PYMNTS

JANUARY 17, 2020

CarGurus, an auto marketplace based in Boston, has acquired car shopping platform startup Autolist, according to reports. CarGurus is a successful company that went public in 2017, and it’s going to keep Autolist as its own brand and website. PistonHeads also still operates under its own brand name. “We

San Francisco 130

San Francisco Boston Leadership Branding 130

PYMNTS

OCTOBER 6, 2020

A study found that the industry expanded by 20 percent over the past five years, with online food delivery revenue expected to hit $24 billion by 2023. cities, including Boston, Chicago, New York and Washington, D.C. Developments From The Order To Eat World. About The Tracker.

Report 237

Report Innovation Boston Chicago 237

PYMNTS

SEPTEMBER 10, 2018

Long before innovators began talking about the power of ecosystems to transform commerce, scientists spent centuries studying them under microscopes in their labs. Decomposer for innovator large or small, established or emerging. Some spend much more in cities like Boston, New York and San Francisco. Consumer for the end user.

Innovation 146

Innovation Cards Payments San Francisco 146

PYMNTS

FEBRUARY 20, 2020

Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. Our new platform is designed to help brands and creators realize that goal, and bring their products to life in minutes rather than weeks.”.

Retail 259

Retail Maine Google Technology 259

PYMNTS

FEBRUARY 4, 2019

To serve customers who want to shop in stores and online, retailers and solution providers are working to offer a unified retail experience across multiple channels. In some cases, brands like Loblaw and Nike are letting shoppers use their mobile phones to pay for their purchases at their physical stores.

Innovation 126

Innovation Retail Mobile Massachusetts 126

PYMNTS

AUGUST 23, 2019

Online furniture retailers are stepping further into the world of physical retail with permanent brick-and-mortar stores. Wayfair , for instance, opened a store at the Natick Mall in suburban Boston, where consumers can experience products firsthand before making a purchase, after debuting a pop-up shop there last year.

Retail 109

Retail Boston Kentucky New Jersey 109

CB Insights

SEPTEMBER 26, 2018

One solution: in-house healthcare innovation labs. We put together a list of healthcare innovation labs from new entries to the field, as well as some of the oldest — and most familiar — names in health. Sometimes corporate innovation goes wrong , and we’ve written about corporate innovation theater before.

Innovation 73

Innovation Cleveland New York New York City 73

PYMNTS

OCTOBER 19, 2020

It’s why recommendations are consistently ranked by consumers as one of the most important features a merchant can offer an online shopper, why merchants gladly oblige and why brands strive to make products that are consistently ranked high by consumers. Saving Main Street. Even more of them are closing.

Maine 199

Maine Boston Branding Retail 199

PYMNTS

APRIL 19, 2019

To let shoppers experience their products in person, brands are opening brick-in-mortar stores in major shopping destinations, even as major retailers are closing stores across the country. Tivoli Audio , which is a 19-year-old global brand, opened a 500-square-foot store on Boston’s famed Newbury Street in a brownstone.

Retail 144

Retail Branding Boston Online 144

PYMNTS

SEPTEMBER 19, 2017

According to the “2017 Digital Commerce Benchmark Survey,” conducted by Boston Retail Partners (BRP), some 65 percent of retailers will offer same-day delivery within the next two years. Unified: Consumers also want a consistent brand experience across devices and channels. As of today (Sept. 19), the numbers are fairly impressive.

Retail 101

Retail Boston Study Branding 101

PYMNTS

JANUARY 15, 2018

It also explains why some innovations in payments have been met with open arms by consumers and others given the cold shoulder. And why innovations that introduce more intelligence into the digital versions of those accounts that require little to no change of the consumer are highly valued by consumers, merchants and issuers.

Innovation 109

Innovation Payments Google Training 109

PYMNTS

JANUARY 28, 2019

Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. This newfound friction is the result of the City of Boston passing a bill that bans plastic bags and gives merchants the right to charge for ones made of paper. Innovation by Any Other Name. The Ban on the Ban.

