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Four Things To Know About Balancing UX And Security In eCommerce

PYMNTS

Consumers are likelier to place their trust in brands they recognize, but Linden said they should not do so blindly. Big brands like Target , Home Depot and Equifax have experienced massive cyberattacks, while less prominent ones may be more watertight. Fraud losses move around and strike in different places, but they never go away.

UX 116
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Why Legacy Banks Have Mobile App Advantages

PYMNTS

Maybe it’s the reputation of a brand that lowers the mental resistance to inputting payment and personal details on a mobile device to complete a transaction. Good UX vs. Security. That said, Oosthuizen noted, those younger developments often tend to focus on “good UX and the consumer experience — in terms of what works.

Mobile 184
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15 Ways We Are Using ChatGPT in Banking

South State Correspondent

What are common UX issues for bank web pages? Customers can better get data on subscriptions, brands, cash flow, and changes. 14) Fraud detection and Data AI: Bankers can use ChatGPT to detect fraudulent transactions by analyzing patterns in customer behavior. How should I pitch treasury management services?

Tools 370
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EMV’s 12 Elephant Fail and the Case for Contactless

Javelin Strategy & Research

Retailers need to train front line staff IMMEDIATELY on EMV card etiquette and nanny consumers through the new UX. Those that don’t risk lost business from shoppers associating their brand with an embarrassing checkout experience. Nonetheless, even if it is four elephants, that’s still a long time while you’re in limbo.

UX 40
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The 2022 GonzoBanker Awards

Gonzobanker

In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy. Goes to Allison Netzer and Liz High for their provocative tome, Think Like a Brand, Not a Bank. In January, we were discussing crypto and the need to formulate customer crypto strategies.

Community 216
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Mobile Payments: What’s In It For Me?

PYMNTS

According to Media and Services UX, (MSX) group at Strategy Analytics, three-quarters of mobile payment users in China do so in physical stores daily. It lacks brand recognition and requires consumers to take the extra step of transferring Canadian dollars into MintChips. So how about offering guarantees?

Mobile 100
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The 2019 GonzoBanker Awards

Gonzobanker

Even with worries around an allegedly discriminatory algorithm, Silicon Valley UX met big bank Wall Street money in slick onboarding that has our attention. Sweet Deal for the Acquiree) Award –Goes to Honey Science Corporation for its $4 billion acquisition by PayPal with Honey keeping its brand and HQ. Overpriced Unicorn (a.k.a.

Idaho 148