PYMNTS

DECEMBER 26, 2019

Change came from various areas for retail in 2019. Retail merchandising was, at best, a hit-or-miss system in its heyday, Nextail CEO and Co-Founder Joaquin Villalba told PYMNTS in a recent conversation. Analytics, too, was another hot spot for retail change in 2019 and will continue to be for the 2020s. Role of Data.

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Retail Trends Analytics social media 132

PYMNTS

JANUARY 16, 2020

Convenience is key in the retail sector, especially in eCommerce, where merchants with frustrating or complicated online shopping processes can easily lose customers. Avoiding such an exodus means retailers must be flexible when developing the tools consumers use to make purchases. How Millennials Are Driving BNPL Growth.

Millennials 130

Millennials Mobile Retail Branding 130

PYMNTS

APRIL 24, 2018

It’s time for retailers to stop looking at brick-and-mortar like it’s dying. Traditional retail is changing, it’s true – and that has manifested as a fair amount of growing pains – but the perception that physical retail is a sinking ship may be leading merchants astray. How can customer experience be improved?

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Retail Branding Mobile Millennials 156

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

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Retail Online Mobile Data 198

PYMNTS

JUNE 25, 2018

He then asked if I would like information about how to become an Amazon Prime member so that I could take advantage of those deals. As a long-time Whole Foods customer, I know, like and trust the Whole Foods brand and the quality of the products they carry in-store. As one of the 90 million U.S.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

APRIL 25, 2016

“Improving engagement” has become just another platitude in retailers’ back pockets as they figure out which channel of the increasingly fragmented online world they should focus on, but Nordstrom may have struck gold with a new Snapchat-centered production. The final video was seen 6.7

Millennials 100

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PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. Rewards can help lure customers to a brand and keep them there. I think merchants and issuers alike see the value of rewards in creating a storyline for customers, enhancing the relationship with the brand and driving stronger loyalty,” he added.

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PYMNTS

DECEMBER 20, 2019

In the 1930s, in the era of the Great Depression, when consumers had little extra cash, retailers nationwide came up with an innovation to make it easier for people to shop without having to pony up cash right away. Though different shops had different nuances in how they ran their programs, structurally, they were all similar.

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Millennials Retail Tools Branding 137

PYMNTS

DECEMBER 13, 2019

It’s a world that has sprung up around the spending power and tastes of millennials and Gen Zers, and it’s getting hard to keep track of all the available options. According to one Mastercard study , about one-third of millennials and Gen Zers would let a bot plan their next trip in an automated fashion using data from their travel history.

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Fraud Millennials Comparison Online 130

PYMNTS

FEBRUARY 20, 2020

This arrangement is an interesting experiment about brand equity and supply chain consolidation,” says Jason Grunberg, SVP of marketing at CM Group , a marketing tech company. Heck, Target might eventually take over the entire brand if the deal works well.”. Can a big brand even be profitable in today’s retail environment?

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PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Pundits identify bellwether states to predict election outcomes.

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Millennials Study Course Trends 222

PYMNTS

DECEMBER 4, 2018

For APMs and other players – especially the traditional credit card issuers – the question remains: How to keep the consumer engaged? The Millennials Cometh. We are talking here, of course, about millennials. There’s recognition among the marquee names in payments that the landscape is shifting. There’s a wrinkle here, though.

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Payments Millennials Cards Course 191

PYMNTS

JANUARY 8, 2021

Figuring out how to bridge this gap may be key for lenders in the near future and may require implementing new technologies that can help cut down on the time and complexity of these loans. It is therefore important for retailers to examine how they are offering such payments to maintain customers’ attention.

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Lending Examples Tools Meeting 163

NCR

JULY 12, 2016

Millennial customers are quickly becoming key to the growth strategy of financial institutions, particularly in hyper-competitive markets where customer churn remains high. While millennials tend to judge a bank on the basis of its digital capabilities, they still also expect a human connection to advise them.

