PYMNTS

NOVEMBER 20, 2019

Providing a top consumer experience is becoming more important and is a rising trend in retail, and that will almost certainly increase in the 2020s. The upscale apparel brand, according to a recent report , is opening an “experiential store” in the Mall of America in Minneapolis on Wednesday (Nov. Physical Retail Efforts.

Retail 109

Retail New York City Minneapolis Branding 109

PYMNTS

APRIL 13, 2018

Traditional brick-and-mortar retailers are flocking to digital channels to avoid going out of business. Oddly enough, at the same time, many digitally native brands are doing the opposite — not to avoid bankruptcy, but to accelerate growth. The problem was that it stayed traditional while the future of retail moved on without it.

Retail 116

Retail New York City Branding New York 116

PYMNTS

NOVEMBER 2, 2018

Digitally native brands often test the retail waters with pop-up shops, and, after some offline success, they may expand their concepts with permanent locations. Since then, the company has tried its hand at pop-up locations in areas like Aspen, Sag Harbor, New York, Dallas and London. In Other Brick-and-Mortar News.

New York 116

New York Los Angeles Retail New York City 116

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. The webinar featured Karen Webster from PYMNTS and Amy Parsons, senior vice president of global acceptance at Discover Financial Services and its payments brand, Discover Global Network.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

SEPTEMBER 5, 2018

That opportunity arose for customers last year, when the retailer opened the doors to a new eatery in its Fifth Avenue store called the Blue Box Café. The concept resonated well with customers: “People who arrived even an hour before the 10 a.m. We can work with them on incredible custom designs. Tiffany & Co.

Retail 102

Retail New York City New York Maine 102

PYMNTS

DECEMBER 14, 2018

Retailers are bringing experiential stores to big cities, and Starbucks is no exception: The coffee chain was set to open its Starbucks Reserve Roastery New York City on Friday (Dec. According to the announcement, the offering is available on the retailer’s eCommerce site and at its 1,400 retail locations.

Retail 161

Retail New York San Francisco Chicago 161

PYMNTS

FEBRUARY 25, 2016

The lingerie business is booming, thanks in part to Adore Me — a startup that has posted double- and triple-digit growth over the past few years and has shaken the lingerie industry to the core with its fast-fashion model, savvy digital strategies and inclusive “customer-first” mentality. Experts are starting to say yes. price point.

Branding 100

Branding New York City Retail Online 100

PYMNTS

SEPTEMBER 6, 2019

Brick-and-mortar retailers are taking small-format, inventory-free locations to big cities: Nordstrom , for instance, is bringing its Nordstrom Local concept to the Big Apple. One store opened in New York City’s Upper East Side, while another is set to come to the West Village later in September.

Los Angeles 101

Los Angeles Retail New York City New York 101

PYMNTS

MAY 16, 2019

The trouble with direct-to-consumer (DTC) brands is that the name belies how hard it actually is to reach and recruit the consumer. This is particularly hard for unknown emerging brands — and it gets exponentially harder the more crowded the field gets with competitors.

New York City 158

New York City Innovation Branding New York 158

PYMNTS

SEPTEMBER 18, 2019

Among the defining endeavors of our time — at least for the worlds of payment and commerce — has been to bring brick-and-mortar retail stores into the new century. It’s an ongoing effort that has probably seen more failures than success stories, but that’s certainly not keeping people from betting on new innovations.

How To 176

How To New York City Retail Mobile 176

PYMNTS

JULY 11, 2018

CNBC said The Steinberg Group , which operates under the name dOMAIN, and a production management company in New York City agreed to submit altered invoices and bills to hide the scam. Falkowski was sentenced to 30 months in a federal prison for being the brains behind a $1 million fraud scam.

Company 102

Company New York City Fraud Retail 102

PYMNTS

AUGUST 24, 2018

In response, unattended retail operators are finding new ways to embrace alternative payment methods, ranging from mobile wallets to cryptocurrencies. Around The Unattended Retail Space. For many retailers, vending machines have become a critical part of the customer experience. About The Tracker.

