PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. The group’s connected commerce behaviors are well-documented in the annual PYMNTS/Visa How We Will Pay 2019 study released just today. This group of 60 million U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

APRIL 23, 2019

As more and more people use their smartphones to manage money, we saw an opportunity to address another customer pain point,” said John Legere, CEO of T-Mobile , according to a press release. percent of Bridge Millennials, ages 30 to 40, said mobile apps were important in accessing bank accounts, compared to 53.8 In fact, 72.4

Millennials 145

Millennials Mobile Study Branding 145

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Source: The Millennial Disruption Index.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

OCTOBER 20, 2020

Very recently, the fourth annual How We Will Pay 2020 study, done by PYMNTS in collaboration with Visa (more from that in a minute) gave new context to the shifters. A recent PYMNTS study found that more than two-thirds of consumers see rescuing Main Street physical retail linked to the economic vitality of their local communities.

Maine 221

Maine Retail Branding Study 221

MyBankTracker

OCTOBER 27, 2020

turning points into branded store gift cards) or deal with changing valuations (e.g., Study: How Much Money Would You Lend to Family or Close Friends? Survey: 32% of Americans Spend No Time Managing Their Finances. Study: How Common is Financial Stress in a Romantic Relationship? using miles to book a free flight).

Study 52

Study Cards Survey United States 52

PYMNTS

FEBRUARY 11, 2020

Cost is a major concern for consumers, especially for millennials and members of Gen Z, who tend to view spending differently than older generations. Millennials have available funds, so what keeps them from finalizing their purchases? BNPL Solutions and Breathing Room . BNPL products are thus emerging as helpful solutions.

Millennials 130

Millennials Retail Mobile Online 130

PYMNTS

NOVEMBER 17, 2020

It’s just that management didn’t have much in the way of hard figures or any big announcements about new additions to the platform. Moreover, demographics seem to make something of a difference in subscription enthusiasm, particularly among the highly coveted “bridge millennial” demographic. 17) were doubtless a little disappointed.

Millennials 190

Millennials Comparison Retail Groups 190

PYMNTS

OCTOBER 15, 2020

But Levin, whose extended warranty startup just raised $40 million from PayPal and other backers, told Karen Webster in a recent conversation that his firm has managed to boost that as much as sixfold. PYMNTS’ Retail Product Insurance Study found just such growing interest in extended warranties among some 2,700 online shoppers surveyed.

Online 334

Online Exercises Retail Capital 334

Insights on Business

FEBRUARY 13, 2019

Next is a digital bank, completely disassociated from the Bradesco brand. Financial management. Revamping the company’s internal structure is one of the first steps Bradesco took to achieve the goal of creating experiences that meet expectations of millennials. The big questions is what’s next? Day-to-day tasks. Payment methods.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

NCR

MAY 20, 2016

Articles via PaymentsSource, The Financial Brand, CB Insights. Not All Millennials are Created Equal: A new survey by Oracle reveals how financial organizations can better serve the [link] millennial segment. Millions of Americans regret not saving for retirement earlier. Here’s a few tips to avoid falling into this category.

Millennials 40

Millennials Google Payments Study 40

PYMNTS

JULY 23, 2020

Approximately 15,000 brands already offer or plan to offer BNPL provider Afterpay ’s solution, for example. A recent study sheds light on these subjects, polling approximately 1,200 U.S. It found that millennials and Generation Z consumers are seeking installment payment options and that the latter are especially wary of debt.

Payments 181

Payments Report Retail Millennials 181

PYMNTS

MAY 5, 2020

And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. According to an Optoro consumer survey, we found that typically 97 percent of shoppers would continue to shop at a retailer/brand if they had a positive returns experience. Now add a pandemic.

Policies 185

Policies Retail Study Washington 185

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. Mobile Cards: Make or Break?

Mobile 153

Mobile Cards social media Survey 153

FICO

JUNE 9, 2016

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. In Millennial parlance, that’s “harsh.”.

