PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). Stronger Ties.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

OCTOBER 16, 2018

In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. These technologies bring more options for consumers to order and pay for their meals, such as kiosks and mobile ordering. company-operated transactions, the company said in its financial report.

Innovation 183

Innovation Mobile Branding Maryland 183

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. Apps on mobile phones and tablets with 4G connections introduced even more flexibility to consumers to watch movies and other video content anywhere they wanted.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

AUGUST 23, 2019

For a glimpse at how innovation is playing out in the retail world, it always helps to take a look at recent developments in the world of quick-service restaurants, or QSRs. And things are getting much more mobile and digital – a trend that promises to play out in the new decade. That includes not only operations in the U.S.

Innovation 124

Innovation Trends Retail New York City 124

PYMNTS

SEPTEMBER 4, 2020

Meteoric mobile order-ahead (MOA) growth continues to be a dominant trend coming out of the COVID era, and while it’s still fun, mobile food needs to keep evolving to stay fresh. Moreover, restaurant operators are more able to keep engagement high and loyalty locked in with smarter point-of-sale (POS) options.

Management 143

Management Branding Operations Mobile 143

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. Science and invention are collective pursuits. LISNR Case Study. The basic idea behind LISNR is to send data securely via audio. Customer Journey.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices.

Video 248

Video Retail Innovation Trends 248

Bank Innovation

SEPTEMBER 19, 2016

It is always doubly upsetting to see vulgar business behavior from a seemingly platinum-plated brand. in the past, praising its lab and innovation practices, its mobile banking growth, had its executives speaking at our events, and even named Read More. We have certainly been among those that have lauded Wells Fargo & Co.

Innovation 150

Innovation Branding Mobile Operations 150

Perficient

SEPTEMBER 15, 2020

Experiences in these sectors are becoming more consumer-like: channel-less, mobile, more visually oriented, and replete with easy-to-use features that maximize personalization, touch interactivity, and natural language search. Then widen your inquiry to learn from your customers as they interact with brands well outside your industry.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JUNE 3, 2019

Mobile food ordering has quickly gone from niche activity to mainstream. Between 2016 and 2018, the volume of orders placed through mobile apps grew by 130 percent, according to PYMNTS’ Mobile Order-Ahead Tracker. Mobile represents roughly 60 percent of all digital restaurant orders today. Yum Brands! In fact, 91.4

Mobile 162

Mobile Google Seattle Washington 162

PYMNTS

SEPTEMBER 23, 2019

Those are among the main lessons from the latest report that helps to detail digital and mobile progress in the world of quick-service restaurants (QSRs). Digital and mobile also contributed to the overall gains, and in some cases served as a bright spot for particular chains under the Darden umbrella. Overall, total sales increased 3.5

Innovation 155

Innovation Mobile Trends Operations 155

PYMNTS

OCTOBER 30, 2018

Maybe it’s the reputation of a brand that lowers the mental resistance to inputting payment and personal details on a mobile device to complete a transaction. They might want to innovate, but take shortcuts on security.” Consumers, too, play a role in the wider mobile banking security picture. Trust Advantage.

Mobile 184

Mobile UX Security Fintech 184

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. More Innovation. Such desire for speed is also helping to drive innovation in other forms of gambling-related payments.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. We started out with a radical, mobile-first solution.

Mobile 129

Mobile Payments Branding User Experience 129

Bank Innovation

FEBRUARY 23, 2016

We are proud fintech nerds, and for five years we have marked the Coolest Brands in Banking on Bank Innovation based not on the type of sunglasses worn by a CEO, but on the Read More. When we think of cool, James Dean doesn’t immediately come to mind. The app Songsterr does.

Branding 150

Branding Innovation Fintech social media 150

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. And many retailers are heeding the call: According to the PYMNTS Retail Innovation Readiness Index , 60 percent of health and beauty merchants are focusing on innovation. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

JUNE 19, 2019

million in fresh funding, capital that will go toward “a B2B offering (that allows) individual travel agents at large online travel management companies and tour operators to offer a ‘seamless travel experience’ to their end customers, making the booking experience simpler, faster and cheaper.”.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

JUNE 26, 2020

Financial institutions (FIs) worked quickly to ensure they could operate smoothly as the pandemic kept consumers at home and closed brick-and-mortar branches in Europe, the United Kingdom and the United States. How N26 Is Using Cloud Core Banking for Nimble Mobile Innovation. Developments Around the Cloud Banking World.

Meeting 227

Meeting Mobile Digital Banking Tools 227

PYMNTS

JANUARY 24, 2020

But no matter the case, music is a big part of the retail world, and is helping to create new harmonies of innovation and disruption. Although Apple will operate the playlist, a fairly young label called UnitedMasters , founded in 2017, will provide much of the music. Others don’t. New Partnerships and Services.

