PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

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Retail Innovation Examples Online 184

PYMNTS

AUGUST 30, 2018

Brands might want a space to test new concepts with shoppers in brick-and-mortar retail environments, but they don’t always want the time and expense involved in building out a permanent store. It also comes with a bit of staffing twist, as Macy’s own team members will service the brands per a February The Market@Macys report.

Branding 143

Branding Los Angeles Innovation Chicago 143

PYMNTS

OCTOBER 18, 2018

To learn more about their customers and increase foot traffic, retailers are testing out new business ideas. In some cases, retailers are dedicating small spaces to brands inside their brick-and-mortar stores. The vast majority of retailers believe in trying new business approaches.

Innovation 145

Innovation Retail Online Branding 145

PYMNTS

SEPTEMBER 16, 2019

Many restaurants, for instance, have discovered that frictionless mobile ordering experiences are essential when it comes to keeping customers satisfied. From Panera Bread to Postmates , restaurant chains and the third-party delivery platforms that work with them are enabling mobile commerce for delivery orders.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

JUNE 14, 2019

Radio-frequency identification (RFID) technology is carrying more weight in retail these days, helping merchants to innovate and win over consumers, and even serving to tie together web, mobile and in-store experiences as part of the focus on omnichannel commerce. That’s where RFID technology can also help with retail.

Retail 153

Retail Tools Innovation Examples 153

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. percent of respondents in an early March survey said they were using their mobile devices to shop more often. The mobile linchpin .

Retail 243

Retail Online social media Mobile 243

PYMNTS

OCTOBER 23, 2019

As more retailers try to get more shoppers into their stores – not everything is about eCommerce, after all – new technologies are playing a big role. Many retailers use beacons now, but they’re almost always hidden,” that report said. Many retailers use beacons now, but they’re almost always hidden,” that report said.

Innovation 101

Innovation Mobile Retail Regional 101

PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. More consumers are using mobile ordering to get their meals, and many choose where they order from based on the availability of those features. Attention To Innovation.

Innovation 158

Innovation Mobile Online Customer Experience 158

PYMNTS

DECEMBER 19, 2019

Quick-service restaurants (QSRs) are taking note of the potential of mobile ordering , as consumers can have their favorite foods delivered with a tap of an app. And retail is getting more personal as the year winds down, as evidenced by the world of QSRs, while potential trendspotters are reimagining the bar experience without alcohol.

Mobile 130

Mobile Innovation Data Branding 130

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. The importance of this area of retail was recently underscored by a move involving a Google veteran. It is available within Nike’s mobile app and in its stores. The Right Fit.

Innovation 116

Innovation Retail Google Online 116

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

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Retail Online Maine Branding 309

Payments Dive

AUGUST 18, 2016

No matter which way you turn these days, mobile (or mobility) is at the center of most conversations for banks, retailers, restaurants and any other consumer-facing brand.

Mobile 150

Mobile Innovation Branding Retail 150

PYMNTS

OCTOBER 7, 2020

Restaurants are depending heavily on mobile traffic to help offset declines in walk-in traffic amid the pandemic. In retail, skincare and beauty brand Cleanlogic is setting its sights on the D2C model , while in innovation, Venmo dropped its first credit card for consumers.

Innovation 155

Innovation Data Cards Branding 155

PYMNTS

APRIL 4, 2019

Out of the haze of uncertainty emerged a new mobile network, and from the new mobile network came new retail applications and experiences, all taking advantage of the faster speed of the technology, and the potential to reduce friction. The mobile technology is moving from the realm of the possible to the world of the real.

Retail 177

Retail Mobile Course Branding 177

PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Merchants from grocers to quick-service restaurants (QSRs) and gas stations rolled out new ways for consumers to transact from mobile ordering to scan-and-go checkout in 2018. Apps As Mobile Ordering Tools.

Retail 136

Retail Mobile Miami Dallas 136

PYMNTS

NOVEMBER 7, 2019

Retail technology is undergoing big changes in the restaurant world, and that includes the drive-thru. Some brands like McDonald’s are turning to voice recognition technology to keep orders moving. The latest development in retail camera use comes from the drive-thru lanes of the fast-food industry, according to the Financial Times.

Retail 103

Retail Innovation Mobile Google 103

PYMNTS

JULY 9, 2019

Retailers surely have more than enough to worry about these days. For one, the pace of innovation keeps speeding up – and that holds true for all types of retail niches, from apparel to grocery to others. Fast on the horizon, of course, is the new mobile network technology called 5G.

Retail 194

Retail New York City Mobile Innovation 194

PYMNTS

MAY 2, 2019

With efforts to bring convenience to its guests through mobile technology, Dunkin’ Brands reported first-quarter results that beat analysts’ top-line and bottom-line earnings estimates. It’s the backbone to our digital ecosystem,” Hoffmann said, adding that it powers initiatives like mobile ordering. million and 62 cents.

Mobile 123

Mobile Innovation Branding National 123

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. So, what constitutes experiential marketing for retailers? Wine and cheese for the shoppers?

