PYMNTS

AUGUST 28, 2020

Gourab Basu , vice president of global network processing at Visa, tells PYMNTS how deep learning keeps card (and card not present) transactions flowing. New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). Chipotle’s Chief Restaurant Officer On What’s Next For Restaurants.

Retail 208

Retail Los Angeles San Francisco Online 208

PYMNTS

DECEMBER 16, 2019

Mastercard is partnering with CleverCards and Appreciate Group to offer gift cards directly to mobile wallets, Mastercard announced in a press release on Monday (Dec. The Select Digital Gift Card can be sent immediately by email, text or messaging app, and is available now as a last-minute Christmas present. billion in 2019.

Cards 131

Cards Mobile Groups Compliance 131

PYMNTS

MAY 25, 2016

To ACI Worldwide ’s top executive, that beckons toward a wholly-changing payments landscape for retailers. In an interview with Karen Webster, Philip Heasley, president and chief executive officer of ACI, stated that the biggest disruptions in retail stem from a changing of the old bricks-and-mortar (and cash register) guard.

Retail 101

Retail Cards United States Payments 101

PYMNTS

MAY 1, 2020

Retail is not the same as it was at the beginning of 2020 — in fact, it isn’t the same as it was a mere month-and-a-half ago, given the quick and sweeping changes that COVID-19 has brought in its wake. Amid economic uncertainty, certain retailers are adapting and innovating in ways we haven’t seen before,” Molnar told Webster. “In

Retail 197

Retail Innovation US Customer Experience 197

PYMNTS

JUNE 10, 2020

Motivating a change in consumers or retailers is not always easy work, a reality evidenced by the plodding pace of contactless payments in the U.S. That has motivated a sea change as brands and physical retailers are working to rebuild their consumer experiences around digital, she said.

Retail 149

Retail Payments Branding Video 149

PYMNTS

DECEMBER 1, 2017

For the first time in several years, credit card fraud (the most common fraud form factor for retailers online) fell to 42 percent of total fraud during the holiday shopping weekend. This type of fraud not only cuts into their bottom line results; it can cause irreparable harm to their brand, so this is a meaningful improvement.”.

Fraud 118

Fraud Retail Online Cards 118

PYMNTS

APRIL 10, 2020

Fruit Street – a virtual one-stop-shop specializing in digital diabetes diagnosis and treatment – has partnered with vegetarian meal kit purveyor Purple Carrot to add a retail angle to its health advisory service. We support billing, scheduling, credit card processing, unlimited training and customer support.”.

Retail 242

Retail Guidelines User Experience Branding 242

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). This QR code can lead to a more expensive transaction and a less seamless experience compared to NFC.”.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

NOVEMBER 28, 2018

First Data’s 2018 Prepaid Consumer Insights Study found that the average consumer is spending $59 more than the original value of their gift card, marking an increase from $21 a year ago. In a press release , First Data said the report shows a significant lift is being generated from gift card spending.

Cards 144

Cards Study Survey Branding 144

PYMNTS

APRIL 19, 2019

To let shoppers experience their products in person, brands are opening brick-in-mortar stores in major shopping destinations, even as major retailers are closing stores across the country. Tivoli Audio , which is a 19-year-old global brand, opened a 500-square-foot store on Boston’s famed Newbury Street in a brownstone.

Retail 144

Retail Branding Boston Online 144

PYMNTS

MARCH 28, 2019

After styling rooms based on the tastes of their customers, online interior design platforms are branching out by offering their own direct-to-consumer (DTC) furniture brands. The pieces also ship within 15 days, which Wood says sets the line apart from traditional retailers and some DTC companies. The Interior Design Platform.

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Branding United States Retail Online 145

Gonzobanker

OCTOBER 6, 2015

While bankers may be a bit fatigued this year by articles about payments, the more enlightened Gonzo bankers are paying close strategic attention to the single most impactful payments trend in our industry: the shift from a plastic card to a “card-not-present” world. times faster than card-based transactions.

