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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). Telephone is the most frequent servicing channel customers use to resolve problems.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). Telephone is the most frequent servicing channel customers use to resolve problems.

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Banks On Notice: Fintechs Are Coming For Checking Accounts & Debit Cards

CB Insights

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. From Square to Paypal, a host of fintechs are creating products that let consumers spend money directly out of digital accounts using a physical card. get the 86-page fintech report.

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Fintech Fundings: 15 Companies Raise $125 Million Week Ending May 1

Fintech Labs Insights

Digital currency provider. HQ: Boston, Massachusetts. Digital banking platform for financial institutions. Payments via social media. Tags: Payments, mobile, social, Facebook, Startup Chile (investor). Here are the deals listed by size from April 25 to April 30: Circle. Total raised: $76 million.

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Finovate Spring 2018 – Day 2

William Mills

HQ: Boston, MA. How they describe their product/innovation: Fiserv integrates Samsung SDS biometric authentication and collaboration solutions into its award-winning Commercial Center: Security (CC:S) for a more secure and convenient digital banking experience. HQ: Boston, MA. Website: projectfinance.io. Key Executives.