CFPB Monitor

SEPTEMBER 6, 2022

I am pleased to share with our blog readers that Kristen Larson, an attorney with almost two decades of in-house experience advising midsized and large national banks on financial services matters, has joined Ballard Spahr’s Consumer Financial Services Group. She will be a regular contributor to our blog.

Groups 78

Groups Minneapolis National Lending 78

FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Read my post: 11 Commandments of Digital Banking: The Customer Journey.

Digital Banking 52

Digital Banking System Data Customer Experience 52

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. FICO Admin. Tue, 07/02/2019 - 02:45. by Sarah Rutherford.

Survey 52

Survey Fraud Digital Banking social media 52

FICO

FEBRUARY 2, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Banks must find ways to be personable in these impersonal channels.

Customer Experience 52

Customer Experience Digital Banking Video eBook 52

Abrigo

FEBRUARY 8, 2024

Takeaway 2 Client fraud education at financial institutions should include takeaways that explain how to protect themselves from phishing and tips for staying secure online. Takeaway 3 Numerous resources can help banks and credit unions offer training on fraud to help customers or members recognize scams and avoid theft.

Fraud 195

Fraud Resources social media Software 195

William Mills

SEPTEMBER 12, 2017

William Mills Agency will be live blogging at FinovateFall 2017. Digital banking solutions for community banks and credit unions. A turnkey solution incorporating CRM, invoicing and payments into a simple solution for the business delivered through the bank’s digital banking solution.

Samsung 69

Samsung Mobile User Experience Google 69

FICO

MARCH 1, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes. Digital lift-and-shift is not a strategy! How FICO Can Help You Advance Your Digital Banking. Respect the data.

Digital Banking 52

Digital Banking Data Customer Experience eBook 52

Abrigo

MARCH 15, 2022

Recent research shows that even consumers banking exclusively with banks that have a physical, local location have digital banks on the radar, and they make up 62% of U.S. banking consumers. Three-quarters of these “traditionalist” consumers say they are aware of digital banks.

Online 195

Online Lending Survey Digital Banking 195

PopularBank

SEPTEMBER 23, 2020

Joseph Culotta Brings More Than 18 Years of Leadership and Wealth Management Expertise to Popular Bank. NEW YORK, NY – September 15, 2020 – Popular Bank , a subsidiary of Popular, Inc. We are thrilled to welcome Joe to our Wealth Management leadership team to head our Popular Investments business,” said Ford. “We

Management 52

Management Leadership New York New Jersey 52

ZootBlog

FEBRUARY 6, 2019

Note: A version of this blog post originally appeared in the Center for Financial Inclusion blog. The post Good Intentions, Bad Security – Finding Footing in Fintech appeared first on Zoot Solutions. But until last year, I spent very little time thinking about financial inclusion. When we launched […].

Security 67

Security Fintech Strategy Industry 67

Gonzobanker

APRIL 8, 2020

In a recent poll, Cornerstone Advisors learned that most bank and credit union executives are not confident they are creating the kind of knowledgeable and actionable content today’s self-directed, mobile-first buyers demand. Content management – The content management system is the execution epicenter of a solid content strategy.

Leadership 170

Leadership Analytics System Digital Banking 170

PYMNTS

DECEMBER 9, 2019

London’s digital bank startup Starling Bank has loaned just 1 percent of the amount it pledged to small and medium-sized businesses (SMB), BM Magazine reported on Monday (Dec. Founded in 2014 by former Allied Irish Banks COO Anne Boden, Starling Bank committed to execute almost £1 billion ($1.3

Tools 132

Tools Lending Resources Digital Banking 132

FICO

MAY 8, 2020

Those organizations that offer fast, seamless experiences and secure on-boarding might hope to win market share – but even if financial institutions are prepared to make the switch to digital account opening are their customers ready to get onboard? Not Meeting Digital Banking Needs - Could Lead to Loss of New Business.

