Branding Course Digital Strategies Operations 
Perficient
FEBRUARY 24, 2021
In a world where retail has changed and consumers remain at home, how do brands reimagine the task of getting products to customers? podcast , we interview Jon Bostock, best-selling author, innovator, co-founder and CEO of Truman’s and learn how brands that innovate will win in a rapidly changing digital-first economy.
PYMNTS
JANUARY 20, 2021
In announcing its fiscal second-quarter results, the Cincinnati-based consumer goods giant also credited its “constructive disruption” strategy for a 15 percent jump in earnings, which also allowed it to increase its full-year forecast. Constructive Disruption.
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PYMNTS
JANUARY 11, 2021
"It's about digitizing how the whole business operates.". Of course, the digital transformation leaders this year were the organizations that prioritized technology from the onset. Digitization strategies that were set forth well before the pandemic quickly proved instrumental in achieving those goals.
Insights on Business
MAY 12, 2017
To further complicate the landscape, customer expectations continue to evolve, as they anticipate seamless service and experience across brand touchpoints. Their challenge, of course, will lie in how to sustain that focus as they expand services and product offerings under growth pressure.
PYMNTS
SEPTEMBER 10, 2019
The machines are, of course, crucial for getting paper money in hand when the bank is closed. But it is important that ATMs are embedded in the digital strategy of the bank, too.”. There’s an added advantage in serving the individual and the SMB with equal digital aplomb, said Knievel. The Consumer.
PYMNTS
OCTOBER 11, 2019
This week the big headline generator wasn’t anything that either brand was selling, or doing in service or sales, but instead what a spokesperson said — specifically what they said about the current controversy over Amazon’s place in claiming the consumer’s whole paycheck. Big Plays of the Week: The Digital Brand Reshuffles .
Perficient
SEPTEMBER 29, 2020
I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. It goes back to something we talk a lot about with digital strategy.
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