Cards 60

Cards Fraud Apple Google 60

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. Rewards can help lure customers to a brand and keep them there. credit cards, 1.3 debit cards and 1.3 store affinity cards. credit cards, 1.3 debit cards and 1.3 store affinity cards.

Retail 137

Retail UX Cards Branding 137

PYMNTS

OCTOBER 5, 2020

And CVS in August became the first major retailer to introduce PayPal QR code technology, which it plans to roll out in its 8,200 U.S. Such brand loyalty and user growth aren’t going unnoticed by merchants, with more and more expanding their QR offerings. stand-alone stores.

Payments 360

Payments Cards Retail Branding 360

PYMNTS

OCTOBER 1, 2019

Okay, that’s not the best joke ever from the PYMNTS Bureau of Stand-Up Comedy, but the point is that the popularity of pizza constitutes a driving force for ongoing retail innovation – and we have proof. The brand aimed to convey that freewheeling attitude through its mobile order-ahead app , a revamped version of which launched in spring.

Innovation 109

Innovation Retail Mobile Washington 109

PYMNTS

APRIL 12, 2016

It’s what’s turned the retail word upside down as consumers with their mobile devices have decided they’d rather buy from their couch with their mobile phone than schlep to the mall. In other words, kick the door wide open to remote retail. Meeting the consumer where they are. That’s the mantra of innovators everywhere.

Retail 100

Retail Technology Chicago Samsung 100

PYMNTS

JULY 3, 2020

Financial institutions can keep customers safe by accurately determining when attempted transactions are legitimate versus when they are being made by fraudsters who have stolen customers’ cards or taken over accounts. You’re really wanting to start with almost a brand new transaction history.” .

Fraud 180

Fraud Cards Tools Florida 180

PYMNTS

MARCH 25, 2020

Nexo , the digital currency lending platform, is now letting retail investors utilize PAX Gold as loan collateral, Cointelegraph reported. Now, the program’s growth to encompass retail clients lets anyone use those assets as collateral on the platform of the company.

Lending 181

Lending Bitcoin cryptocurrency Cards 181

PYMNTS

MAY 8, 2017

At the ripe old age of 120, the Swiss Army knife holds a unique place in retail. Now, the idea of an Amazon Echo with a touchscreen is not exactly new — it was reported in November 2016 that mega e-retailer Amazon was working on such a device — whose code name is said to be the Amazon Knight. Many of whom are also named Karl.

Retail 124

Retail Branding Online Tools 124

PYMNTS

JULY 15, 2020

Consumers were already changing their retail preferences before anyone had heard of COVID-19, let alone had their life utterly upended by it. This vastly accelerated retail realignment presents challenges — and opportunities — for retailers of all kinds, particularly those dealing in luxury goods, Molnar said.

US 206

US Retail Millennials Trends 206

PYMNTS

AUGUST 10, 2017

In the early days, adopters of the new technology mostly used it to check card spend at the end of the week or month. At the same time, Santander had also moved beyond simple card spend checks. More than two-thirds believed AI could become the face of their brand. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

AUGUST 10, 2018

Traditional retail locations, ranging from fashion and home furnishings to hardware and department stores, have been forced to make significant changes in the face of heightened competition from eCommerce giants like Amazon and omnichannel powerhouses, like Walmart and its online unit, Jet.com.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

PYMNTS

JULY 5, 2018

Much of North America remains anchored to major-brand credit cards. As digital technology keeps bringing new efficiencies to transactions, and more consumers around the world turn to eCommerce for retail and other purchases, an accompanying trend is making life interesting for merchants and payment providers.

Retail 108

Retail Payments Cards United States 108

PYMNTS

APRIL 12, 2017

The need for online retailers and brands to be vigilant in the face of fraud becomes more pressing by the day — but additional authentication measures can create friction on the consumer’s end, which has a nasty habit of reducing conversion rates. We return back to retailers a risk indicator — high, medium or low,” Bonin said.

Fraud 115

Fraud Retail Online Data 115

PYMNTS

JANUARY 31, 2020

We have deep dives into virtual card adoption and self-service technology, as well as a report on Kobe Bryant’s legacy. Bank Is Doing to Drive Virtual Card Adoption. Accounts payable (AP) professionals and vendors still have reservations about adopting virtual cards despite their many benefits.