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

NOVEMBER 10, 2020

The David’s Bridal application was built by Vertebrae , a tech company that specializes in bringing real-world applications to retailing. Vince Cacace , CEO of Vertebrae, told PYMNTS that AR in 3D has become a high-demand technology for all kinds of products and retailers. “We How does it work on me? How does it work in my space?

Retail 261

Retail Technology Training Online 261

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

NOVEMBER 19, 2019

Wrench is serving as a mobile source of mechanics – and saving consumers a trip to the auto repair shop. In retail, the Flat Tummy Instagram brand was able to make an effective algorithm that could accurately predict the effect an influencer would have on pushing its line of teas.

Retail 101

Retail Technology Innovation Data 101

PYMNTS

JUNE 16, 2020

As a next step in the direction of a digital-first, omnichannel experience, David’s Bridal is teaming with mobile wallet marketing automation platform Popwallet. We are always looking for new and innovative tools to connect with her and we will not stop looking for new ways to surprise her, to delight her, and to serve her.”.

Mobile 169

Mobile Marketing Marketing Automation Customer Experience 169

PYMNTS

AUGUST 16, 2019

Brick-and-mortar retailers are teaming up with social media platforms to curate labels for their stores and their websites. Kohl’s , for instance, will bring emerging brands to over 50 physical retail locations and online starting in the fall through Curated By Kohl’s. In Other Brick-and-Mortar News.

Branding 101

Branding Retail social media Houston 101

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. billion for retail and marketing in the year 2022, with revenues from VR initiatives expected to increase by 3,000 percent over the next four years. and Europe by 2022. Amazon VR Push.

Retail 192

Retail San Diego San Francisco Branding 192

PYMNTS

FEBRUARY 26, 2018

To keep up with the pace of innovation as competitors move toward mobile ordering, delivery and payments innovations, Restaurant Brands International (RBI), which owns Burger King and other brands, hired CFO Josh Kobza as its new czar leader in January. But not all QSR chains are so focused.

Mobile 109

Mobile Innovation Payments Miami 109

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). Stronger Ties.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

JANUARY 10, 2020

Coffee retailers are tapping into digital technology that helps them grow their reach beyond their stores, especially in China, where competition has been brewing between Chinese coffee chain Luckin Coffee and Starbucks. Luckin is hardly the only retailer tapping into the potential of vending machines. states and 24 countries.

Retail 131

Retail Detroit Michigan Branding 131

PYMNTS

MAY 8, 2020

Dispatching one of New York’s elite styling teams exemplifies the new face of “ clienteling ,” the retail practice of assigning sales associates to individual, high-value customers. The practice enables retailers to go above and beyond standard customer service at a time when that extra mile is sorely needed.

Retail 151

Retail New York City Branding New York 151

PYMNTS

NOVEMBER 27, 2020

That influx of users new to digital paths and processes has created pressure in the market for brands to leverage video content. After all, many consumers have learned that it’s more convenient to have groceries delivered or conduct 80 to 90 percent of their banking transactions online or via mobile.

Video 209

Video Branding Examples Cards 209

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. They can also help capture the ages, genders and emotions (in some cases) of shoppers.

Retail 198

Retail San Francisco Houston Branding 198

PYMNTS

JUNE 4, 2020

Online commerce has soared during the pandemic, prompting retailers of all types and sizes to leverage how they use digital channels to bring back customers while a full return to physical retail remains months away. The remote client communicates with the live clerk via a mobile device or laptop messaging.

Retail 132

Retail Branding Online New York 132

PYMNTS

OCTOBER 15, 2020

Airship thinks so highly of the potential for conversational commerce that it recently closed its acquisition of mobile commerce startup ReplyBuy. The voice activation may come back with one brand or a few, as well as suggested websites or stores. Suppose a college student is in the market for new running shoes. So is curbside pickup.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

The Financial Brand

JANUARY 15, 2024

This article How TD Merged an Innovation Lab with a Retail Branch to Drive Customer Insight appeared first on The Financial Brand. An innovation lab in Philadelphia wrapped in an urban retail bank branch has produced valuable synergies for TD Bank.

Innovation 34

Innovation Philadelphia Retail Branding 34

PYMNTS

MARCH 19, 2018

In an effort to make checkout easier for customers, Macy’s plans to roll out mobile checkout in its brick-and-mortar stores. The technology, which is powered by the retailer’s mobile app, is expected to be deployed to all of Macy’s full-line stores by the end of the year, CNBC reported.

Mobile 143

Mobile Las Vegas New Jersey New York 143

PYMNTS

FEBRUARY 7, 2020

Brick-and-mortar retailers are testing convenience store designs that let consumers skip the checkout line and pay for their purchases with their mobile phones. 7-Eleven President and CEO Joe DePinto said in an announcement , “Retail technology is evolving at a rapid pace, and customer expectations are driving the evolution.

Retail 143

Retail Dallas Massachusetts Technology 143