Remove Branch Strategies Remove Community Remove Customer Experience Remove Trends
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The ‘Primary Financial Institution’ Concept Is Dead… Now What?

The Financial Brand

The highly digital yet personal strategy of one community institution points a way forward. appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Fragmented relationships are the new reality. The post The ‘Primary Financial Institution’ Concept Is Dead… Now What?

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Here Are 8 Inspired Ideas from Other Industries that Banks Should Use Too

The Financial Brand

Innovative minds in other industries have come up with terrific ways to improve customer experience that banks and credit unions can borrow. The post Here Are 8 Inspired Ideas from Other Industries that Banks Should Use Too appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

Allow branch staff (who we no longer call tellers) to focus more on providing financial advice, community involvement, and driving brand awareness than on counting and handling cash. How long it will take for the usage of cash to bottom out in our industry is anyone’s guess, but we know the trend will continue.

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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

Allow branch staff (who we no longer call tellers) to focus more on providing financial advice, community involvement, and driving brand awareness than on counting and handling cash. How long it will take for the usage of cash to bottom out in our industry is anyone’s guess, but we know the trend will continue.

Video 60
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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. At the time, Luxottica was taking advantage of the small glasses trend, as seen in the picture on the left. Honkook Kim and his Gentle Monster Brand is a perfect example.