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The top 4 trends banks can’t ignore in 2019

Cisco

Consumers crave a customized experience. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Cyber security is more than just “top of mind.” What we’re reading on Cyber Security: 1.

Trends 64
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The top 4 trends banks can’t ignore in 2019

Cisco

Consumers crave a customized experience. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Cyber security is more than just “top of mind.” What we’re reading on Cyber Security: 1.

Trends 48
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America’s AI Bill of Rights is the Right Idea – and It’s About Time

FICO

I’m delighted that one of my key innovations for Responsible AI, the use of blockchain technology for model management governance , was recently awarded a patent by the U.S. In FICO’s earlier days, we pioneered the use of scorecard analytic technology to model credit risk. A new form of customer experience.

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The State of Responsible AI in Financial Services

FICO

With only 8% of respondents reporting that their AI strategies are fully mature, and model development standards consistently scaled, it’s clear to me that the industry is on a bullet train to serious financial, legal and reputational fallout from misguided and otherwise incorrect use of this powerful technology. It’s All about Trust. .