PYMNTS

JANUARY 27, 2017

Digital companies like Amazon have long demonstrated the effectiveness of precision marketing through online and social media, but it’s been impossible for restaurants and retail operating in the brick-and-mortar world to duplicate those capabilities,” said Jain. Because by the numbers, every open quite literally counts.

Los Angeles 100

Los Angeles social media Retail Marketing 100

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And those abandonment rates? Ultimately, customers want to be known and valued.

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

APRIL 16, 2018

That putting what is now the inevitable regulatory screws to social media platforms will impose unwieldly compliance costs on every player, making it harder for new players to emerge and scale, and thereby strengthening Facebook’s position. Anyone who gets it down to one minute should definitely get the Nobel Peace Prize.

Google 121

Google Data social media Branding 121

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And those abandonment rates? Ultimately, customers want to be known and valued.

Customer Experience 48

Customer Experience Retail San Diego Study 48

CB Insights

AUGUST 2, 2018

US consumers aged 18+ make an average of 70 payments per month, with debit cards accounting for 32% of those purchases, according to a 2017 study by the Boston Fed. Square has partnered with other top brands (including Shake Shack, Whole Foods, and Chipotle) to offer other cash boosts, and claims to be expanding the list.

Cards 71

Cards Fintech UX Strategy 71

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. “I Use social media to build trust. By Ed Avis & Elizabeth Judd.

Community 139

Community Community Bank social media Security 139

William Mills

MAY 11, 2016

Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Customers can store all of their online profiles in one secure location to improve user experience. Branded version is available. ^KT. The account has a tie into social media and sharing.

Video 40

Video Mobile social media Analytics 40

PYMNTS

DECEMBER 11, 2019

Co-founder James Bello initially worked at the headquarters of a major retail chain, and then moved to Boston to serve in their innovation group. Shameless Pets sells both in retail stores and online, and markets through social media. Consumers can also receive a new flavor every month with their delivery.

Millennials 144

Millennials social media Retail United States 144

William Mills

MAY 9, 2018

HQ: Boston, MA. Fiserv is highly regarded for its leadership and innovation, and award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. Info: Covered Security acts as a personal security assistant looking out for your online life. HQ: Boston, MA.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. For example, if a new CPG brand is trying to figure out how to price its products, it has a fairly routinized problem on its hands.

Strategy 78

Strategy Management Analytics Tools 78

PYMNTS

MARCH 19, 2018

In the last few months alone, we’ve seen snow in Rome and three powerful nor’easters in Boston in the space of two and a half weeks — with some forecasts predicting a fourth this week. A Google search directed me to an online merchant that sent them to me (from Italy) four days later.

Google 148

Google Apple Retail Millennials 148