PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

JULY 17, 2019

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. They might not feel like it’s something that relates to them,” she noted. Calls vs. Emails.

Innovation 147

Innovation Retail Online Tools 147

PYMNTS

FEBRUARY 11, 2019

But since it’s the data point that most use to define the online/physical retail sales split, let’s use it to project, based on historical trends what the world looks line in twenty years. And in certain categories, such as books, auto parts and electronics, Amazon’s share of spend is decimating that of retail stores.

Online 197

Online Retail Mobile Branding 197

PYMNTS

JANUARY 21, 2020

Once categories like auto sales, gasoline and restaurants are stripped from the total retail sales numbers and retail segments, like books and toys and sporting goods, are examined, those numbers begin to look very different. The latter is innovative; the former is, well, just a tweak. Testing Innovation .

Retail 168

Retail Innovation Data New York 168

PYMNTS

MARCH 4, 2019

Faced with this up-and-coming generation, retailers and brands, as well as payment providers, are already preparing for the arrival of Gen Z as adult consumers. And it was also found that digital devices from the likes of Samsung as well as Apple are forecast to be popular with this demographic along with food and beverage brands.

Innovation 116

Innovation Branding Samsung Online 116

PYMNTS

JUNE 19, 2019

million in fresh funding, capital that will go toward “a B2B offering (that allows) individual travel agents at large online travel management companies and tour operators to offer a ‘seamless travel experience’ to their end customers, making the booking experience simpler, faster and cheaper.”.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

AUGUST 14, 2017

There seems to be an awful lot of piling on these days on the big online platforms. Media companies, in the meantime, shoveled tens of millions into Snap in the hopes of selling to a generation whose brand loyalty is about as fleeting as Zsa Zsa Gabor’s affection for each of her nine husbands. Then there’s Amazon.

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

JUNE 20, 2019

In this case of retail innovation, that comes down to a former Snap executive taking on Amazon with the launch of a new eCommerce platform. According to a report from CNBC , “in many ways, Verishop aims to be a high-end and online version of a department store.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

JUNE 5, 2018

When most people consider a “buy online, pick up in store” arrangement, they’ve already made the purchase when they arrive to collect their item. However, for SSENSE (pronounced essence), at its first retail location, the Canadian eCommerce brand turned physical retailer has opted for a slightly different flavor.

Branding 116

Branding Millennials Retail Online 116

PYMNTS

NOVEMBER 27, 2020

In a recent conversation with Karen Webster, Bhanusali — who’s also founder of the AIRE SkinStore platform for dermatologists and their patients — noted that cosmetic appointments in his New York City office are already booked out through January. Bhanusali is both known for his medical expertise as well as his work as a technologist.

Online 210

Online New York City Idaho New York 210

PYMNTS

JANUARY 13, 2020

Such payment tools are table stakes for younger consumers accustomed to using connected devices, but they tend to gravitate toward services that provide the same convenience and ease when booking accommodations. Hotels and travel firms must first understand what drives millennials’ interest and brand loyalties.

Millennials 154

Millennials Branding Mobile Data 154

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. And retailers are offering innovative subscriptions for all sorts of products.

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

JANUARY 21, 2020

(ARC), which says it “provides channel-agnostic tools and insights to help the global travel community connect, grow and thrive,” had taken a majority stake in nuTravel, described as a “leading developer of applications that provide airlines with online retailing solutions with enhanced features to support travel agency services.”.

Innovation 101

Innovation Millennials Trends Examples 101

PYMNTS

JANUARY 2, 2019

The company received $500 million in funding from Booking Holdings, with a plan to expand globally. Booking, which used to be called Priceline, teamed up with the company to enable Didi customers to book hotels through Booking.com and its sister site, Agoda.

Lending 183

Lending Leadership Apple America 183

PYMNTS

JULY 22, 2019

Had I been in town, I might have used Google to find a store near me in Boston that carried the brand I wanted so I could try before I bought. Little known fact: Leach writes in his book that Georgia O’Keefe made a tidy sum in 1927 by painting posters that graced department store walls and windows.

