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How Brands Can Avoid Direct-To-Consumer Pitfalls

PYMNTS

Brands looking to sell directly to end users need a vision for what their omnicommerce experience should be, and a plan for how they’re going to deliver something to complement their existing business instead of merely complicating it. Bhatia said there are parts of that effort that brands should focus on and others they should outsource.

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QR Codes Set To Move From Sideshow To The Main Payments Stage

PYMNTS

But they weren’t totally ignored in the country, with individual brands and merchants using them in specific one-off applications. PayPal and Venmo users are using them to shop online or make P2P payments, and so bringing them in-store via a QR code was easy. Which is not to say it can be done overnight. A Bright Future.

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Bolstering The B2B Buyer's Online Experience

PYMNTS

"But there are more people working from home and not available in the office, and customers started to see that having B2B eCommerce and online ordering is much more meaningful now, compared to the traditional way they were doing it.". That will be the main feature, to cut down the costs and timeline of go-to-market," he said.

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eBay: Offline Payment Preferences Are Changing Online Habits

PYMNTS

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. One recent study found that 51.7 They are beginning to value placing more emphasis on being able to pay however they like, for example.

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Voice Technology Makes (Sound) Waves At QSRs

PYMNTS

Innovators are seeing the potential to shape the way consumers place their orders at quick-service restaurants (QSRs) through digital technology. When a consumer places an order by voice, it comes through the same ordering channel that an online or mobile order would. The Voice AI Market.

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Restaurant Ordering Apps, Cloud Technology, Cash Hoarding Top This Week’s News

PYMNTS

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. Main Street USA Was Healthy In February, But Coronavirus Is The Wild Card. Main Street USA Was Healthy In February, But Coronavirus Is The Wild Card.

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Can Western QSR Brands – And Others – Gain More Power In China?

PYMNTS

Two famous North American-based quick-service restaurant (QSR) brands are preparing to duke it out in China for chicken-meal supremacy, the most recent sign of how Western brands are trying to increase their footholds in that massive country. The news comes as more Western brands – including those based in the U.S. –

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