Perficient

JANUARY 25, 2023

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. User experience.

Banking Trends 474

Banking Trends Trends United States FDIC 474

The Financial Brand

SEPTEMBER 16, 2021

In a digital world, a bad customer experience can undermine marketing, while a great experience can have a positive multiplier impact. The post Bad User Experiences Destroy Great Marketing appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

User Experience 40

User Experience Marketing Customer Experience Banking Trends 40

Jack Henry

JANUARY 31, 2024

Amid banking trends, fintech trends, and other emerging factors, the financial services sector is no stranger to change. Competition is fierce, technology is converging, and user experience is changing by the day. Financial institutions , especially, are required to do more and be more.

Trends 97

Trends User Experience Banking Trends Technology 97

The Financial Brand

DECEMBER 7, 2021

Financial institutions that combine effective digital solutions with an emotional user experience will stand out in an ocean of sameness. The post Banking with Soul: 7 Requirements to Succeed in the Experience Economy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

User Experience 41

User Experience Banking Trends Analysis Branding 41

The Financial Brand

SEPTEMBER 15, 2021

Several common, but avoidable, issues can negatively impact chatbot user experience, derailing your success and costing you customers. The post 4 Reasons Why Your Financial Institution’s Chatbot Project Failed appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

User Experience 39

User Experience Banking Trends Analysis Trends 39

Insights on Business

APRIL 6, 2017

As Jim Marous notes in his article, Top 10 Retail Banking Trends and Predictions for 2017 , “APIs were not even listed as a 2016 trend, but was #4 in 2017.”. They want a user experience that is designed, simple, easy to use, and innovative.

Las Vegas 194

Las Vegas Fintech User Experience Trends 194

PYMNTS

SEPTEMBER 29, 2020

Middle Eastern consumers’ jump to online channels during the pandemic follows global commerce and banking trends, but Macadam explained that the region’s shift has been more dramatic than in other areas. Online Payments Drive Privacy Concerns. This is also a significant departure from the pre-pandemic payment normal, he stated.

Payments 172

Payments Regulation Online Retail 172