Branch Design, Branding, Online and social media

7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

OCTOBER 20, 2022

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time.

Policies

Policies Training Customer Experience Examples

Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

NOVEMBER 18, 2014

Tom McGill of First Financial Bank led a session with our own Jim Burson where McGill pointed to the risks of single-service customers, the importance of customers advocating for your brand, and getting bank reporting accountability simplified across channels. The big theme was branch of the future. Online delivery?

Chicago

Chicago Retail Branch Design Training

Community Banking Brief

7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Webinars

Stay Connected