Millennials 40

Millennials Fraud social media Survey 40

NCR

MAY 11, 2016

Knowing how to make, manage and invest one’s money has long been the key to financial security and stability, but what was once a relatively linear road map for many generations has shifted with Millennials. While buying a home was once seen as one of the biggest indicators of financial success, Millennials now have a different idea.

Millennials 40

Millennials New York Cards Maine 40

PYMNTS

MAY 4, 2017

In conversation with Cardtronics’ Brian Bailey, managing director for Global Financial Institutions, and Tom Pierce, chief marketing officer of the firm, Webster noted that even with the rallying cry of a war on cash in the digital economies — and in emerging markets — cash is alive, doing well and actually growing in terms of usage.

ATM 192

ATM Millennials United States Study 192

Independent Banker

NOVEMBER 21, 2021

The native New Englander has worked in management consulting and composting and lives on a farm with his wife, kids, chickens and sheep. Building a bank brand with impact. It bothers Cummings that, according to a 2019 study by Cornerstone Advisors, 44% of millennials bank with one of the three biggest banks.

Community 170

Community New Hampshire New York Millennials 170

PYMNTS

NOVEMBER 2, 2020

A PYMNTS study of a census-balanced sample of 2,165 consumers conducted Oct. consumer seems happy to test the waters — and none more so than the coveted bridge millennials. According to PYMNTS survey data, nearly three times as many bridge millennials are Amazon Prime members as Walmart+ members. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

AUGUST 4, 2016

The Department of Transportation will use the back-end support of Cubic Transportation and, in collaboration with Passport, will change the EASY Card revenue management system to allow travelers to buy fares using contactless, check balances on the cards, view account history and manage accounts through a new app.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

MARCH 3, 2017

A number of major retail studies have shown that millennial consumers value the sustainability of brands and products when making purchases. In short, HowGood literally answers the question, “How good is blank [insert product, brand, or store location here]?” for consumers who want to know more before buying.

New York 100

New York Millennials Capital Branding 100

PYMNTS

DECEMBER 26, 2019

What brands used to guide their merchandising processes in the old paradigm requires too much manual input, hinging on data sets and models that are too general, and accruing too slowly — too much like a “fulfilling prophecy,” he noted. However, it is increasingly out of data, and out of step with modern consumer behavior and preferences.

Retail 132

Retail Trends Analytics social media 132

PYMNTS

MARCH 8, 2018

Beyond being an expression of commitment between the two parties — consumer and merchant or business to business, for example — ZipLine ’s Kristen Bailey, chief marketing officer , said brands and loyalty help shape one another. They literally describe themselves as a brand, and it’s a great illustration of a sense of commitment.”.

Payments 102

Payments Branding Data Big Data 102

PYMNTS

APRIL 19, 2016

But setting up shop on the edge of the festival and hawking blatantly branded products is a little too gauche for Coachella attendees who want to preserve the festival’s sanctity (whether it ever existed or not), which leads more than a few companies to turn to social media and the tricks of contextual commerce. Is it though?

social media 100

social media Millennials San Francisco California 100

PYMNTS

OCTOBER 23, 2018

A survey from the Medical Group Management Association (MGMA) and Navicure found that 77 percent of group practices still do paper-based billing. The last five years, in fact, have brought about a 125 percent increase in cyberattacks and hacking attacks targeted against the healthcare industry, according to one recent study.

blockchain 173

blockchain Study Case Study Fraud 173

Independent Banker

MARCH 15, 2015

Texting millennials enters their private zone. Millennials want to be acknowledged. Millennials are leery and untrusting of sales pitches, but they’re eager for unbiased financial information and assistance. But do community banks know the unwritten rules of successfully engaging with millennials? Seek permission.