Millennials 40

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PYMNTS

OCTOBER 15, 2018

It’s been an educational experience so far, Collins noted, both in terms of the data coming in and what Kitchen has learned from other brands it has met, even from its pre-opening days. The challenge is really noticeable in restaurants for the less diversified brands,” Collins remarked. Building A Better Experience.

Millennials 145

Millennials Branding Online Retail 145

PYMNTS

FEBRUARY 11, 2019

The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of connected consumers with spending power – will be having their mid-life crises at the age of 50. And the profound impact these intermediaries could have for how consumers pay for those purchases across all of the channels they shop.

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Online Retail Mobile Branding 197

PYMNTS

MAY 16, 2019

Some entrepreneurs are inspired to start companies because of their experiences: Edgar Blazona was tired of going to dinner parties and hearing how challenging it was to order furniture. Blazona, in turn, decided to think about how to create a model that was quick and easy as well as direct-to-consumer (DTC).

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Branding Cards Retail Millennials 134

PYMNTS

MAY 17, 2016

One would expect that a event called the Retail Innovation Conference (RIC) would be a veritable brainstorm of big ideas as to how to improve the woeful retail space in the U.S.: As Retail Dive found in its experience at RIC, many analysts believe that somehow — and fairly recently — retail has lost its way in that regard.

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PYMNTS

OCTOBER 8, 2020

It uses the existing digital kiosk’s existing interface, so users instantly understand how to navigate using their voice. Outdoor and hiking brand Merrell thinks it can solve the problem. Its Kiehl’s brand initially started using messaging to ensure fast responses to customer queries, but it quickly saw other opportunities.

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Google Branding Millennials Technology 161

PYMNTS

FEBRUARY 4, 2020

Pine Labs , which started as an offline retail payment provider in 1998, has since evolved to become a payment acceptance, stored value and in-store customer credit company that enables consumers to opt into installment payments plans online or at the point of sale in a physical store. But how to offer it as an option, can be tricky.

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Austin Cards Marketing Mobile 186

PYMNTS

FEBRUARY 3, 2017

While much is made of online retail, most transactions still take place in-store. But even in physical retail, consumers are drawn to digital experiences. On a broad scale,” said Luke Wilwerding, director of retail solutions at Elo , “we see tremendous growth in eCommerce, but it’s still dwarfed by the retail happening in-store. “On

Retail 100

Retail Online Technology Examples 100

CB Insights

OCTOBER 10, 2018

Startups targeting retail and commercial banking have been emerging globally, spurred by favorable tech regulations, an uptick in mobile adoption, and shifting customer demographics. This year in the US, JP Morgan launched mobile banking app Finn and Goldman Sachs’ retail banking arm Marcus crossed 1.5M Incumbents Play Catch-Up.

Retail 78

Retail Cards Millennials Mobile 78

PYMNTS

MARCH 15, 2018

Toys R Us vs. The Retail Death Spiral . Winner: The Retail Death Spiral. Toys R Us had an interesting idea on how to reboot their stores as innovative play centers for kids, but they didn’t have the juice to overcome their billions in debt or their diminished profile among consumers. Boomers vs. Millennials vs. Scammers .

Payments 108

Payments Millennials US Fraud 108

PYMNTS

MARCH 8, 2019

Millennials, we’ve often been told, are a generation of renters, as opposed to buyers. But the end result is that millennials aren’t just more likely to rent their homes later into life than their Generation X or baby boomer counterparts. trillion in student debt of which they are demographically speaking the largest bearers.

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Millennials social media Retail Marketing 116

Insights on Business

APRIL 28, 2017

Some of the most important elements mentioned by analysts and professionals can be divided into four models: Digital bank brands: Many established, full-service banks find it difficult to appeal to millennials. Wary of alienating existing customers, they do not want to alter their current branding.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

APRIL 1, 2019

There are a lot of brands new and old that want to take care of the consumer’s skin. The question for Axelrod, founder of Into The Gloss, and Christiansen, a longtime Estee Lauder vet, was how to get beyond those historical limits and to offer up a more holistic take on skincare for customers.

