Bank Innovation

MARCH 26, 2018

EXCLUSIVE— Citibank is preparing the rollout of its new digital strategy, beginning with upgrades to the bank’s iPhone mobile app, due in the coming few weeks, the bank announced today. It's difficult to be precise about when iOS apps will appear in the app store, due to Apple's app review process, which can confound even.Read More.

Mobile 150

Mobile Video Digital Strategies Apple 150

FICO

JUNE 21, 2017

Compare that experience to digital-first companies like Amazon and Apple, which have remarkable stickiness and growth, where the experience is frictionless and most issues are resolved quickly. Getting your digital strategy right will determine whether you’re one of those winners — or one of the losers.

Customer Experience 53

Customer Experience Digital Strategies Strategy Analytics 53

Perficient

SEPTEMBER 26, 2022

It is no longer okay to simply be the industry leader in experience when consumer expectations are set by cross-industry experience leaders like Amazon, Apple, and Google. The digital experience requires real-time and frictionless interaction delivered by robust cloud and API programs.

Data 275

Data Conference Analytics Industry 275

Gonzobanker

OCTOBER 13, 2020

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. Appoint Digital Ambassadors. Promote Your Success.

Strategy 156

Strategy Digital Banking Digital Strategies Mobile 156

Perficient

OCTOBER 26, 2020

Part of Apple’s iPhone 12 family announcement included a big push around 5G capabilities and the promise of a better life, all because users will be able to do things faster than they did before. Apple (and others) are calling 5G a “game-changer” but is it?

Video 476

Video United States Apple Innovation 476

PYMNTS

SEPTEMBER 3, 2019

Now, after several years of sustained growth, we can see the next step-change for travel companies is an integrated digital strategy based on real-time data and a seamless flow between mobile, web, live chat and app,” said Kristian Gjerding, co-founder and CEO of CellPoint Mobile and now CEO of CellPoint Digital.

Mobile 129

Mobile Payments Branding User Experience 129

Perficient

JANUARY 12, 2022

Apple | Spotify | Amazon | Google | Stitcher. And I would be remiss not to ask you to listen to the trio discuss (16:55 mark) AI and the Mark Cuban Foundation’s AI Bootcamps, which Perficient helps host. Do it for the kids! Subscribe Where You Listen. Related links. Mavscollectibles.com.

Dallas 294

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PYMNTS

MAY 20, 2019

BoA Tokenizes the Apple Watch. The Apple Watch will be integrated into the Bank of America (BoA) corporate treasury platform, CashPro , as part of an effort to tokenize the wearable and allow access to the CashPro platform. They’ll have everything they need on their iPhone and Apple Watch.”.

Data 115

Data Apple America Innovation 115

PYMNTS

MAY 27, 2020

But as Good explained, the definition of contactless needs to expand as firms re-examine their digital strategies. The Apple Card, by way of example, pays 2 percent in additional rewards if cardholders conduct transactions using Apple Pay , and US Bancorp has a similar offering for Visa cards used with the mobile app.

Mobile 280

Mobile Community Bank Cards Community 280

Perficient

JUNE 22, 2020

In either case, we like to take a customer-journey approach to the inventory, which helps us to systematically identify these experiences, map them to business capabilities, and setup an apples-to-apples comparison against the market. .

Customer Experience 531

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PYMNTS

OCTOBER 11, 2019

New Gro oves of the Week : Amazon Music Comes to Apple TV . Starting this week, Apple TV will support Amazon Music in 13 countries, including the U.S., The news follows an announcement earlier this year that Apple Music customers could find support for their streaming service on Amazon’s suite of Alexa devices.

Leadership 100

Leadership Apple Branding Retail 100

PYMNTS

SEPTEMBER 30, 2020

“The big difference from what we saw even just 10 or 12 months ago when it comes to digitization is that banks are really starting to understand this is where they want to invest,” Piatt said. “To To bring it to a fine point, the pandemic has clearly separated institutions into two buckets — the digital haves and the have-nots.

Cards 334

Cards Tools Community Bank System 334

PYMNTS

OCTOBER 14, 2020

There are always adjustments that we need to look at in our business that may not be apples-to-apples to traditional retail, but we expect to see solid growth year over year. There is a renewed, or revised, recognition by many companies about the need for a clear and direct digital strategy,” he noted.

Retail 141

Retail Case Study Apple Exercises 141

PYMNTS

JUNE 22, 2020

A dynamic payments orchestration strategy not only addresses the need to accept varied payment options across borders, but also the need to adjust the strategy as businesses — and their surrounding markets — evolve. The ability to service things like Apple Pay and Google Pay in the U.S.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

MAY 25, 2017

In strengthening its partnership with USAT, Five Star Food Service will connect close to 9,000 of the ePort Interactive devices to the ePort Connect service, enabling the company to track the acceptance of cash, credit/debit cards and contactless payments, including mobile wallet payments such as Apple Pay and Android Pay.

Technology 101

Technology Digital Strategies Leadership Retail 101

PYMNTS

FEBRUARY 6, 2020

The very best among them have large digital strategies that address the full guest experience, from ordering on a mobile device to purchasing on-site right up through food delivery and encouraging the next visit. That’s not all that can help restaurants over the next few years, he said.

Mobile 191

Mobile Operations Technology Payments 191

Cisco

MAY 5, 2021

Automation is one of the essential parts of any digital strategy. Additionally, we hold exclusive partnerships with Apple and Google to provide access to new rich channels like Apple Business Chat (aka iMessage for business) and Google Business Messages.

Customer Experience 126

Customer Experience Branding Tools Strategy 126

PYMNTS

AUGUST 8, 2018

Brison’s job includes “ improving government services across digital channels like Canada.ca, which has long faced criticism for being over-budget and past deadline.”. An investment banker and entrepreneur, Brison gave a TED talk during which he criticized the digital skills of governments. “If Digital Strategies.

New York City 101

New York City Hawaii Survey United States 101

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. Shops – Apple and Apple Pay. That’s one helluva move up.

Los Angeles 101

Los Angeles Apple Risk Management California 101

Lex Sokolin

SEPTEMBER 23, 2020

The bank had one of the most interesting private equity and digitization strategies in the US for the middle market in the 2010s. An arbitrage between Apple and commodity banking capital. Mobile apps are functionally just part of Apple (or Alphabet), and Apple is a $2 trillion company as a result.

Capital 52

Capital Software Lending Apple 52

Independent Banker

NOVEMBER 25, 2015

“We had just begun to really start talking about the digital space then,” he recalls. Later, with digital banking and payments options flowering afield, his bosses decided he was being stretched too thin between deposit operations and digital strategy.

Innovation 70

Innovation Community Bank social media Community 70

NCR

JUNE 3, 2016

Your customer experience competition includes the world’s most successful businesses such as Disney, Amazon, Google, Facebook and Apple, who are fanatic about delivering an extraordinary user experience. After an initial success, organizations quickly learned that a one-off capability was not a mobile or digital strategy.

Mobile 40

Mobile Customer Experience Software Strategy 40