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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. How Banks Can Leverage: Niche markets abound in banking, and community banks are in the perfect position to create a following on a national level should they desire.

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A New Human Connection

Independent Banker

ATMs with video connections to bank staff in a centralized back office have been getting a lot of buzz within the industry. For some community banks, video tellers, sometimes called interactive teller machines or ITMs, can work well for select markets or under certain conditions, experts say. James Johnson, PCSB Bank.

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Bank Branches: A New Model

Jeff For Banks

All the talk around the branch of the future is about design, staff levels, square footage, and technology. And the younger generation want help managing their budget, using the improved technology tools, and applying for loans. But look at our cool design! And I have personal insights because I was once a branch manager.

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When Will Retail Banking Return to ‘Normal’? Should It?

ABA Community Banking

The time is right to leverage the experiences of the past few months to make significant and sustainable changes to the branch environment. The post When Will Retail Banking Return to ‘Normal’? appeared first on ABA Banking Journal.

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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

The big theme was branch of the future. As many as 20-30 vendors were displaying interactive video, next-gen cash dispensers with sportscar names like TellerInfinity and 9900, branch design/configuration solutions and services, and all things branch re-invention. Maybe this was as it should have been. So, we get it.

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