PYMNTS

JANUARY 13, 2021

The Office of the Comptroller of the Currency (OCC) granted digital asset platform Anchorage Trust Company a digital banking license, according to a press release Wednesday (Jan. With the national trust bank charter, South Dakota-based Anchorage will become Anchorage Digital Bank , National Association.

South Dakota 131

South Dakota Digital Banking Bitcoin cryptocurrency 131

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! We are kicking off a series of 5 blog posts that take a deeper dive into these posts, grouping the 11 commandments into common themes. Respect the data.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

Accenture

MARCH 24, 2017

The new regulation is aimed at enhanced customer protection against fraud, with stringent liability and accountability requirements and strong customer authentication features. PSD2 requires European banks and other payment service providers to allow customers’ accounts to be accessed via. Read the report.

Fraud 188

Fraud Security System Payments 188

Accenture

MARCH 24, 2017

The new regulation is aimed at enhanced customer protection against fraud, with stringent liability and accountability requirements and strong customer authentication features. PSD2 requires European banks and other payment service providers to allow customers’ accounts to be accessed via. Read the report.

Fraud 186

Fraud Security System Payments 186

FICO

APRIL 7, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are publishing a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Make alerts to suspected fraud fast and appropriate. Respect the data.

Digital Banking 52

Digital Banking Security Fraud America 52

FICO

NOVEMBER 1, 2022

Application Fraud – Does Canada Need a New Approach? FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening. And what does that mean for the future of your fraud management solutions?

Fraud 52

Fraud Survey Customer Experience Data 52

FICO

NOVEMBER 8, 2022

Strong Fraud Protection Could Draw More Customers - Survey. Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks. In the UK, trade bodies have called for fraud levels to be considered a national security threat.

Fraud 52

Fraud Survey Security eBook 52

PYMNTS

JULY 27, 2020

Hackers boasting that they have “cracked” some of the hashed passwords stolen from digital banking aggregator Dave may be one of the most disturbing elements to emerge from the cyberheist that exposed the private information of millions of users, a top expert notes.

Data 246

Data Fintech Report Security 246

FICO

FEBRUARY 5, 2018

How is application fraud evolving? And what should fraud leaders be doing to manage fraud risk in a digitally connected world? To answer those questions, we spoke with a man with 25 years of experience in fraud management, Bob Shiflet. How did you liaise with other groups within the business?

Fraud 60

Fraud Management Analytics Strategy 60

FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

Fraud 52

Fraud Cards Analytics Oakland 52

FICO

MAY 8, 2020

To understand customers’ perceptions of what matters in digital banking including account openings, FICO recently commissioned an independent consumer survey of nearly 5,000 people across ten countries including: Brazil. Not Meeting Digital Banking Needs - Could Lead to Loss of New Business. Philippines.

Customer Experience 52

Customer Experience Digital Banking Study Fraud 52

FICO

MARCH 9, 2022

The last few years have thrown up many challenges for banks and card providers as everything has shifted online, one of the primary challenges being fraud scams. But the online shift has also created opportunities for financial institutions to demonstrate their strong fraud controls in the digital space.

Customer Experience 59

Customer Experience Survey Fraud Cards 59

FICO

FEBRUARY 2, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Banks must find ways to be personable in these impersonal channels.

Customer Experience 52

Customer Experience Digital Banking Video eBook 52

FICO

AUGUST 26, 2021

It’s a question FICO’s fraud head honcho, TJ Horan, pondered back in 2016 , when the nascent real-time person-to-person (P2P) payments service Zelle was relaunched by a small consortium of banks (see below). How to Fight Real-Time Payments Fraud. Packaged real-time payments fraud ruleset. “Do you Zelle?”

Fraud 52

Fraud How To Payments US 52

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. There’s nothing wrong with making it fun!

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Read my post: 11 Commandments of Digital Banking: The Customer Journey.

Digital Banking 52

Digital Banking System Data Customer Experience 52

FICO

JANUARY 4, 2023

Despite Rapid Adoption of Digital Channels, Customer Trust Lags. FICO global survey finds customers want better fraud protection and more security from their digital banking channels. Accounts via Digital, Loans Not as Much. Digital Considered Less Secure. FICO Admin. Tue, 07/02/2019 - 02:45.

Fraud 52

Fraud Survey Security Digital Banking 52

FICO

JUNE 15, 2023

Home Blog Feed test To Stop Scams, It’s Time to Add Sensible Friction to Easy Money The convenience and speed of real-time payments makes it easy for fraudsters to scam individuals. Now, I can practically send, transfer, or pay by accident by simply looking at my smartphone, which can make fraud prevention a real challenge.

Fraud 52

Fraud South Carolina Survey Management 52

FICO

JANUARY 5, 2021

It’s no surprise that COVID-19 would be one of the subjects that drew readers to the FICO Blog last year, but for the Fraud Protection and Compliance category it wasn’t the only top draw. Two of our top five posts focused on digital transformation innovations in biometrics and customer identification.

Fraud 52

Fraud Compliance Survey Google 52

PYMNTS

MARCH 2, 2020

That sounds ominous because it is, and CUs that don’t take identity fraud and cybertheft super seriously face losing more than what hackers steal. The government is holding feet to the fire over cybersecurity, and credit unions are expected to have the same protections as any bank.

California 130

California Fraud Pennsylvania Community 130

William Mills

SEPTEMBER 7, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Demo: Bank application form. William Mills and K.T.