Innovation 170

Innovation US Maine Google 170

PYMNTS

AUGUST 22, 2018

The online marketplace has disrupted any number of verticals, changing the way we shop and spend, and where we grab must-have items — from books to rugs to lamps, and sometimes from across international borders. We operate the only truly global luxury digital marketplace at scale, seamlessly connecting brands, retailers and consumers.

Online 101

Online Retail Branding Data 101

PYMNTS

AUGUST 20, 2018

That story is the subject of a terrific book written by economist Marc Levinson , “The Great A&P And The Struggle For Small Business In America”. But here’s the rub: The guilty verdict was made on the basis of A&P’s use of supply chain innovations to lower prices to consumers. Lower prices. By 2015, it had closed its doors.

Regulation 105

Regulation Online Innovation Google 105

PYMNTS

FEBRUARY 24, 2020

One of the most important innovations in history is the pendulum clock, which was invented in 1636 by Christiaan Huygens , a Dutch scientist and founder of the field of mathematical physics. Enabling people to use their scarce time more efficiently has been at the core of many disruptive innovations throughout history.

Innovation 209

Innovation Study Mobile Online 209

PYMNTS

JANUARY 7, 2019

In the world of retail innovations, merchants are looking to reach shoppers by interacting with them through multiple touchpoints. Old Navy’s move came as the PYMNTS Retail Innovation Readiness Index found that a large share of modern shoppers tap into multiple channels to peruse, choose and pay for their selections.

New York City 140

New York City Online Retail Branding 140

PYMNTS

AUGUST 6, 2020

The country was home to one of the world’s first mobile commerce innovations with the DotCoMo mobile wallet all the way back in 2004. That’s allowed small merchants to start accepting things like different card brands and new digital options like mobile wallets. “It

Capital 214

Capital Payments Mobile Trends 214

PYMNTS

JULY 10, 2019

“Counterfeiting is an industry-wide concern — both online and offline. We find the most effective solutions to prevent counterfeit are based on partnerships that combine Amazon’s technology innovation with the sophisticated knowledge and capabilities of brands,” said Dharmesh Mehta, vice president, Amazon Customer Trust and Partner Support.

Tools 128

Tools Marketing Branding United States 128

PYMNTS

MARCH 25, 2019

The topic of conversation was the inevitable consolidation of the payments sector, as scale becomes critical to optimizing the payments experience and innovating new payments flows. Then, my thoughts immediately jumped to the opportunities this new tender type could create for online merchants. Guess what? Because Everyone Has to Eat.

Payments 198

Payments Innovation Branding Operations 198

PYMNTS

AUGUST 16, 2018

It’s a wrong idea, Bailey told PYMNTS in an interview, one that is putting the brakes on a lot of retail innovation — as stores that are well-suited for short-term physical engagements push away from innovating in the real world, for fear of being trapped in a long-term lease. A New, Enhanced Experience Via Additions.

Retail 101

Retail Branding Innovation Online 101

PYMNTS

FEBRUARY 24, 2020

But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. According to a recent report from Forrester and Adobe , brands defined as “experience-driven” grow at a clip of 19 percent per year, compared to 13 percent for others.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

NOVEMBER 12, 2018

Online marketplace eBay is getting into the home installation market in a bigger way, announcing news on Monday (November 12) of new partnerships with Handy , Porch and InstallerNet. The option to book the installation service can be found at checkout. The eCommerce retailer plans to expand the offering in the future. “We

Retail 128

Retail Online Branding Marketing 128

PYMNTS

JANUARY 22, 2019

We all remember cramming — all that coffee and/or soda, all those books, notes and ink stains. As PYMNTS research has shown, innovation is indeed spreading in the QSR world, even though there are significant gaps about what QSR managers and customers prefer when it comes to newer payment methods. Digital Progress.

