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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. You can view the webinar on-demand by going to The Financial Brand site at this location.

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Inside Chipotle’s Decade Of Digital-First Ordering Innovation

PYMNTS

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. More than a decade later, Chipotle’s mobile investment has paid off with roughly 18 percent of revenues originating from digital orders.

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J.P. Morgan Looks Toward Payments Modernization

PYMNTS

Digitization strategies that were set forth well before the pandemic quickly proved instrumental in achieving those goals. Morgan is also focusing on growing small business payment services and innovation — including its proprietary JPM Coin and its newly branded blockchain unit, Onyx by J.P.

Payments 198
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How QSRs Are Going Digital To Counter COVID-Related Sales Declines

PYMNTS

Brands (parent of KFC, Pizza Hut and Taco Bell) saw revenue drop more than $1 billion. For QSRs mainly dedicated to serving office staffers at lunchtime, the pivot hasn’t just been to digital, but to digital efforts that will actually reach home-based workers. But the pandemic didn’t bludgeon every QSR.

Examples 108
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The New Financial Paradigm

Cisco

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

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The top 4 trends banks can’t ignore in 2019

Cisco

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. How Chatbots and Voice are Shaping the Future of Banking (The Financial Brand). Cloud strategy counts.

Trends 64
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32 Corporate Innovation Labs In Retail

CB Insights

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.