Mobile 40

Mobile Cards Fraud Data 40

FICO

JULY 7, 2022

As readers of this blog will know, FICO has developed a unified FICO® Platform for decision management that includes capabilities for data management, model development and execution (including machine learning and AI), strategy design and reporting. Read The 11 Commandments of Digital Banking. by Nikhil Behl.

Analytics 52

Analytics Technology Data Strategy 52

William Mills

SEPTEMBER 9, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. Listening to banks and realized that they don’t have sentiments of their customers to create insights and they were not looking forward. I need to learn more.

social media 40

social media ATM Mobile Customer Experience 40

FICO

SEPTEMBER 25, 2020

Trust goes both ways – particularly when it comes to customer identity management, and especially in the banking sector. Those banks that can meet customers’ expectations for digital onboarding will have a competitive advantage. This blog just covers a small number of the questions from our research project.

Meeting 52

Meeting Management Survey Mobile 52

Celent Banking

JULY 6, 2016

I have so many to manage, I use Trend Micro’s Password Manager to ease the pain. Dan Latimore blogged about the rapid increase in the number of US financial institutions employing biometrics within their mobile apps here. Banks shouldn’t stop there, however. At ATMs – it contributes to skimming fraud.

Branch Design 113

Branch Design Survey New York ATM 113

FICO

SEPTEMBER 25, 2020

Trust goes both ways – particularly when it comes to customer identity management, and especially in the banking sector. Those banks that can meet customers’ expectations for digital onboarding will have a competitive advantage. This blog just covers a small number of the questions from our research project.

Meeting 40

Meeting Management Survey Mobile 40

Celent Banking

SEPTEMBER 3, 2015

I am delighted to announce that we now accept nominations for Model Bank 2016. Most regular readers of our blog will be familiar with the Model Bank programme – it recognizes effective use of technology in banking and is now in its ninth year. This year we accept nominations in seven categories: Omnichannel Banking.

New York 100

New York Risk Management Maine Fraud 100

Accenture

FEBRUARY 22, 2017

Following on from my previous blog introducing the new year in the Fintech Innovation programme, I wanted to turn the focus onto the emergence of RegTech—technologies that address the challenge and cost of regulatory compliance. And there are many others, spanning functions from KYC and data protection to anti-fraud and regulator solutions.

Compliance 150

Compliance Regulation Innovation Fintech 150

Accenture

FEBRUARY 22, 2017

Following on from my previous blog introducing the new year in the Fintech Innovation programme, I wanted to turn the focus onto the emergence of RegTech—technologies that address the challenge and cost of regulatory compliance. And there are many others, spanning functions from KYC and data protection to anti-fraud and regulator solutions.

Compliance 150

Compliance Regulation Innovation Fintech 150

Abrigo

JUNE 30, 2020

The coronavirus and work-from-home mandates have brought new challenges to an already stressful job held by banking professionals – whether they are BSA/AML professionals, lenders handling Paycheck Protection Program loans, or asset/liability managers. Be sure to communicate any flexibility you may need (i.e., BSA Software. Learn More.

Meeting 195

Meeting Training Conference Software 195

PYMNTS

APRIL 30, 2018

Digital banks. IBM’s management team described its blockchain developer toolkit as another way to make it easier for innovators to “stand up” blockchain networks. A month later, a new management team was put in place to rebuild the business. Blockchain. Marketplace lending. Blockchain. Take the blockchain.

Fintech 183

Fintech blockchain Lending Digital Banking 183

Accenture

SEPTEMBER 22, 2019

They also deliver innovative, easy-to-use apps that help users with things like managing their daily budget or travelling abroad. Traditional banks have responded by innovating and creating their own digital banking brands—witness the launches of RBS’s Bó and HSBC’s Connecting Money app. What the future holds.

Innovation 150

Innovation Metro Apple Marketing 150

Accenture

OCTOBER 3, 2017

Fear of fraud is the primary factor. An overwhelming majority (85 percent) of consumers point to the risk of fraud as the biggest barrier to sharing bank account information with third-party providers. Everyone from the c-suite downwards needs to be involved in the conversation about open banking. The bottom line?

social media 151

social media Millennials Online Fraud 151

FICO

NOVEMBER 15, 2022

Right now, many banks and financial services firms are locked in a competitive arms race to deliver faster, smarter, suitably tailored experiences in a bid to set them apart from their peers. Digital banking is used by an estimated 93% of the UK adult population and is forecast to increase further within the next two years.

Analytics 52

Analytics Fraud Case Study National 52

Celent Banking

APRIL 18, 2016

The rest of the day was all about celebrating the achievements of Model Bank and Model Insurance award winners. As many of this blog's readers know, the vision for Celent’s Model Bank research, now in its ninth year, is to spotlight effective uses of technology in banking. Digital Banking Transformation.

US 100

US Case Study Risk Management America 100

FICO

AUGUST 7, 2020

The ability to deploy digital means of identity proofing means that rather than visiting branches with identity documents, customers can verify themselves by scanning their identity and submitting a ‘selfie’. But are customers ready for this leap into truly digital banking? In many ways, Turkish banks have an advantage.

Video 52

Video Survey Regulation Comparison 52

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Report: Crypto Fraud Losses Reach $4.4B

Millennials 101

Millennials Colorado Google Leadership 101