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OCC keeps focus on bank/fintech partnerships

CFPB Monitor

He observed that “[d]igitalization has put a premium on online and mobile engagement, customer acquisitions, customization, big data, fraud detection, artificial intelligence, machine learning, and cloud management” and that “these activities require expertise and economies of scale that most banks do not have.”

Fintech 146
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Sift Science Eyes Global Fraud Prevention With $53M In Funding

PYMNTS

The company uses big data and machine learning to detect fake accounts, payment fraud, account takeover and content abuse. With Sift Science, they no longer need to make this tradeoff – they can reduce risk while also improving customer experiences.”. For example, Palo Alto-based Simility received $17.5

Fraud 108
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China B2B FinTech Nabs The Venture Capital Spotlight

PYMNTS

Yet, small business (SMB) banking wasn’t the only highlight of this week’s B2B venture capital roundup, with the two largest fundraises showcasing China’s rising B2B FinTech ecosystem in areas like expense management and invoicing. As part of its rebrand , blockchain payments firm BitPesa is now AZA Group. Starling Bank.

Capital 101
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What customer complaints can tell you about your experience (and your compliance)

Insights on Business

Until recently, the words “customer experience” and “compliance” didn’t really come up in the same conversation – let alone exist in the same universe. There didn’t seem to be a need to connect this area, governed by rules and regulations, with the “front office” customer experience. Learn more at ibm.com/RegTech.

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The 2019 GonzoBanker Awards

Gonzobanker

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. It was the original data junkie. Its Baldrige-winning tenacity on customer experience is legendary and consistent.

Idaho 148
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Uncovering the Hidden Efficiencies in Loan and Deposit Operations

Gonzobanker

Loan and deposit operations processes often utilize myriad systems to manage daily work. These systems are key components of performance optimization, which relies on technology to address operational inefficiencies or data integrity challenges by automating current manual processes or leveraging under- or non-utilized system capabilities.

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Business Intelligence: No Vision = No Results

Gonzobanker

Since BI initiatives are among the worst at scope creep and, well, going off a cliff, let’s start with a definition we can (hopefully) all agree on: Business intelligence helps turn internal transaction and external market data into an asset. Now, the top challenge organizations face in turning data into an asset is leadership.