Remove Big Data Remove Digital Strategies Remove Regulation Remove Risk Management
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15 Twitter accounts every bank executive should follow

Abrigo

See a similar list for the accounting profession: 15 Twitter accounts every accountant should follow 5) @rajeshkan – Rajesh Kandaswamy, research director at Gartner Group, focuses on mobile banking, mobile and cloud payments, channel convergence, digital strategy, big data analytics and outsourcing. Learn more here.

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What customer complaints can tell you about your experience (and your compliance)

Insights on Business

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Siloed information hides systemic risk.

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Coronavirus and the Golden Age of AI - Will Lansing Q&A

FICO

AI and Big Data has spawned two new job descriptions: chief analytics officers (CAOs) and chief data officers (CDOs). There is more awareness for the CDO role because financial firms have been collecting customer data for many years and their use of that data is highly regulated. Why this connection?