Big Data Compliance Customer Experience Risk Management 
CFPB Monitor
SEPTEMBER 8, 2022
He observed that “[d]igitalization has put a premium on online and mobile engagement, customer acquisitions, customization, big data, fraud detection, artificial intelligence, machine learning, and cloud management” and that “these activities require expertise and economies of scale that most banks do not have.”
Insights on Business
JULY 1, 2019
Until recently, the words “customer experience” and “compliance” didn’t really come up in the same conversation – let alone exist in the same universe. There didn’t seem to be a need to connect this area, governed by rules and regulations, with the “front office” customer experience.
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Gonzobanker
MARCH 6, 2020
Loan and deposit operations processes often utilize myriad systems to manage daily work. These systems are key components of performance optimization, which relies on technology to address operational inefficiencies or data integrity challenges by automating current manual processes or leveraging under- or non-utilized system capabilities.
Gonzobanker
AUGUST 17, 2016
For banking, top business drivers have included customer engagement and innovation, but also just plain old know-your-customer regulatory and compliance expectations. Build a common single view of a customer’s relationship so communications across the bank are made in one voice. Got Big Data Under the Hood?
Fintech Labs Insights
NOVEMBER 18, 2015
Avoka’s digital commerce platform helps banks, insurance and wealth management institutions overcome the challenge of “selling” financial products by offering a frictionless, omni-channel customer experience. Backbase DBP for Wealth Management uses a beautiful customer experience that runs on any device.
CB Insights
DECEMBER 5, 2017
Assurant most recently made a $5M investment in professional rental management company Vacasa , while AIG made investments in 2015 in construction-site wearable safety firm Human Condition Safety and cyber defense services and compliance firm K2 Intelligence. Number of investments (since 2012): 2. Stated investment focus: N/A.
Fintech Labs Insights
SEPTEMBER 1, 2015
Authy delivers proven fast-to-implement, highly scalable and reliable 2FA with an intuitive user experience and a powerful API. Using cutting edge technology, Auvenir is setting the new standard in compliance and assurance. BehavioSec enhances security without impacting the user experience.
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