social media platform LocalCircles leading the charge in an effort to improve local SMBs’ cash flow.

Payments 237

Payments social media Report Analysis 237

PYMNTS

AUGUST 11, 2017

Specifically, 59 percent of consumers surveyed said their spending on high-end items has increased over the past five years. Within these emerging markets, we’ve seen retailers make large bets on luxury. Within these emerging markets, we’ve seen retailers make large bets on luxury.

Millennials 122

Millennials Survey Retail social media 122

PYMNTS

SEPTEMBER 4, 2018

But, in the narrow context of Q2 and the retail world, it is pretty hard to argue against it. And the boats – the retailers themselves – have been buoyed by the tide. Walmart , Target , Macy’s , Urban Outfitters , Nordstrom – the stores change, but the general drumbeat has been largely the same in retail in 2018.

social media 101

social media Retail Branding Data 101

PYMNTS

APRIL 27, 2016

And those folks will be spending an awful lot of money to do so, according to data also from the Knot in their annual Real Wedding Survey. Weddings are spendy — and getting spendier in almost every measurable category, according to The Knot survey of 18,000 couples getting married this year.

Retail 100

Retail social media United States New York City 100

PYMNTS

JUNE 12, 2018

. “From Adidas and Aritzia to Louis Vuitton, people have been able to shop from their favorite brands around the world, and now you can shop these businesses in Instagram Stories,” the social network said in the release. “Shoppers on Instagram are savvy. They visit Instagram looking for the latest trends and styles.

social media 100

social media Branding Survey Trends 100

PYMNTS

DECEMBER 15, 2016

More and more, the beauty industry has become ruled by millennials , women between the ages of 18 and 34 being the main buyers, according to a survey by TABS Analytics. More research from The Harris Poll recently identified how and where (locations and retail sites) cosmetics buyers are purchasing cosmetics.

Millennials 100

Millennials Marketing social media Survey 100

PYMNTS

AUGUST 26, 2019

Retailers looking to engage tech-savvy millennials and Gen Z consumers are quickly doubling down on their efforts to offer more visual content and enhance the discoverability of their products and services. Instead, they can use this software to simply share an image with the retailer. AI and the Rising Importance of Visual Shopping .

Millennials 185

Millennials Retail Tools social media 185

PYMNTS

MAY 6, 2019

That is what the latest data from analytics firm Ghost Data strongly indicated, anyway, as its survey of the site has found it is becoming one of the internet’s favorite breeding grounds for the illegal sale of counterfeit fashion items. That progress toward additional eCommerce functionality is likely to progress, according to the survey.

social media 123

social media Branding Survey Report 123

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But what exactly are those opportunities, and how can retail banks deliver when it matters most? This obviously has major consequences for an institution’s reputation and a direct impact on brand loyalty” (The Financial Brand).

Customer Experience 71

Customer Experience Retail San Diego Study 71

PYMNTS

NOVEMBER 26, 2020

This method is not without frictions, however, which are giving some businesses — especially retailers — pause. . Social media, financial and email platforms have been relatively quick to adopt 2FA measures that leverage phone-based verification, but the retail sector has been slow to embrace the technology.

Security 174

Security social media Retail Fraud 174