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Branding Millennials US Marketing 117

PYMNTS

JULY 17, 2016

On face the fast fashion concept is backed by two such fundamentally good ideas that it seemed only natural that it would it would become the shape of things to come in clothing retail. A product of its times, fast fashion tapped into its millennial core audience’s two favorite things: saving money and novelty.

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Retail New York Millennials Branding 100

NCR

SEPTEMBER 5, 2017

A loyalty program is made up of a diverse collection of consumers, from baby boomers to digitally native millennials, all with different expectations of loyalty programs and what the accompanying rewards and promotions should be. But how do you satisfy such diverse demographics while also making the program commercially viable?

How To 45

How To User Experience Analysis US 45

PYMNTS

MARCH 21, 2019

For the target market, Prew is focusing on millennial females in central London between the ages of 25 and 35. Overall, the company is focused on attaining a balance of vintage products, one-off items as well as mid- and high-end brands. From American Eagle to Rent the Runway, retailers are tapping into fashion rentals.

Retail 130

Retail Millennials Company Security 130

PYMNTS

SEPTEMBER 4, 2019

In an interview with PYMNTS, Richard Noguera , chief information security officer at Yapstone , discussed the findings of the playbook titled “ Meeting the Millennial Need For AI-Powered Visual Shopping.”. In most retail verticals, Noguera said, the approach can be somewhat scientific, based clearly on past purchasing behavior.

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Millennials Data social media Analytics 110

PYMNTS

NOVEMBER 8, 2017

Pundits prophesy a cashless society — and indeed, vast swaths of consumers are migrating to digital and mobile channels for many of their banking needs, as shown by a decline in the number of brick-and-mortar retail bank branches. Millennials are taking a mobile-first approach to banking, driving that transformation.

ATM 126

ATM Strategy Mobile Millennials 126

PYMNTS

SEPTEMBER 19, 2016

At a recent gathering in Las Vegas, Wenig said during a presentation that he would seek to grab 100 million new shoppers, among them the much-coveted demographic known as millennials, consumers that the newswire said might have “only a passing familiarity with eBay.”

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Las Vegas social media Millennials Online 100

PYMNTS

MARCH 22, 2019

But this week, it seemed that both players were also thinking about efficiency, as well — and not just how to grab up a bigger share of the consumer’s paycheck, but also how to hold on to a larger part of it as profit when the transaction is done. And yes, it has been a very busy week.

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Video Branding Fort Worth Google 108

NCR

OCTOBER 6, 2016

When it comes to attracting and retaining banking customers, the focus is often on millennials: how do banks identify with them? How do millennials prefer to communicate? Millennials are important, but they aren’t the only group worth taking note of for banks. What services are they interested in using?

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Millennials Groups Resources Survey 56

Insights on Business

FEBRUARY 27, 2019

To ensure success in 2025, however, the focus should be on customers who use newer models in digital channels: Generation Y, Z, and Alpha, too—the children of millennials. Use case: Focus on the millennial market with mobile. The computer games our kids play tell them how to play the game better. One hundred percent digital.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

PYMNTS

APRIL 19, 2017

As a retail segment, fashion and apparel design have always walked the line between a creative endeavor and meeting the demands of a global, consumer-facing industry. Brands can’t afford to bet wrong on what products will appeal to customers. But that’s no longer the case.”.

Branding 108

Branding Retail Data Survey 108

PYMNTS

MAY 23, 2016

It has been a particularly grim retail season for the mall staples that defined landscape of the late ’90s and early 2000s. Karen Webster described this scenario in 2014 as The Coming Physical Retail Death Spiral. “So So how did Urban Outfitters get to be the sleeper success story of Q1? Quarterly revenue was $762.6

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social media Retail Portland Millennials 100