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Regulation Boston Cards Innovation 181

PYMNTS

NOVEMBER 15, 2019

The branding will reflect the financial institutions and not Google. Amazon To Build $40M Robotics Innovation Hub Near Boston. The knives were out for Amazon this week thanks to a major sneaker brand. Code-named Cache, the accounts will be handled by Citigroup and a credit union at Stanford University.

Google 139

Google Payments Apple cryptocurrency 139

PYMNTS

OCTOBER 3, 2019

The new Order To Eat Tracker highlights how several major brands are embracing third-party delivery services, loyalty programs and other ordering solutions in an effort to win over customers. Quick service restaurant (QSR) chain Boston Market is among the restaurant brands making their first forays into loyalty rewards.

Branding 139

Branding Boston Mobile Online 139

PYMNTS

JANUARY 26, 2018

Finding a pair that fits her waist comfortably without needing to be hemmed six inches is a nearly impossible task even in a store, where she can try on pair after pair — let alone online, where she essentially has to guess whether the jeans will fit, and then go through the rigmarole of returning them if they don’t. Fashion Tech.

Data 116

Data Las Vegas Branding Online 116

PYMNTS

JULY 14, 2016

True Fit , the Boston-based startup that helps connect customers with shoes and apparel that fits them really, really well, recently announced a $25 million investment from Intel Capital that it will use to expand its business, according to a report from TechCrunch. 2015 that it used for expansion.

Boston 100

Boston Branding Retail Video 100

PYMNTS

JUNE 8, 2017

The 30-year-old QSR brand has plans for aggressive growth in 2017 , and Tripodes will spearhead the effort. Tripodes has more than 15 years of franchising experience with Boston Restaurant & Sports Bar, Bojangles and Moe’s Southwest Grill, among others.

Fort Worth 100

Fort Worth Dallas Georgia Atlanta 100

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. And since iPhone users skew more to the affluent, it also denied those innovators the opportunity to monetize their spend. 23-25, 2020.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

FEBRUARY 4, 2019

“The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. The marketing tool that ended up working best for the brand was opening a physical store — and giving customers a chance to interact with their line of couches.

San Francisco 122

San Francisco Branding Austin Customer Experience 122

PYMNTS

NOVEMBER 11, 2019

Early accounts seem to indicate that the just-launched Apple -branded credit card is finding its way into customers’ hands, and into heavy use. The fee-free card is Goldman Sachs’ latest inroad into the retail consumer business after establishing its online Marcus brand in 2016, which makes unsecured personal loans.

Apple 101

Apple Massachusetts Data Cards 101

Celent Banking

FEBRUARY 1, 2017

A number of customer experience submissions this year focus on building out separate digital subsidiary brands within traditional institutions. These brands are basically separate products that offer a digital-first experience to a certain demographic, but are closely tied to the main bank. Submissions were a mix of the two approaches.

Customer Experience 100

Customer Experience Branding Boston Innovation 100

PYMNTS

FEBRUARY 4, 2019

“The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. The marketing tool that ended up working best for the brand was opening a physical store – and giving customers a change interact with their line of couches.

San Francisco 101

San Francisco Branding Austin Customer Experience 101

PYMNTS

JANUARY 23, 2020

Boston-based vegetarian fast food chain Clover Food Lab is getting one-third of its business via mobile ordering software it wrote itself — a bold move that most small to medium-sized businesses (SMBs) could never take on. stores so that managers can get a complete view while customers track their orders online.

Dallas 131

Dallas Customer Experience Boston Mobile 131

PYMNTS

AUGUST 14, 2017

In addition to its h igh-tech infused Chicago store launched last year and its new concept store in Boston , Sephora is ready for its next challenge. In a partnership with LVMH, these weekly discount deals will be made available via a mixture of public and online avenues. Each Thursday, the beauty retailer will unveil these deals.

Boston 100

Boston Chicago Retail Branding 100

PYMNTS

JULY 19, 2018

For some entrepreneurs, innovative ideas can strike at literally any time – and for Monica + Andy founder Monica Royer , her business concept certainly hit her at an interesting time. I was so surprised when I had my daughter, and I realized there had been no innovation in what your baby wears in the hospital,” Monica Royer told Forbes. “I

Boston 101

Boston Branding Innovation Online 101

PYMNTS

JANUARY 26, 2017

Layer3 is betting big on basic and premium channel bundles, going against major players AT&T, HBO and CBS and others that have embraced online streaming via desktop and mobile apps to compete with the likes of Netflix and Hulu. and has since rolled out to Chicago.