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Cards Technology social media Meeting 131

Celent Banking

MARCH 16, 2015

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. Many presenters discussed developing non-traditional revenue streams. Presentations focused on targeted marketing for “moneyhawks” , new P2P models (e.g. Presenters proposed some solutions.

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Conference Retail Community Community Bank 100

PYMNTS

JUNE 14, 2018

And though this market presents brands with a large audience of potential customers, will digitally native millennials tune in to a shopping network? For brands, Gravy provides an alternative to traditional advertising such as pre-rolls and banners that can’t hold customers’ attention as long as shows like Gravy.

Millennials 118

Millennials Branding Mobile Apple 118

PYMNTS

JUNE 25, 2018

The Amazon Prime program at Whole Foods also works by linking a mobile number presented at checkout. As a long-time Whole Foods customer, I know, like and trust the Whole Foods brand and the quality of the products they carry in-store. As one of the 90 million U.S. As one of the 90 million U.S.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

JANUARY 6, 2021

Vladic said 2020 “in many respects was a transformational year because under that relentless pressure from the new customer realities, the payment space, the banking space, the retail space did new things overnight.”. The personalized experience is one that pays dividends. Quality Over Quantity Is Key For Loyalty Programs.

Branding 187

Branding Retail Analytics Mobile 187

PYMNTS

JULY 24, 2016

Businesses of all kinds are racing to reward customers for their loyalty with gift cards, sales and other offers. Often, it’s also friends and family members wanting to present tokens of appreciation. Partnerships with POS providers enable merchants that use those POS systems to accept the digital gift cards seamlessly.

Cards 100

Cards Mobile System Branding 100

PYMNTS

SEPTEMBER 7, 2016

It’s been a rough road for card-linked offers. In theory, the fostering of a connection between merchants and customers by integrating offers directly into the network-branded account they’re using at the merchant sounds ideal. Evangelizing For Gifting.

Cards 100

Cards Branding Payments How To 100

PYMNTS

NOVEMBER 23, 2020

As noted in the latest set of earnings results from the card networks, cross-border spend was down double digits. brands such as Apple and Nike saw strong demand, according to reports, as did brands with a decidedly international presence such as Estee Lauder and Marriott International. billion from last year.

Branding 221

Branding Retail Online Payments 221

PYMNTS

JULY 7, 2020

Amid the offerings for the portal: a marketing content library, featuring product flyers, presentations and sales enablement materials; co-branded creative material; and a video library that includes the latest videos that highlight customer success stories and product overviews.

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Video Tools Mobile Online 284

American Banker

MARCH 30, 2020

With coronavirus presenting significant challenges for retailers and the technical challenges of imposing interchange fee changes in the networks, Visa, Mastercard, American Express and Discover are holding off on the updates.

Retail 28

Retail Branding Cards 28

PYMNTS

APRIL 25, 2016

Forget private conversations, chatbots and customer service: Facebook Messenger could soon be delivering retail payments to its 900 million users. Many signs point toward deeper retail integrations. Could Facebook be the next big player in the retail payments game? Many thought yes. Many dropped the scent but not PYMNTS.

Retail 100

Retail Payments social media Branding 100

PYMNTS

SEPTEMBER 21, 2018

They are eyeing juicy targets such as gift cards and loyalty programs, both of which are of increasing importance to merchants’ holiday revenues. They are setting up fences and other methods to sell stolen goods — as well as rewards points and those gift cards — and win paydays. It’s the Amazon effect.”. Account Takeovers.

Fraud 145

Fraud Retail Online Course 145

PYMNTS

OCTOBER 22, 2020

Beauty is in the eye of the beholder, which is why today’s brands typically stock or share dizzying arrays of products that appeal to different tastes. Retailers in this space are also beginning to offer more payment methods and shopping channels, and the ongoing COVID-19 pandemic’s effects on consumer behaviors is partly driving this shift.

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social media Retail Online Mobile 200