CFPB Monitor

SEPTEMBER 6, 2022

I am pleased to share with our blog readers that Kristen Larson, an attorney with almost two decades of in-house experience advising midsized and large national banks on financial services matters, has joined Ballard Spahr’s Consumer Financial Services Group. She will be a regular contributor to our blog.

Groups 78

Groups Minneapolis National Lending 78

Chris Skinner

APRIL 4, 2018

I was super impressed by an article written by FinTech friend Bradley Leimer for International Banker the other day, and asked if I could share on the blog. Bradley kindly said yes, so here you are. Enjoy the read!

Fintech 394

Fintech Management Digital Banking Innovation 394

William Mills

SEPTEMBER 12, 2017

William Mills Agency will be live blogging at FinovateFall 2017. Digital banking solutions for community banks and credit unions. A turnkey solution incorporating CRM, invoicing and payments into a simple solution for the business delivered through the bank’s digital banking solution.

Samsung 69

Samsung Mobile User Experience Google 69

PYMNTS

NOVEMBER 17, 2020

With a focus on its corporate customers, Progress Bank , which operates in Alabama and Florida has tapped data and financial management technology company Sensibill to integrate its digital receipt management capabilities. Nucleus Software Debuts Supply Chain Tech For Banks.

Fintech 247

Fintech Alabama Lending Software 247

Chris Skinner

JULY 23, 2017

This week’s main blog headlines are … Why FinTech start-ups think they can beat the banks There’s an old joke about the guy who’s lost driving in the countryside who stops to ask a pedestrian how to get to the city. You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint.

Boston 171

Boston Bitcoin Innovation Conference 171

PYMNTS

SEPTEMBER 29, 2020

Credit unions of various sizes were eager to roll out credit card innovation plans before the COVID-19 pandemic’s onset. These expectations also drove CU executives’ innovation agendas, with 91 percent voicing serious interest in developing card product innovations. Credit Innovation Planning Reset .

San Diego 141

San Diego Innovation Cards California 141

Chris Skinner

AUGUST 8, 2017

The pitch focused upon how the CFO would be managing risk, incorporating different technologies, managing M&A, dealing with globalisation and so on and so forth. I couldn’t … The post Your CFO is an algorithm appeared first on Chris Skinner's blog.

Groups 289

Groups Management Technology Digital Banking 289

Chris Skinner

APRIL 30, 2018

Here are my headlines: 76% of millennials are looking for new forms of banking 40% of people in their twenties have downloaded a money management app 80% of millennials … The post The future of money (research report) appeared first on Chris Skinner's blog.

Report 280

Report Millennials Management Digital Banking 280

Chris Skinner

JUNE 13, 2017

I hosted a banking dinner the other night, where we were talking about the FinTech scene in this particularly vibrant and innovative country. It was under the Chatham House Rule, so I can’t say too much about who and where this dinner was, but it did amuse me half way through when we were talking about banks trying to be innovative.

Innovation 226

Innovation Management Fintech Operations 226

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

FICO

APRIL 24, 2023

Trust Bank is setting a precedent for financial services by onboarding an individual and delivering a credit card to them digitally on their phone within four minutes, creating a seamless digital onboarding process for new customers. Applicable regulations on lending are also implemented via this solution. “We

Risk Management 52

Risk Management Digital Banking Customer Experience Management 52

Chris Skinner

JULY 3, 2017

These changes have empowered customers in the way they choose to manage their finances. Greater choice in communication is also creating new, easier and faster interactions between customers and their banks. These innovations are helping us to manage our finances more easily.

Mobile 286

Mobile Cards Video Management 286

Ublocal

FEBRUARY 7, 2024

Through our UB2Go digital banking platform , we’re introducing an easy-to-use digital investment app. To kick things off, we’re sharing a series of blog posts to help you understand why investing is so important. And remember, with Union Bank, you have a trusted partner on this journey.

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New Hampshire Vermont Strategy Marketing 98

Fintech Labs Insights

APRIL 12, 2024

Long before fintech was a thing (1995), I launched the first, and by most measures the biggest, newsletter during the first two decades of online/digital banking. It was called Online Banking Report and was read by a sizable portion of major industry players. Note: These are the rankings from 10 years ago.

Innovation 15

Innovation Fintech Online Mobile 15

Banking 2020

MAY 12, 2015

A blog like this may not seem like the forum to talk about undertaking an Olympic triathlon, but it actually makes perfect sense. Specifically, it taught me about customer empathy and experimentation as two good tools to use in innovation. It builds on innovation and engages the member more effectively. But it worked.

Innovation 40

Innovation Digital Banking Survey Exercises 40

Accenture

FEBRUARY 22, 2017

Following on from my previous blog introducing the new year in the Fintech Innovation programme, I wanted to turn the focus onto the emergence of RegTech—technologies that address the challenge and cost of regulatory compliance. Both are alumni of our FinTech Innovation Lab. appeared first on Accenture Banking Blog.

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Compliance Regulation Innovation Fintech 150

Accenture

FEBRUARY 22, 2017

Following on from my previous blog introducing the new year in the Fintech Innovation programme, I wanted to turn the focus onto the emergence of RegTech—technologies that address the challenge and cost of regulatory compliance. Both are alumni of our FinTech Innovation Lab. appeared first on Accenture Banking Blog.

Compliance 150

Compliance Regulation Innovation Fintech 150

FICO

JULY 7, 2022

The awards, presented by Credit Strategy, are sometimes described as the “Oscars of the credit industry” for EMEA, recognizing innovation and performance. The awards, presented by Credit Strategy, are sometimes described as the “Oscars of the credit industry” for EMEA, recognizing innovation and performance. chevron_left Blog Home.

