PYMNTS

AUGUST 11, 2016

The term “ Internet of Things ” has become a big buzzword in business lately, but what exactly is it and why might it shape the future of the retail industry? It also offers tons of opportunities for retailers who know how to take advantage of it. But the rapidly expanding Internet of Things (IoT) is changing that.

Retail 100

Retail Industry social media Data 100

Banking 2020

APRIL 28, 2015

Tech savvy banking customers are not only comparing their digital experience with that of other banks, but also with their digital experiences in the non-banking world, like retail or telecom. This digital experience is vital, as it determines whether they should stay or move to different banks for better service.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

PYMNTS

JULY 18, 2016

Big Data can present big rewards or big headaches for retailers. A recent whitepaper by Synchrony Financial titled “Taming Big Data” found that efficient, targeted data collection can result in customized experience, which, in turn, leads to a better return on investment.

Data 100

Data Big Data Analytics social media 100

PYMNTS

MAY 2, 2016

After several years spent trying to infuse its multi-billion dollar business with more forward-thinking concepts with mixed results , last week, the retail giant announced that it will be conducting what amounts to an open call for tech innovation. But with the retail technology space heating up, Walmart doesn’t want to be left in the dust.

Retail 100

Retail Innovation Technology Arkansas 100

PYMNTS

JUNE 15, 2017

Those categories can span from chargeback data to internal customer loyalty program information, and can be limited in a granular way to certain card accounts or certain locations. What works in preventing payments fraud at a large airline or telco system may not be germane for an electronics retailer.

Fraud 115

Fraud Data Tools Management 115

ZootBlog

DECEMBER 14, 2015

Learning how to harness big data and make it useful, complying with EMV, and understanding the impact of mobile wallets and disruptive competitors were just a few that made headlines. Regulations forced the issue, and the deadline for issuers and retailers to comply was October 1, 2015, or face liability for fraud losses.

Mobile 70

Mobile Customer Experience Analytics social media 70

William Mills

SEPTEMBER 25, 2018

However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. User goes to Walgreens and registers the retail store in app. Trying to be a big-data source for the Muni market. ^DG.

Mobile 78

Mobile Customer Experience Lending Analytics 78