Metro 122

Metro New York City Columbus Payments 122

PYMNTS

FEBRUARY 8, 2019

Startups in the eCommerce space have long enabled their customers to experience their products in real life (“IRL”) through temporary retail shops, and now, digitally-focused brands belonging to major retailers are taking a similar approach. 7) in New York City. In Other Brick-And-Mortar News.

Charlotte 135

Charlotte Los Angeles Kansas City Branding 135

PYMNTS

FEBRUARY 18, 2019

To serve travelers from China who want to shop in-store and online, retailers thousands of miles away from Asia are accepting Alipay in brick-and-mortar stores and on the web. Wang noted that the retailer is also “constantly evolving to provide more Chinese consumers a seamless and familiar way to pay.”. Apparel brand GUESS?,

Online 140

Online Las Vegas America San Francisco 140

PYMNTS

APRIL 5, 2019

It offers amenities such as showers, nap pods and soundproof phone booths, along with functional retail with essential items available. In addition to the current Hudson Yards location, additional New York City locations are planned to roll out this year). It would also feature menswear brand Rhone and sock maker Stance.

Mobile 100

Mobile New York City New York Branding 100

PYMNTS

DECEMBER 13, 2019

“It’s clear the main reason Amazon wanted to be here was the availability of a skilled tech workforce plus the synergy with related industries,” said James Parrott, an economist at the New School. And New York City still retains that attraction.”. Alphabet also signed a lease earlier this year for 1.3

New York City 131

New York City New York Retail US 131

PYMNTS

NOVEMBER 8, 2017

After running a three-store pilot approximately one year ago, home improvement and appliance chain Lowe’s has announced news it will partner with software-powered electronics retailer b8ta to launch its “Smart Home powered by b8ta” connected-home shopping experience.

Los Angeles 109

Los Angeles San Francisco Raleigh New York City 109

PYMNTS

OCTOBER 25, 2017

The October edition of the PYMNTS Unattended Retail Tracker™ highlights how the latest developments in unattended retail technology are disrupting the ways in which consumers use public transportation, shop for vehicles, pay for fast food and more. All the customer has to do to place their order is smile at the camera.

Los Angeles 119

Los Angeles Florida New York City Retail 119

PYMNTS

JULY 30, 2018

The pop-up store , in an era where retail is resetting rapidly all around, has become a popular option for all types of businesses, including eTailers looking to put feelers out into physical commerce without a big commitment, or even physical retailers trying to test-drive an expansion into a new market. ”

social media 103

social media New York City New York Retail 103

PYMNTS

MAY 10, 2019

Customers can scan their feet (using a smartphone at home), then receive shoe recommendations, which will be precise down to the millimeter. Consumers might be surprised to learn they are different sizes from what they thought, depending on the brand of shoe.

New York City 105

New York City Mobile New York Customer Experience 105

PYMNTS

AUGUST 1, 2019

With upgrades to its mobile app and new product offerings, Dunkin’ Brands grew its digital and delivery platforms while rolling out menu innovations with broader customer appeal in the second quarter. The quick-service restaurant (QSR) brand added 46 net new Dunkin’ locations in the U.S.,

Innovation 122

Innovation New York City Branding National 122

PYMNTS

AUGUST 8, 2019

Food trucks have been around since the 1970s, when taco trucks began making the rounds in New York City, but didn’t become a national sensation until 2008 when two events coincided in such a way as to make a long extant — but largely niche — subsegment of the restaurant game into a mass market phenomenon.

New York City 134

New York City Cleveland social media National 134

PYMNTS

SEPTEMBER 14, 2018

And — according to Jet — the new app will also be better customized regionally for shoppers, making use of local imagery and messages on the homepage and throughout the site. That will start solely in New York City, but is intended to roll out more widely. Boston, Philadelphia and Washington D.C. percent increase.

