PYMNTS

JUNE 5, 2018

When most people consider a “buy online, pick up in store” arrangement, they’ve already made the purchase when they arrive to collect their item. However, for SSENSE (pronounced essence), at its first retail location, the Canadian eCommerce brand turned physical retailer has opted for a slightly different flavor.

Branding 116

Branding Millennials Retail Online 116

Perficient

JULY 6, 2020

I went online to translate the text on my pill bottles to the words on my chart. And this doesn’t take into account booking the surgery in the first place, or scheduling the post-operative check-up. It took about 20 phone calls and some insider knowledge to book my surgery, and about a week of calls to schedule the post-op.

System 443

System Operations Groups Training 443

PYMNTS

FEBRUARY 25, 2016

Does this online brand have a chance at overtaking Victoria’s Secret? s Top 5,000 list in 2015 overall and took the number two ranking for top retail brands. But besides a wide selection and inclusive mindset, what’s the secret to the brand’s success? Experts are starting to say yes. price point.

Branding 100

Branding New York City Retail Online 100

PYMNTS

AUGUST 28, 2017

Alternative payment options stand to fuel acceptance as they alleviate customers’ fears surrounding credit cards and fraud, and domestic online marketplaces are beginning to take root. But Amazon won’t get to enjoy its status as the only major online marketplace in the region for long. There are, however, positive trends afoot.

Online 124

Online Regional Marketing Cards 124

PYMNTS

FEBRUARY 19, 2020

Reports from Seattle and California say the company is adding a new format and expanding beyond its Amazon Go and Whole Foods brands. Although Amazon hasn’t commented, the strategy seems to be aimed at getting Amazon aligned with a more mass market customer segment than its other retail brands. And the antagonist, per usual, is Amazon.

Los Angeles 155

Los Angeles Austin Community New Jersey 155

PYMNTS

SEPTEMBER 25, 2019

Groupon is teaming up with travel supplier and distributor connector DerbySoft to work with more hotels and grow instant booking. Booking is an important portion of the voucherless initiative of Groupon, the company said.

Las Vegas 109

Las Vegas New York City America New York 109

PYMNTS

AUGUST 22, 2018

The online marketplace has disrupted any number of verticals, changing the way we shop and spend, and where we grab must-have items — from books to rugs to lamps, and sometimes from across international borders. We operate the only truly global luxury digital marketplace at scale, seamlessly connecting brands, retailers and consumers.

Online 101

Online Retail Branding Data 101

PYMNTS

JULY 7, 2020

Online merchants should focus their internal resources on their core business applications, sticky.io As Huang noted, brands and merchants always want to remain in full control of their consumer-facing experiences, so developing these web workflows in-house is not a bad investment. “But

Resources 212

Resources System Branding Maine 212

PYMNTS

OCTOBER 5, 2020

small businesses that are official "partners" of the company will get $10 discounts while shopping on Prime Day, the online giant stated on Monday (Oct. As for how a sprawling global operation defines a "small business," Amazon wrote in Monday’s announcement: "We use Gartner’s definition of small business.

Taxes 176

Taxes Branding Operations Online 176

PYMNTS

JULY 31, 2017

Why should merchants be the only ones who get to leverage the speed, convenience and low-friction environment of the online marketplace? The big box retailer has been investing heavily in its online marketplace, and recently invited international vendors onto its platform. As it turns out, they aren’t. TakeLessons.

Online 113

Online Study Retail United States 113

PYMNTS

SEPTEMBER 19, 2018

is now live, featuring products in 15 different categories including books, consumer electronics, sports, outdoor, tools and more. Our mission at Amazon is to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, at great prices.

Tools 202

Tools Branding Online Retail 202

PYMNTS

MARCH 4, 2019

At the same time, however, these platforms are facilitating a more traditional sales need: They have to engage buyers and sellers as they operate in the digital world of connectivity. Faced with this up-and-coming generation, retailers and brands, as well as payment providers, are already preparing for the arrival of Gen Z as adult consumers.

Innovation 116

Innovation Branding Samsung Online 116

PYMNTS

AUGUST 20, 2018

That story is the subject of a terrific book written by economist Marc Levinson , “The Great A&P And The Struggle For Small Business In America”. There was one wholesaler for every 43 mom-and-pop operations. The brands that wanted access to the A&P shopper and were willing to play ball were rewarded.

