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A new digital bank needs a new customer service experience

Insights on Business

Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand.

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FinovateFall 2018 Live Blog – Day 2

William Mills

While this is true everywhere, this is a particular challenge in a market like India. MuniRisk solves information fragmentation for municipal market participants. MuniRisk solves information fragmentation for municipal market participants. The municipal bond market has always been pretty low on the radar for most firms.

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FinovateFall 2017 Live Blog – Day 2

William Mills

William Mills Agency will be live blogging at FinovateFall 2017. Digital banking solutions for community banks and credit unions. A turnkey solution incorporating CRM, invoicing and payments into a simple solution for the business delivered through the bank’s digital banking solution.

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Plaid Launches In UK Amid Europe Expansion

PYMNTS

Plaid, the FinTech that enables apps to access consumers’ financial information, announced it is entering the European market, starting with the U.K. In a blog post , Plaid said it chose the U.K. as its first foray in Europe because it has a thriving FinTech market and is among the fastest-growing sectors.

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Finovate Fall 2016 Live Blog – Day 2

William Mills

William Mills Agency will be live blogging at Finovate Fall 2016. Listening to banks and realized that they don’t have sentiments of their customers to create insights and they were not looking forward. Built a solution called Customer Insight for banking. Targeted at Marketing, execs, lines of business owners, etc.

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Finovate Fall 2016 Live Blog – Day 1

William Mills

William Mills Agency will be live blogging at Finovate Fall 2016. Visualizing data for trends and market projection, visualize data in different ways. Marketing is headed by Stephanie Barrueto and Product Engineering by Linda Yang. Who is the target market? How can you preserve the digital user experience?

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My last twelve months

Lars Markull

But, as I have described painfully in a previous blog post, I broke up with the co-founder and idea before it got really serious. It started with small projects around Open Banking but quickly increased to supplier selection and integration, early product development, go-to-market strategy and strategic partnerships.

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