Analytics 52

Analytics Technology Data Strategy 52

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Digital banks. Blockchain. Blockchain.

Fintech 183

Fintech blockchain Lending Digital Banking 183

Chris Skinner

FEBRUARY 21, 2017

After studying law at Oxford, he went back to business and is now Co-Founder and CEO of digital bank Monzo. I did GoCardless because it got me out of being a management consultant, initially. You know, … The post An interview with Tom Blomfield, co-founder of Monzo appeared first on Chris Skinner's blog.

Study 283

Study Training Fintech Digital Banking 283

Accenture

SEPTEMBER 22, 2019

But there’s another reason why the neo-challengers are so front-of-mind: They’re industry leaders in cultivating technology innovation and optimising customer service and experience. They also deliver innovative, easy-to-use apps that help users with things like managing their daily budget or travelling abroad. Customer growth.

Innovation 150

Innovation Metro Apple Marketing 150

William Mills

SEPTEMBER 9, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. Auto-financing is ripe for innovation. Listening to banks and realized that they don’t have sentiments of their customers to create insights and they were not looking forward. Built a solution called Customer Insight for banking.

social media 40

social media ATM Mobile Customer Experience 40

Celent Banking

DECEMBER 1, 2014

We’ve been interested in [personal financial management], but adoption is very low.”. – Rizwan Khalfan, SVP and Chief Digital Officer, TD Bank Group. The Canadian banking scene is super conservative, so this is no doubt an interesting move. RBC and Bionym ), but not much as it relates to classic banking.

User Experience 173

User Experience Mobile Innovation United States 173

William Mills

SEPTEMBER 7, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Help customers manage their finances. William Mills and K.T.

Mobile 40

Mobile Cards Fraud Data 40

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. If you’re a local bank, use digital to stay relevant and compete with global banks.

Customer Experience 151

Customer Experience Payments User Experience Innovation 151

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. If you’re a local bank, use digital to stay relevant and compete with global banks.

Customer Experience 150

Customer Experience Payments User Experience Innovation 150

Accenture

MARCH 23, 2017

Development was evident everywhere—product, but also management teams. I wanted to follow on from my previous blog around the emergence of RegTech (technologies that address the challenge and cost of regulatory compliance.) It’s relevant not just in banking, but capital markets, wealth management and insurance.

Regulation 150

Regulation Industry Trends Compliance 150

Accenture

MARCH 23, 2017

Development was evident everywhere—product, but also management teams. I wanted to follow on from my previous blog around the emergence of RegTech (technologies that address the challenge and cost of regulatory compliance.) It’s relevant not just in banking, but capital markets, wealth management and insurance.

Regulation 150

Regulation Industry Trends Compliance 150

FICO

FEBRUARY 5, 2018

And what should fraud leaders be doing to manage fraud risk in a digitally connected world? To answer those questions, we spoke with a man with 25 years of experience in fraud management, Bob Shiflet. Before joining FICO, Bob served as the Global Head of Fraud at both Citibank and Bank of America.

Fraud 60

Fraud Management Analytics Strategy 60

Chris Skinner

JUNE 8, 2017

I recently hosted Nick Ogden, the founder of WorldPay and serial entrepreneur, at our Nordic Finance Innovation meetings in Stockholm and Oslo. Nick is now launching the first new UK clearing bank for over 250 years called ClearBank.

Branding 206

Branding Meeting System Regulation 206

Accenture

NOVEMBER 27, 2017

Connecting more than 8,000 decision makers and thought leaders across the industry, Sibos 2017 in Toronto was once again the platform where the global financial community explored the disruptions and opportunities in payments driven by innovation, technology and new business models.

Innovation 171

Innovation Conference Fintech blockchain 171

Chris Skinner

MARCH 8, 2017

There are app-only start-up banks (Atom, Monzo, Starling, Tandem); foreign exchange payment cards (Revolut, SuperCard); personal financial management apps (Loot); business accounts (Tide); accounts for migrants and the low paid (Monese, Pockit); and even a card to help you manage all your cards in one (Curve). Or are they?

Metro 283

Metro Cards Management Groups 283

Celent Banking

SEPTEMBER 3, 2015

Most regular readers of our blog will be familiar with the Model Bank programme – it recognizes effective use of technology in banking and is now in its ninth year. Model Bank is the most prestigious award a financial institution can receive from Celent. Digital Banking Transformation.

New York 100

New York Risk Management Maine Fraud 100

FICO

MARCH 30, 2023

This is simply the natural evolution as people rely more and more on digital banking using their device of choice. As more people go cashless, banks and their customers will run into these real-time payment scams even more often. Fortunately, my bank has been increasingly proactive about educating me about scams.

Fraud 52

Fraud ATM South Carolina Management 52

FICO

JUNE 21, 2022

New IDC research predicts that within the next two years around 30% of global Tier-1 banks will rely on relevant and responsible personalization as a key differentiator to retaining loyal customers. Digital decision platforms have been driving a diverse mix of innovations. Saxon Shirley. Wed, 05/25/2022 - 03:43.

Management 52

Management Customer Experience Regional Strategy 52

PYMNTS

AUGUST 18, 2017

We have been focused on growth instead of innovation,” wrote Josh Reich, Simple ‘s chief executive officer and co-founder, in a blog post cited by the news report. “We have been acting like a bank instead of a technology company. And that changes today.”

Oregon 109

Oregon Portland Online Technology 109

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!

Idaho 172

Idaho Community Industry Strategy 172