Regulation 105

Regulation Online Innovation Google 105

Perficient

NOVEMBER 8, 2021

BB : In 1992, I discovered these online bulletin boards, where you could communicate with people all around the world. MM: So, you started at City National Bank, and was the bank online before you got there? How do you think it will change the way financial services organizations operate? MM: Favorite book? BB: 19 years.

Industry 539

Industry cryptocurrency New Mexico Los Angeles 539

PYMNTS

JANUARY 7, 2021

The new year is here, and the grocery business gets to finally close the book on a difficult and complicated 2020. Wholesale clubs and Trader Joe’s themselves have proven there is a huge market for brands that don’t check all of the boxes for a standard supermarket trip.

California 203

California CA Analytics Branding 203

PYMNTS

FEBRUARY 10, 2020

firms operating on an international scale — is about to get more heated. Last week in India, the government proposed a tax on eCommerce transactions that will likely increase operating costs for sellers large and small. That is up from roughly $50 billion at present, with an estimated 175 million individuals shopping online in 2020.

Taxes 175

Taxes Illinois Study Operations 175

PYMNTS

DECEMBER 3, 2019

As digital and mobile technology changes the automotive market, vehicle subscription and online marketplace businesses are also growing, and undergoing changes. Automotive sales are increasing going digital — and more consumers are buying more used products of all types online. Toyota’s Move. Proof of that comes from Ford.

Nashville 130

Nashville Tennessee Philadelphia Branding 130

PYMNTS

MARCH 25, 2019

Then, my thoughts immediately jumped to the opportunities this new tender type could create for online merchants. Jeff Bezos launched Amazon in 1995 as an online seller of books for one reason: Everyone bought them. Food fits that category, too, but comes with a much heavier lift as just an online player. Guess what?

Payments 198

Payments Innovation Branding Operations 198

PYMNTS

FEBRUARY 13, 2020

“2019 was another record year for WEX , capped off by an impressive fourth quarter driven by double-digit, top-line growth and strong operating leverage,” said Melissa Smith, WEX’s chair and CEO. Millennials will book directly at a rate of 63 percent. Both helped create Q4 and full-year increases.

Millennials 150

Millennials Examples Cards Groups 150

PYMNTS

MARCH 30, 2020

Online sales will likely come increasingly to the fore but they can only make up a limited amount of the lost business,” said Howard Archer, chief economist advisor to consultancy EY ITEM Club. Economists at Morgan Stanley predicted the economy would shrink by 10 percent in June. And even if this estimate is true, research shows U.K.

Retail 141

Retail Survey Branding Online 141

PYMNTS

JANUARY 28, 2021

Beyond the fact that many institutions are decades — or even centuries — old, with long-lasting customer relationships and brand awareness, traditional financial institutions also hold key data on their business customers that is vital to their underwriting and decision making. Embedded Finance Shifts The Competition.

Lending 164

Lending Fintech Operations Software 164

PYMNTS

APRIL 3, 2018

Nutrition app MyFitnessPal, owned and operated by Under Armour , discovered a data breach last week which impacted 150 million users. Online travel booking site Orbitz — owned by Expedia — announced last week that its legacy site, Amextravel.com, had been compromised. Some experts are saying the breach was ongoing for a year.

Branding 120

Branding Data Retail Security 120

PYMNTS

JANUARY 22, 2019

We all remember cramming — all that coffee and/or soda, all those books, notes and ink stains. Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Heck, yeah!”. Digital Progress. The progress is easy to see.

How To 144

How To Fraud Online Mobile 144

PYMNTS

MAY 1, 2019

As the second decade of the 21 st century is drawing to a close, it is almost unimaginable that booking a flight or finding the right hotel room would present as a challenge. They effectively created ways in which they booked tickets that effectively captured the consumer experience,” he said. Moreover, travel is full of risk.

How To 172

How To Trends Payments Branding 172

PYMNTS

JUNE 29, 2020

Wirecard, focused on online payments, in recent years created Boon, a mobile app payment system tied to Europe, and offered WeChat Pay to European merchants as recently as this year. Rapidly ascending stock prices belie optimism that the horizon (and profits) remain clear for companies. Both firms promised to transform their industries.