Metro 122

Metro New York City Nashville Oklahoma 122

PYMNTS

FEBRUARY 7, 2020

The loans themselves would reportedly be co-branded. Amazon is easily less than halfway through transforming retail by exploiting deep fulfillment moats established over many years,” said Canaccord Genuity Analyst Michael Graham. New Chief Operating Officer Dacona Smith will oversee store operations.

Austin 131

Austin Lending Omaha New York City 131

PYMNTS

SEPTEMBER 18, 2017

The Visa-branded debit cards are issued by Metropolitan Commercial Bank via Shift Financial, a YC-backed company that provides physical and virtual debit cards to payment providers. That is very much a traditional retailer that is very innovative that comes from a traditional retail world,” Vaughan said at the conference.

Cards 115

Cards Software New York City Conference 115

PYMNTS

AUGUST 28, 2019

With technology for cashierless checkout and robotic-powered order fulfillment, automated retail is changing how consumers shop for groceries and how supermarkets fill their eCommerce orders. And grocery retailers are expanding their delivery efforts. And, with the new money, it plans to expand around the globe.

Retail 141

Retail New York City Houston San Francisco 141

PYMNTS

APRIL 20, 2017

A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. After asking for the airline city code — even many experienced travelers don’t know that — the message is that it could take an hour to get a response. So what does the 2.0

Groups 104

Groups San Francisco New York City Cards 104

CB Insights

JANUARY 6, 2019

The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

JANUARY 7, 2019

In the world of retail innovations, merchants are looking to reach shoppers by interacting with them through multiple touchpoints. They are turning to cross-channel strategies to improve the customer experience, and even working with other companies to help execute these visions.

New York City 140

New York City Online Retail Branding 140

CB Insights

JULY 24, 2018

The most potent symbol of the ascendance of e-commerce and downfall of physical retail is, of course, Amazon. 15-Min Flash briefing: Can AI Save Physical retail? Learn how Walmart, Amazon, Sephora, Zara, and other retailers are using AI to reinvent the brick-and-mortar store. Why physical retail still matters. to $355.9B

Retail 49

Retail Online Branding New York 49

PYMNTS

OCTOBER 3, 2019

“With Aloha Essentials, NCR gives restaurants robust yet easy-to-use tools in a single, simplified package to run your operations, so you can focus on great food and customer experiences.”. There are also add-on tools to advance brand loyalty. We recently opened our first U.S.-based

New York City 134

New York City Maine Tools New York 134

CB Insights

JANUARY 24, 2018

With household retail names like Radio Shack and Toy “R” Us seeing a spate of bankruptcies and closures over the past few years, it seems the long-predicted “retail apocalypse” has arrived. Alibaba, meanwhile, has publicly announced a strategy to combine online and offline commerce, dubbed “new retail.”

Retail 65

Retail Online US Technology 65

PYMNTS

MARCH 11, 2017

New York City Mayor Bill DiBlasio allowed himself to be seen in public eating a piece of pizza with a fork and knife — and caused an outrage among his constituents. Domino’s is already a recognized industry leader in digital innovation,” said Robert Schwarz, managing director for Nuance Enterprise in Australia and New Zealand.

Chicago 123

Chicago New York City New York Innovation 123

CB Insights

JUNE 17, 2020

Retail: Shopping goes even more online as grocery joins the e-commerce revolution. Customer service: Customer experience goes virtual with conversational AI. Meanwhile, brands that were already virtual-first have seen dramatic increases in adoption during the crisis. 3D printing. Online grocery. Cloud call centers.

Industry 101

Industry Technology Online Video 101

CB Insights

MAY 15, 2019

Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. Visa — One Market Center.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

DECEMBER 14, 2017

An explosion of new direct-to-consumer companies is transforming how people shop. In the process, these brands, spanning everything from detergent to sneakers, are radically changing consumer preferences and expectations. They’ve used that infrastructure to grow fast and connect directly to their customers.

Video 78

Video Branding Company Strategy 78