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The top 4 trends banks can’t ignore in 2019

Cisco

Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Cloud strategy counts.

Trends 64
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The top 4 trends banks can’t ignore in 2019

Cisco

Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Cloud strategy counts.

Trends 48
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32 Corporate Innovation Labs In Retail

CB Insights

From supply chain and inventory improvements to new payment options, these brands are going all in on digital. Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences. CVS — Digital Innovation Lab. Founded: 2015 . Key People: Carolina Michaud, Director.

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37 Corporate Innovation Labs In Finance

CB Insights

Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. Visa — One Market Center.