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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

NuBank has generated unprecedented customer growth on the back of their marketing, customer experience and new product design strategy. They partner up with everything from big fashion houses like Maison Margiela of Paris to video games like Overwatch to celebrities like Jenny from the music band Black Pink.

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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. After Retail Delivery had some mushy general sessions a few years ago, this is the second year in a row we have seen some provocative stuff on the main stage.

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