Customer Experience 52

Customer Experience Digital Banking Study Fraud 52

PYMNTS

JANUARY 15, 2021

In total, investors placed nearly $600 million for firms in the B2B payments, T&E, financial management and other B2B spaces. Despite a slowdown in corporate travel, expense management and travel booking technology provider SalesTrip still managed to impress investors, which pumped $1.4 Malaysia's microLEAP has secured $3.3

Capital 167

Capital Fintech Operations Technology 167

FICO

JANUARY 4, 2023

Despite Rapid Adoption of Digital Channels, Customer Trust Lags. FICO global survey finds customers want better fraud protection and more security from their digital banking channels. Digital Considered Less Secure. chevron_left Blog Home. Top 5 Surprises from FICO’s Fraud and Digital Banking Survey.

Fraud 52

Fraud Survey Security Digital Banking 52

Accenture

OCTOBER 3, 2019

In leading our Banking practice in the UK and Ireland, I’ve become well acquainted with the risks that keep bank CEOs awake at night. One of the biggest of these is cybersecurity—which is why I’ve decided to make it the focus of this latest blog. In a world where technology change is non-stop, security must be forefront of mind.

Security 150

Security Technology Leadership Data 150

FICO

MAY 19, 2020

So, I thought I would outline my top 5 fraud manager considerations during COVID-19. Here are some of my thoughts on the matter: 1) Top 5 Fraud Manager Considerations During COVID-19: We owe our customers protection during these unusual times. Criminals also run their own businesses, and fear is an opportunity to exploit. Card Fraud.

Fraud 52

Fraud Management Handbook Cards 52

FICO

SEPTEMBER 25, 2020

Trust goes both ways – particularly when it comes to customer identity management, and especially in the banking sector. The biggest divergence between banks and their customers comes with identity proofing. Some, if not most banks are not providing customers with the experiences they expect and it is having consequences.

Meeting 52

Meeting Management Survey Mobile 52

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

DECEMBER 16, 2018

That marketing material was removed from the page over the weekend, as were tweets promoting it at the launch — the FinTech is now calling the offering a cash management service, reported Bloomberg. Robinhood’s new products aren’t insured by the FDIC but do have the protection of the Securities Investor Protection Corp.

FDIC 191

FDIC Fintech Regulation Report 191

William Mills

SEPTEMBER 9, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. Listening to banks and realized that they don’t have sentiments of their customers to create insights and they were not looking forward. Built a solution called Customer Insight for banking. Bank secured social funding.”

social media 40

social media ATM Mobile Customer Experience 40

William Mills

SEPTEMBER 7, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Check back for new updates throughout the day. William Mills and K.T.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

JUNE 9, 2020

Well over half are “somewhat” or “slightly” likely to choose based on digital. Digital transformation is no longer an aspirational idea for blog posts. While people’s fears of catching COVID-19 have lessened some, the contagion has habituated tens of millions to a digital way of life that, in many ways, is just plain easier.

Security 131

Security Data Study Survey 131

FICO

SEPTEMBER 25, 2020

Trust goes both ways – particularly when it comes to customer identity management, and especially in the banking sector. The biggest divergence between banks and their customers comes with identity proofing. Some, if not most banks are not providing customers with the experiences they expect and it is having consequences.

Meeting 40

Meeting Management Survey Mobile 40

PYMNTS

SEPTEMBER 16, 2020

Cross-border payments technology company Payoneer debuted its Payoneer for Banks program last week, an initiative that provides financial institutions (FIs) and other service providers with infrastructure to send and receive global payments. Eedenbul Secures PSD2 License. Countingup Teams Up On SMB Solutions.

Taxes 141

Taxes Fintech Payments Security 141

Chris Skinner

JULY 27, 2017

Department of Justice wanted Deutsche Bank to pay $14 billion to settle a probe into its sale of toxic mortgage-­backed securities, the lender suffered its worst haemorrhage of liquidity since the crash.

