Branch Strategies Community Illinois Operations 
Independent Banker
MAY 31, 2022
community bank during the pandemic. Providence Bank chose to open a new brick-and-mortar site during the pandemic, when many other businesses were ceasing operations or shutting down altogether. Whitehurst and his colleagues had been considering opening a branch in Raleigh since mid-2019. Back to branch strategy.
Independent Banker
MARCH 15, 2015
Increasingly, more digitally connected consumers are saying yes to that question with their community bank. For many community banks, telephone calls still generate the highest volumes of customer service interactions. For many community banks, telephone calls still generate the highest volumes of customer service interactions.
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