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Six Big-Data and AI Trends in Banking for 2022

The Financial Brand

What financial institutions need to know to create the kind of consumer experience that provides a competitive edge. The post Six Big-Data and AI Trends in Banking for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Three Essentials to Creating a High-Performing Branch Network

The Financial Brand

Branch network optimization is complex, but done correctly by harnessing data and customer experience research, it is highly rewarding. The post Three Essentials to Creating a High-Performing Branch Network appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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A frictionless experience – how can banks make it happen?

NCR

Indeed, this was found to be a top priority for banks in the year ahead in a recent study by The Financial Brand. This made it the number one priority, ahead of the use of big data and AI (57 percent) and improving “integrated multichannel delivery” (42 percent). How banks can streamline the experience.