System 284

System Taxes Analysis Case Study 284

Cisco

MARCH 26, 2021

The imperative to connect in the most secure, flexible, and productive ways possible – from anywhere, at any time — is more critical than ever. Customers are also needing to drive operational efficiencies in their security approach. The World Isn’t Getting Any Simpler, So How Can We Get More Effective At Staying Secure?

Customer Experience 71

Customer Experience Retail Operations Security 71

Abrigo

JUNE 30, 2020

The coronavirus and work-from-home mandates have brought new challenges to an already stressful job held by banking professionals – whether they are BSA/AML professionals, lenders handling Paycheck Protection Program loans, or asset/liability managers. That required a range of adjustments to address safety and security risks.

Meeting 195

Meeting Training Conference Software 195

Ublocal

FEBRUARY 7, 2024

Through our UB2Go digital banking platform , we’re introducing an easy-to-use digital investment app. To kick things off, we’re sharing a series of blog posts to help you understand why investing is so important. And remember, with Union Bank, you have a trusted partner on this journey.

New Hampshire 98

New Hampshire Vermont Strategy Marketing 98

FICO

FEBRUARY 5, 2018

And what should fraud leaders be doing to manage fraud risk in a digitally connected world? To answer those questions, we spoke with a man with 25 years of experience in fraud management, Bob Shiflet. Before joining FICO, Bob served as the Global Head of Fraud at both Citibank and Bank of America.

Fraud 60

Fraud Management Analytics Strategy 60

PYMNTS

MARCH 2, 2020

As fraudsters become consistently more sophisticated in their attacks, CUSOs can provide credit unions with a comprehensive set of advanced fraud management tools to deliver proactive insights into fraud activity trends that inform strategies and strengthen defenses against new threats,” Stafford told PYMNTS.

California 130

California Fraud Pennsylvania Community 130

Insights on Business

NOVEMBER 1, 2017

Digital transformation is one of the biggest shifts in core banking fundamentals in the past few years – and for more reasons than you might realize. Before digitization, banking was done solely in the local branch. Note: this blog was originally published [link] ”.

Data 117

Data Software Analytics Security 117

Celent Banking

JULY 6, 2016

I have so many to manage, I use Trend Micro’s Password Manager to ease the pain. Dan Latimore blogged about the rapid increase in the number of US financial institutions employing biometrics within their mobile apps here. Banks shouldn’t stop there, however. ” Passwords do suck.

Branch Design 113

Branch Design Survey New York ATM 113

PYMNTS

APRIL 30, 2018

Digital banks. trillion; on security-related hardware, software and services at 10 percent a year from a 2018 base of $91.4 IBM’s management team described its blockchain developer toolkit as another way to make it easier for innovators to “stand up” blockchain networks. Blockchain. Marketplace lending. Blockchain.

Fintech 183

Fintech blockchain Lending Digital Banking 183

FICO

JUNE 15, 2023

Home Blog Feed test To Stop Scams, It’s Time to Add Sensible Friction to Easy Money The convenience and speed of real-time payments makes it easy for fraudsters to scam individuals. It turns out there are hundreds of legitimate new digital banks entering markets worldwide; 10 new digital banks launched in the US in 2022 alone.

Fraud 52

Fraud South Carolina Survey Management 52

Accenture

SEPTEMBER 22, 2019

They also deliver innovative, easy-to-use apps that help users with things like managing their daily budget or travelling abroad. Traditional banks have responded by innovating and creating their own digital banking brands—witness the launches of RBS’s Bó and HSBC’s Connecting Money app. What the future holds.

Innovation 150

Innovation Metro Apple Marketing 150

PYMNTS

SEPTEMBER 27, 2019

This week, two massive deals landed with B2B payments innovators at Fundbox and Tipalti, but they were far from the only players to have secured new funding. The firm operates a platform to automate tax and financial management processes for gig workers, sole traders and contractors. said this week.

Payments 149

Payments Capital Taxes Lending 149