Big Data, Customer Experience, social media and User Experience

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Big Data

Customer Experience

social media

User Experience

Watson Marketing Delivers a Competitive Edge that Financial Institutions can Bank On

Insights on Business

JUNE 14, 2017

More than ever – millennials seek customized experiences without a corresponding increase in prices. Cognitive systems are pivotally helping banks enhance customer experiences, uncover new insights, and improve speed and quality of decisions. Interact using natural language, context and reason.

Marketing

Marketing social media Millennials Customer Experience

Taking banking real-time – what does it mean for customer experience?

NCR

JANUARY 17, 2018

If they have a complaint, for example, they expect to get a response via social media within minutes, while the idea of waiting up to five working days for an application to be processed is completely alien to many. A real-time insight into experience. But what does this mean for the banking sector?

Customer Experience

Customer Experience Analytics social media User Experience

Webinars

Live Demo: How to Achieve Reconciliation Zen

MORE WEBINARS

Community Banking Brief

Watson Marketing Delivers a Competitive Edge that Financial Institutions can Bank On

Taking banking real-time – what does it mean for customer experience?

Webinars

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