New York 178

New York Comparison Fraud Cards 178

PYMNTS

MAY 31, 2019

The company saw the need for the best of both worlds and, to tackle this challenge, it is “evolving into a 21st-century tech-enabled hospitality brand,” DePinto told PYMNTS in an interview. When it comes to booking the units, the company takes a multichannel approach. “We We meet the guest where they’re most comfortable,” DePinto said.

Technology 159

Technology San Diego Milwaukee Indianapolis 159

PYMNTS

AUGUST 14, 2017

There seems to be an awful lot of piling on these days on the big online platforms. Media companies, in the meantime, shoveled tens of millions into Snap in the hopes of selling to a generation whose brand loyalty is about as fleeting as Zsa Zsa Gabor’s affection for each of her nine husbands. Then there’s Amazon. Nothing is forever.

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

OCTOBER 14, 2019

When Amazon launched in 1995, it looked to most as a one-trick eTailer that sold books online. A quarter-century later, that online bookstore has profoundly changed the retail landscape and every player operating within it. The trouble with existential threats is they very rarely show up and announce themselves.

Google 154

Google Branding Operations Retail 154

PYMNTS

MAY 8, 2017

Disintermediating traditional retailers — and forcing brands to decide how to become part of Amazon’s ecosystem or risk losing sales. The store and the brands come to her via a medium she likes and uses and from a brand that she trusts and increasingly uses to buy the things that she used to trek to a store to buy — 24/7/365.

Retail 124

Retail Branding Online Tools 124

PYMNTS

NOVEMBER 18, 2019

Online retailer Jumia Technologies — known as “the Amazon of Africa” — announced that it would no longer provide its eCommerce platform activities in Cameroon, which has been embroiled in a two-year separatist uprising. The company has seen its shares fall from its Wall Street debut price of $14.50

Regional 101

Regional Study Online Retail 101

PYMNTS

OCTOBER 4, 2019

Online retailers are expanding their brick-and-mortar footprints – and using feedback from eCommerce customers to inform the selections in their new stores. There are also digital price tags for every item, and Prime members can pay the discounted online price for their selections at the store. Bass & Co.

Retail 109

Retail San Francisco United States Boston 109

PYMNTS

AUGUST 6, 2018

LevelUp is front and center on the Chase site as its partner for online ordering using Chase Pay and Chase Commerce Solutions (aka Chase Paymentech). That model — aggregating menus from local restaurants in one place and enabling easy online ordering from that online platform — remained Grubhub’s mainstay over the next decade.

Online 125

Online Branding Mobile Millennials 125

PYMNTS

OCTOBER 23, 2018

And if the customer isn’t happy, Ghermezian, the brands trying to reach them aren’t going to be all that happy either — since the point is to delight the customer into converting. We built Fourpost to completely re-architect the process in what has been a stale industry between landlords and brands for hundreds of years.”

Retail 166

Retail Minnesota America Branding 166

PYMNTS

FEBRUARY 19, 2018

Iconic French fashion house Chanel has inked a strategic partnership deal with online designer marketplace Farfetch that will focus on deploying the latter’s operating system within the confines of Chanel’s physical boutiques, according to industry news source Business of Fashion. Fashion cannot be digitized like music.

Customer Experience 122

Customer Experience Online Strategy Retail 122

PYMNTS

JULY 17, 2019

Small- and medium-sized (SMBs) service providers are used to conducting business face-to-face instead of via online or mobile channels. Health and beauty firms face many hurdles, including high costs, waning brand awareness and the struggle to find skilled talent. But if I call him, he’s right there, extremely responsive,” she said.

Innovation 147

Innovation Retail Online Tools 147

PYMNTS

MARCH 13, 2019

Jumia currently operates in 14 African countries, including Ghana, Kenya, Ivory Coast, Morocco and Egypt. Some of its brands include online takeout service Jumia Food, Jumia Flights for travel bookings and classified services Jumia Deals.

US 129

US New York Leadership Analytics 129

PYMNTS

AUGUST 14, 2018

The eCommerce operator plans to print a holiday catalog , reportedly for distribution at Whole Foods and via mail. Online retail accounted for 53.7 And home furnishings (online retailer) Wayfair.com started mailing full-line catalogs only last year.”. If Amazon’s doing it, the trend must be real, right? Paper Declines.

Retail 102

Retail social media Conference Groups 102