Retail 151

Retail Innovation Apple San Jose 151

PYMNTS

DECEMBER 27, 2018

It has been a year of innovations for quick-service restaurants (QSRs), with chains rolling out new digital technologies to help diners order and pay for food without having to wait in line. These are just some examples of how restaurant technology innovations powered convenient restaurant experiences this year: Online Ordering Expansions.

Innovation 157

Innovation Branding Online Technology 157

PYMNTS

DECEMBER 18, 2019

As consumers can have their favorite foods delivered to them with a tap of an app, quick-service restaurants (QSRs) are taking note of mobile ordering’s potential. And Wingstop has also worked to grow the availability of its mobile ordering service to offer the options at 90 percent of physical locations by the close of 2019.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

JANUARY 27, 2020

Mobile order-ahead has become ubiquitous for quick-service restaurants (QSRs). Domino’s was one of the first chains to innovate the space, developing an online tracker that reported order statuses to customers in real time and offered artificial intelligence (AI)-driven voice ordering. Leading the Mobile Ordering Charge .

Mobile 145

Mobile Branding Google Technology 145

Bank Innovation

FEBRUARY 6, 2019

banks accounted for 81 of the 500 most valuable and strongest bank brands around the world on Brand Finance’s Banking 500 2019 list, released this week. Led by the Industrial and Commercial Bank of China, the world’s most valuable banking brand (at $79.8

Branding 170

Branding Industry social media Operations 170

PYMNTS

JULY 17, 2019

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. They might not feel like it’s something that relates to them,” she noted. Calls vs. Emails.

Innovation 147

Innovation Retail Online Tools 147

PYMNTS

SEPTEMBER 23, 2019

Those are among the main lessons from the latest report that helps to detail digital and mobile progress in the world of quick-service restaurants (QSRs). Digital and mobile also contributed to the overall gains, and in some cases served as a bright spot for particular chains under the Darden umbrella. Overall, total sales increased 3.5

Innovation 100

Innovation Mobile Trends Operations 100

PYMNTS

SEPTEMBER 23, 2019

Those are among the main lessons from the latest report that helps to detail digital and mobile progress in the world of quick-service restaurants (QSRs). Digital and mobile also contributed to the overall gains, and in some cases served as a bright spot for particular chains under the Darden umbrella. Overall, total sales increased 3.5

Innovation 100

Innovation Mobile Trends Operations 100

Bank Innovation

APRIL 26, 2018

Nymbus, a startup taking on what is arguably banking’s biggest problem — aging, outdated cores — announced a new product today called SmartLaunch, which “enables financial institutions to stand up a turnkey digital brand under their existing charter in as few as 90 days.” ” This is an interesting move from Nymbus.

Branding 249

Branding Operations Online Innovation 249

PYMNTS

NOVEMBER 4, 2019

Dine Brands , in one case, is partnering with Postmates to offer delivery from thousands of locations. And in mobile order-ahead news, the rush to digital and mobile ordering is benefiting many restaurants. Dunkin’, for instance, just announced the addition of a guest ordering offering amid a rise in on-the-go mobile orders.

Innovation 100

Innovation Mobile Data Branding 100

PYMNTS

JULY 27, 2020

“Given the seismic shift to digital, the COVID-19 pandemic is forcing retail to achieve innovation in three to six months that would otherwise have taken three to five years. The pandemic has brought uncertainty to many businesses, but at the same time, it has sparked innovation,” said Ro Bhatia , chief operating officer at sticky.io.

Apple 206

Apple Branding Innovation Retail 206

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

JULY 10, 2020

Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and in-store to ensure customers can seamlessly and safely place orders. Mobile Order-Ahead Developments Around The World.

Mobile 162

Mobile social media Report Fraud 162

PYMNTS

JULY 21, 2020

These shifts have pushed drive-thru restaurant chain Checkers and Rally’s to work toward leveraging a mobile app-enabled loyalty program, said Josh Buchmann , senior director of eCommerce and guest engagement for the company. Many use their mobile devices to look up recipes, play games, send emails, shop and order meals.

Mobile 143

Mobile Tampa Study Florida 143

PYMNTS

NOVEMBER 6, 2018

Innovation Challenges. Payments innovation, for starters, is an alien concept for many travel service providers, especially in the U.S. The PYMNTS-Amadeus research found that only 15 percent of all travel companies have attempted new payment innovations over the last three years, let alone succeeded. Innovation Willingness.

Innovation 177

Innovation Payments Industry Study 177

PYMNTS

JANUARY 15, 2019

From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. The data hints, then, that there is a “digital divide” between how customers and quick-service managers view these innovations. percent of customers. percent of customers. percent of customers.

Innovation 125

Innovation Mobile Management Branding 125