Washington 100

Washington Colorado Illinois Boston 100

PYMNTS

MARCH 2, 2017

Boston-based athletic company New Balance has a simple mission: to become the world’s best running brand. Nike and Adidas would also like to be the world’s best running brand, and both are much larger. And those collaborations are even more on display in New Balance’s new brand of physical stores. The Run Hub.

Retail 100

Retail Boston Community Branding 100

PYMNTS

JUNE 20, 2019

To meet this rising demand, QSRs are tapping into ordering interfaces built into cars and reconstructing stores to make for smoother mobile pickup — along with other innovations. From Chipotle Mexican Grill to Square , QSRs and payment firms alike are enabling a world of ordering innovation.

Mobile 116

Mobile Jacksonville New York City New York 116

PYMNTS

DECEMBER 21, 2016

Germany- and Boston-based Spreadshirt uses data, analytics and even social media information to build a product and spread news among communities while printing more than 3.6 The startup concept was to create and activate an online shop system to sell and share ideas,” said Smoter. million items last year. “[Our Greensburg, Penn.;

Data 100

Data Boston Community social media 100

PYMNTS

JULY 30, 2019

That said, mobile order-ahead apps — as can be the case generally when comes to many types of retail innovations — have lower adoption among smaller QSRs. More than 400 Dunkin’ restaurants throughout New York City’s five boroughs are now offering delivery through Seamless, Grubhub’s New York brand. Mobile-Order Ahead.

Mobile 148

Mobile New York Philadelphia Google 148

PYMNTS

JUNE 25, 2018

Then I went to Whole Foods on the North Shore of Boston Saturday morning to do some grocery shopping. Another had an offer with a promo code to get $10 off my first online order, which would be delivered free to my front door in two hours or less once I linked my Prime account to Whole Foods. Prime Time at the Grocery Store.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

JUNE 15, 2016

Staples and Office Depot saw months of hard work go up in smoke when their long-expected merger was denied by regulators and both brands had to take long, hard looks in the mirror before deciding how to proceed. For Staples, the answer wasn’t to sulk around for months.

Los Angeles 100

Los Angeles San Francisco Houston Dallas 100

PYMNTS

APRIL 8, 2019

Beyond mobile apps, CVS is no stranger to delivery: Late last year, the company experimented with a program in Boston that allowed shoppers to get free delivery on prescriptions and online purchases among other perks. The program came with a monthly fee of $5 or $48 yearly for a membership. New Products.

Retail 152

Retail Oregon New Mexico Mobile 152

PYMNTS

MARCH 15, 2019

Cinema chains are driving customer convenience and building loyalty with the help of digital innovations to make for more seamless moviegoing experiences. As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year.

Mobile 108

Mobile Retail Houston Denver 108

PYMNTS

NOVEMBER 19, 2018

who each week walk into one of those physical stores, in addition to the 100 million who are said to shop one of the retailer’s online channels. All of those things are precisely what Sam Walton staked the Walmart brand on 56 years ago when he opened the first store in Bentonville, Arkansas. That retailer is, of course, Amazon.

Retail 167

Retail Online Branding Analysis 167

PYMNTS

FEBRUARY 12, 2018

The slowing growth is off a big base — and the fast growth of online commerce is coming off a very small one, they say, so it will be a long time before in-store sales really tank. The average temperature in Boston in February is 37 degrees Fahrenheit, but on Saturday it was 52 degrees. What Innovation?

Big Data 135

Big Data Data Retail Marketing 135

PYMNTS

MARCH 11, 2016

After a bit of a bumpy start to the year, what has become a now multi-week debacle with the FBI over that phone and a solid month of share prices below $100, it has been a while since Apple has managed a whole week of headlines that were, more or less, positive and even hopeful about innovation in the offing.

Apple 100

Apple Houston Boston Mobile 100