PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. In truth, she said, the Apple Card is not just branded by the tech giant, but is also defined by the digital services that are wrapped around (and within) the card itself.

Apple 198

Apple Cards User Experience Examples 198

Gonzobanker

AUGUST 28, 2020

But even then, the number of median active mobile users reported by mid-size banks had increased nearly 40 percent over Cornerstone’s prior bank study in 2017. Providing a top-notch digital customer experience is critical to an institution’s competitive future. Digital Banking is Here to Stay. Create a Detailed Roadmap.

How To 158

How To User Experience Resources Strategy 158

PYMNTS

JULY 14, 2016

Meanwhile, small, digital-only banks with deep roots in technology are able to shift nimbly, enabling them to more quickly react to consumer feedback in order to improve customer experience. As a result, Stalf said he believes that his offering has a leg up when it comes to customer satisfaction.

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

PYMNTS

MARCH 23, 2018

FinServ cybersecurity is, of course, a prime target for innovation. But customers’ constant demand for cutting-edge products and services is adding to the load of already heavy security burdens. At the same time, providers must ensure a positive, consistent customer experience.

Innovation 186

Innovation Security Customer Experience Technology 186

PYMNTS

FEBRUARY 13, 2018

Brands like Zara and H&M have completely changed the timing of the fashion cycle by putting out more clothes, more often and then pricing them down so consumers have a reason to always be buying — which was a model Adore Me could get behind. Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT.

UX 101

UX Branding Innovation User Experience 101

PYMNTS

JUNE 29, 2017

But over the course of the next ten years, almost everyone got an iPhone — or one of the veritable army of other smartphones that look an awful lot like it. But, of course, here at PYMNTS we’re always interested to know what’s next. Melissa Lowry, VP of Brand and Marketing, Early Warning. And on June 29, 2007, we finally got it.

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

OCTOBER 18, 2018

billion deal that T-Mobile recently signed with Finnish firm Nokia toward “ end-to-end 5G technology ” — involves optimism over its appeal to merchants, brands and marketers. That, of course, “assumes a smooth, scheduled rollout of 5G networks. 5G Retail Pitch. Indeed, that is part of the 5G pitch — its retail capabilities.

Retail 122

Retail Mobile Training Video 122

Banking 2020

MARCH 12, 2015

Offering a seamless customer experience through the dizzying variety of channels—and every new app, exciting as it is for the customer, can seem like yet another channel all by itself—requires common platforms, enhanced integration, greater security and of course excellent navigation and other forms of user experience.

ATM 40

ATM Retail Mobile Atlanta 40

FICO

MARCH 6, 2020

They need to build long-lasting brands, create customer trust and satisfaction, and protect their good reputation to safeguard their business. Technology has the power to significantly improve compliance efficiency, reduce costs, add brand value, and increase the customer experience.

Compliance 81

Compliance Technology Fraud Analytics 81

Fintech Labs Insights

JANUARY 19, 2017

There are few challenges greater for FI than turning massive amounts of customer data into valuable insights on how to serve those customers better. “Everybody today seems to be focused on customer experience, and giving your customers whatever they want. Finovate: Who are your primary customers?

Data 12

Data Customer Experience User Experience System 12

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. At the time of acquisition, it had 700,000 users and had processed about $12 billion in transactions since its launch in 2013. It can burden users with excessive information and friction that ruins the user experience.

Tools 78

Tools Millennials US Maine 78

Gonzobanker

DECEMBER 19, 2016

While this deal was announced late last year, the heavy lifting was done in 2016 as BBCN Bancorp and Wilshire Bancorp came together under a new brand to create the largest Korean American bank. It’s time for banks to focus hard on marketing and the borrower experience. Vendor: “Yes, of course.”. Kudos to Hope CEO Kevin S.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

While this deal was announced late last year, the heavy lifting was done in 2016 as BBCN Bancorp and Wilshire Bancorp came together under a new brand to create the largest Korean American bank. It’s time for banks to focus hard on marketing and the borrower experience. Vendor: “Yes, of course.”. Kudos to Hope CEO Kevin S.

Utah 60

Utah System Community Marketing 60

CB Insights

DECEMBER 14, 2017

In the process, these brands, spanning everything from detergent to sneakers, are radically changing consumer preferences and expectations. These well-positioned startups are not just competing with some of the biggest retail brands in mattresses, razors, shoes, and more, by launching their own brands.

Video 78

Video Branding Company Strategy 78