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Even in pandemic, small banks forge ahead with core conversions

American Banker

Many community banks, like Peoples Community in Wisconsin, say they proceeded despite the technological challenges presented by social distancing because the crisis has exposed the shortcomings of their digital systems.

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FI Highlight: America First Credit Union

Banking 2020

No matter how big or small your financial institution is, it’s important to connect with members of the local community. What is an example of an initiative that America First Credit Union has that aims to give back to the local community? . America First created the Community Assistance Program (CAP) in 1989.

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FI Highlight: Truliant Federal Credit Union

Banking 2020

From big banks to community credit unions, financial institutions of all sizes can learn lessons from community engagement programs that are being implemented across the country. A great example of this is connecting with the local community through local grants and marketing giveaways. Any of the same?

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Traditional Banks v. Alternative Lenders: How Goliath Can Beat David

Banking 2020

Kyle Enger, known for his thought leadership in the world of relationship banking on the West Coast said it best, “Traditional banks have to embrace digital lending in their hometowns to compete.”. Here are a few ways Kyle described how this concept might work: Marketing to the local community and actively becoming a part of it.

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Winning the Customer

Banking 2020

Again, this is a generation that goes against traditional concepts of brand loyalty: These individuals turn away from their primary financial services provider at nearly double the average rate of other age groups. Meanwhile, the large regional or national banks are the biggest losers, saying sayonara to 16% in this customer age group.

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FI Highlight: Nusenda Credit Union

Banking 2020

Nusenda Credit Union has been serving our community for over 75 years as their trusted financial services provider. We are based in Albuquerque, and our employees perform like a family working together with the cooperative philosophy of “people helping people,” which benefits our members and the communities we serve.

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Branch Transformation: Innovating to be Nimble

Banking 2020

Banks must innovate and be nimble to address emerging client needs in the neighborhoods they serve. As community banks, we must recognize and be responsive to what our clients are demanding of us. Innovation requires understanding your client base and providing differentiated services that clients will find value in.