Millennials 70

Millennials Community Bank Community social media 70

Independent Banker

FEBRUARY 24, 2015

Texting millennials enters their private zone. Millennials want to be acknowledged. Millennials are leery and untrusting of sales pitches, but they’re eager for unbiased financial information and assistance. But do community banks know the unwritten rules of successfully engaging with millennials? Seek permission.

Millennials 70

Millennials Community Bank Community social media 70

PYMNTS

SEPTEMBER 17, 2019

According to the 2019 edition of the PYMNTS How We Will Pay Study , the average consumer does about 12 activities over the course of a day, and makes a purchase during about four of them. For younger consumers – bridge millennials in particular – the effect is even more strongly pronounced. Earlier this week, SoundHound Inc. ,

Course 147

Course Branding Data Retail 147

PYMNTS

MARCH 15, 2018

Or, at least, that’s the pessimist’s view — a more optimistic estimate puts the odds somewhere around 1 in 128 billion, which is a much more manageable statistical impossibility. It even managed to garner a $3.1 Just in time for the Ides of March, the 50-year-old brand announced it was shutting or selling all of its stores in the U.S.,

Payments 108

Payments Millennials US Fraud 108

PYMNTS

JUNE 25, 2018

As a long-time Whole Foods customer, I know, like and trust the Whole Foods brand and the quality of the products they carry in-store. On top of Prime Deals, brands will be able to offer me deals to select their brands over others with special coupons and offers too, just like they do today online at Amazon Pantry.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

OCTOBER 15, 2018

It’s been an educational experience so far, Collins noted, both in terms of the data coming in and what Kitchen has learned from other brands it has met, even from its pre-opening days. The challenge is really noticeable in restaurants for the less diversified brands,” Collins remarked. Building A Better Experience.

Millennials 145

Millennials Branding Online Retail 145

PYMNTS

FEBRUARY 27, 2020

Overall, according to the study, about 49 million consumers want to transact through unattended channels, but only 14 million have done so. It’s also reminding customers that their brand is ‘there,’ and there is brand affinity. … percent of the population has bought anything through that channel in the last three months.

Retail 131

Retail Comparison Technology Branding 131

NCR

NOVEMBER 6, 2017

Banks have spent a lot of time in the last few years trying to attract the attention of affluent millennial consumers – those born between the early 80s and mid-90s, who are currently an immensely attractive segment for financial institutions. Don’t mix them up with millennials.

Millennials 73

Millennials Study Groups Mobile 73

Independent Banker

AUGUST 9, 2016

Statistics are especially compelling for those trying to attract and maintain the millennial segment. As a group, millennials switch from their primary bank at a pace nearly double the average of other age groups, and they point to high fees and poor loyalty programs as the top reasons why they are dissatisfied with their banks (3).

Community 70

Community Millennials Community Bank America 70

PYMNTS

MAY 10, 2016

The latest and perhaps biggest domino in home improvement retail to fall to Amazon’s have-it-your-way style of concierge services is Lowe’s and its subsidiary furniture and lighting specialty brand, ATG Stores. The bottom line?

Retail 100

Retail Trends Study Seattle 100

BankBazaar

DECEMBER 20, 2019

Let’s explore some of the key inferences made from the study. The study showed that about 68% of the people who checked their Credit Score on BankBazaar have a score of above 750. This is a sure sign of the growing financial literacy and credit worthiness among Indian millennials.

Metro 78

Metro Study Report Millennials 78

Cisco

MAY 25, 2021

Studies, like those from Deloitte, have shown when employees are forced to work from home continuously, many of them feel unintended consequences including isolation, feeling of being disconnected from the company, distraction, and lack of focus, among others.

Strategy 71

Strategy Mobile Study System 71

PYMNTS

FEBRUARY 18, 2019

I hosted a digital discussion last week with an executive from Sift with more than 15 years of experience building trust and safety organizations for some of the biggest digital brands in the world – including Google , Facebook and Square. Our own studies show that more than 14 percent of all consumers over the age of 18 living in the U.S.

Cards 169

Cards Course Study New York 169