How To 144

How To Fraud Online Mobile 144

PYMNTS

NOVEMBER 9, 2020

Neither does cheering on their favorite sports teams in a crowded stadium or booking that long-awaited vacation with family to a faraway destination. Online sales boomed while physical store sales slumped for many, even after stores reopened and were staffed to receive customers. Nearly eight in ten U.S.

Retail 295

Retail Online Branding Data 295

PYMNTS

JANUARY 15, 2018

It explains why many fitness trackers, gym memberships, home exercise equipment, or books or apps on physical and financial self-improvement bought at the start of the year begin to collect dust right around Valentine’s Day – just in time for a big romantic dinner. And, they haven’t seen enough of a reward to commit to continuing.

Innovation 109

Innovation Payments Google Training 109

PYMNTS

JANUARY 31, 2020

That’s especially true of the travel industry, where a “mobile-first” mentality and the emergence of online marketplaces has increasingly brought an omnichannel experience to researching, booking and paying for trips. Find the experts, and leverage all you can in terms of their technology, innovation and reach,” he recommended.

Payments 110

Payments Big Data Strategy Examples 110

PYMNTS

FEBRUARY 3, 2020

percent of online sales came from social channels. Brand advertisers, it says, need to justify social media ROI. As these companies and their brands have already forged an emotional bond with their customers, they are hard at work at finding ways to expand this engagement using the most effective tool: social media.

social media 144

social media Branding Survey Strategy 144

PYMNTS

JUNE 23, 2020

But in addition to great deals on apparel and handbags, what you will find online is a lot of questions about not The Big Style Sale week, but about Amazon Prime Day. I can’t speculate on that,” said an Amazon spokesperson, “but we’re always innovating and looking to create new experiences on behalf of customers.”. “It

Branding 160

Branding Video Customer Experience Google 160

PYMNTS

JANUARY 5, 2017

Online retail giant Amazon continues on its path to being a purveyor of everything. Breaking out into activewear could stir up greater competition with big name brands like Nike, Adidas, Under Armour, Fabletics and Lululemon. If anything, retailers in Amazon’s private-label path should just expect a bit of extra competition.

Seattle 100

Seattle Branding Retail Online 100

PYMNTS

AUGUST 10, 2016

What we do know, however, is that efficiency-driving innovation will have its place, come whatever market environment,” Joshua Kempf, cofounder and CEO of online B2B industrial products distributor Gaveteiro.com.br , explained in his TechCrunch piece.

Innovation 100

Innovation Apple social media America 100

PYMNTS

MAY 1, 2019

As the second decade of the 21 st century is drawing to a close, it is almost unimaginable that booking a flight or finding the right hotel room would present as a challenge. They effectively created ways in which they booked tickets that effectively captured the consumer experience,” he said. Moreover, travel is full of risk.

How To 172

How To Trends Payments Branding 172

PYMNTS

JANUARY 14, 2019

That’s because they’ve trained consumers over the last half decade that walking into a store isn’t as nearly as satisfying or productive an experience as shopping online—and not necessarily from those same traditional players. Amazon sold one, and only one, product: books. population was online. The Danger in the Data .

Retail 198

Retail Online Mobile Data 198

PYMNTS

AUGUST 3, 2017

Today, few travelers would go to an agent to book a flight – they’d just do it themselves online. Buying a cheap secondhand car may seem like a smart compromise between having no wheels and buying a fancy, brand-new vehicle. Ordering dinner wasn’t like ordering a book. Plus, it saves on labor costs.

Online 104

Online Branding Texas Google 104

PYMNTS

MAY 8, 2017

Karl’s (the first) innovation put a spring on the handle of a folding single-blade knife that was the standard Swiss Army issue in the mid-1880s. That innovation made it possible for more tools to be added because they could be accessed from both sides of the handle without adding more bulk to the knife itself.

Retail 124

Retail Branding Online Tools 124