Big Data Customer Experience Operations Risk Management 
Gonzobanker
MARCH 6, 2020
Addressing common loan and deposit operations process inefficiencies can help financial institutions deliver optimized value to customers and stockholders. In recent years, many financial institutions have been focused on improving their digital delivery capabilities, often at the expense of their operational groups.
CFPB Monitor
SEPTEMBER 8, 2022
He observed that “[d]igitalization has put a premium on online and mobile engagement, customer acquisitions, customization, big data, fraud detection, artificial intelligence, machine learning, and cloud management” and that “these activities require expertise and economies of scale that most banks do not have.”
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PYMNTS
OCTOBER 25, 2019
Reports in VentureBeat said the company plans to use the investment to further develop a range of products designed to manage and boost visibility of procurement spend, improve supplier management, minimize purchase order volume via bundling features and more. As part of its rebrand , blockchain payments firm BitPesa is now AZA Group.
Gonzobanker
DECEMBER 20, 2019
It was the original data junkie. Its Baldrige-winning tenacity on customer experience is legendary and consistent. Consumers was the first big credit union to deploy the Phoenix core system and this year was the first big go-live of the Lumin digital banking system. The bank’s strategy is laser-focused.
Gonzobanker
AUGUST 17, 2016
C-level managers see themselves as enterprise digital leaders rather than functional silo leaders. As a leadership tool, BI can be used to give banks insight into their operations that can point to low-cost innovation opportunities. This gets Lending, Retail, HR, Marketing, Finance and Risk Management all involved.
FICO
FEBRUARY 12, 2023
Product teams, business models and customer development strategy were all challenged in the last year as adaptation became the name of the game. The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
Bussman Advisory
SEPTEMBER 11, 2017
Services tend to be splintered across multiple channels, making for a disjointed customer experience. Digitalization is also changing how businesses operate. Many corporate banks are saddled with outdated legacy technology that is expensive to maintain, limiting what they can offer. Be ready for next-generation business models.
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