Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Bad things about the banking industry. THE BANK AWARDS.

Idaho 181

Idaho Community Industry Strategy 181

William Mills

MAY 10, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. Qumrum allows banks to actually document customer interactions online. Banking & Insurance Team). Records everything.

San Jose 40

San Jose Customer Experience Mobile social media 40

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

William Mills

MAY 11, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. Credit cards offer rewards but over 60% of payments are made on debit cards. Demo: Sezzle app with knowledge based authentication to link bank accounts. Jeff Deppen (CIO, Orrstown Bank). Check back for new updates throughout the day.

Video 40

Video Mobile social media Analytics 40

Filene

MAY 19, 2016

The Credit Union Times and Forbes recently reported on the Shastic index which gave perfect or near-perfect scores to Educational Employees Credit Union (EECU), Navy Federal Credit Union and Eastman Credit Union. ” How is your credit union’s digital literacy?

social media 34

social media Case Study Innovation Mobile 34

Cisco

DECEMBER 7, 2020

Without a doubt, today’s financial services consumer is more aware of the choices and ways they have to interact with their financial institution. In recent years, a number of innovative banks and credit unions have offered their customers the convenience of scheduling branch appointments online.

Meeting 82

Meeting Video Customer Experience Innovation 82

William Mills

SEPTEMBER 7, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. Announcement for Finovate – a new API – all current functionality is available for a white-label UI for Banks. Provides mobile banking to banks and credit unions. Consumer has a complete view of the financial information.

Mobile 40

Mobile Cards Fraud Data 40