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Data Dive, The Bad, The Worse And The Ugly Edition: Store Closures, Coronavirus And Bitcoin

PYMNTS

There was lots to watch in the world of payments and commerce last week, with red flags flown in physical retail, international commerce and crypto. Physical Retail Stumbles Into 2020 . The year got off to something of a rocky start for physical retailers, as the recent spike in store closures carried on and even picked up strength.

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Belk Works On Building Its New Legacy

PYMNTS

Small and regional — outside of the Southeastern United States, most people haven’t heard of it. About a year and a half after the chain was sold off to a private equity group, Charlotte-based Belk is opening up new stores, though less well-performing ones are being shuttered. Most brands can’t do exactly what Belk has done.

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The Great Grocery Race Shifts Into High Gear

PYMNTS

And — according to Jet — the new app will also be better customized regionally for shoppers, making use of local imagery and messages on the homepage and throughout the site. Jet will also factor in locality when deciding which products are featured in its assortment for that region. percent during the second quarter. percent increase.

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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Retail & e-commerce: Convenient shopping & scheduling. Sales & CRM: Qualifying leads & answering questions.