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Five of the Best: Our Top CX Stories from 2023

The Financial Brand

This article Five of the Best: Our Top CX Stories from 2023 appeared first on The Financial Brand. From failing bank loyalty to the Southwest Airlines Christmas fiasco, here are the top five stories from The Financial Brand on customer experience.

article thumbnail

Five of the Best: Our Top CX Stories from 2023

The Financial Brand

This article Five of the Best: Our Top CX Stories from 2023 appeared first on The Financial Brand. From failing bank loyalty to the Southwest Airlines Christmas fiasco, here are the top five stories from The Financial Brand on customer experience.