PYMNTS

MARCH 26, 2020

To regain some of that ground, Connie Davis, senior vice president at FIS , told PYMNTS in a recent interview, FIs — particularly credit unions (CUs) and community banks — must transform the way they think about digital offerings and connected experiences. Davis told PYMNTS. The technology has moved with the times,” Davis told PYMNTS.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

JULY 23, 2020

If issuers and banks don’t do that, he said, Apple, Google, Samsung and a whole host of Big Tech players are ready to step in and do so — taking away FI customers in the process. Narayan said it helps to start by picking the right jumping-off point — card relationships. Perfecting The Card Relationship.

UX 165

UX Cards Google User Experience 165

PYMNTS

JULY 31, 2019

After being the majority of Apple ’s revenue since 2012, the iPhone accounted for only 48.3 percent of Apple’s overall revenue in FYQ3, the first time that it hasn’t contributed over half of Apple’s sales in over seven years. On the big numbers, Apple reported a 1 percent year-on-year rise in revenue to $53.8

Apple 131

Apple User Experience Marketing Report 131

Celent Banking

DECEMBER 11, 2014

This is the time of the year when we begin to cast our eye back to 2014 as well as forward to 2015, and reflect on the top trends we are seeing in the market. Without a doubt, the biggest event in payments in 2014 was the launch of Apple Pay. of iPhone 6/ 6+ users have never tried Apple Pay, and only 4.6%

Apple 177

Apple User Experience Trends Retail 177

PYMNTS

JUNE 22, 2020

Many businesses today see selling products in new markets as a growth opportunity. Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Appealing to a wider array of customers within the U.S.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

SEPTEMBER 3, 2019

“A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital. ” Airlines and other travel vertical players have started thinking beyond card payments from leisure customers.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

Cards 100

Cards Mobile Branding Retail 100

Celent Banking

MAY 19, 2016

As I live in the UK, all my cards are Chip and PIN, and the US market has been migrating to EMV for a while now. Also, there is no mandate in the US to use offline PIN, so "chip and signature" EMV cards are common amongst the US issuers. Of course, it's no longer just cards. And then we waited.

US 124

US Payments Apple Cards 124

PYMNTS

SEPTEMBER 2, 2019

It depends a great deal on how many cards are in the market that are contactless-enabled, combined with contactless terminals, combined with the use case for everyday payments. We know it takes strong partnerships across the ecosystems to deliver these great user experiences. Tim Cook, CEO of Apple.

Payments 205

Payments Apple New York City Retail 205

PYMNTS

MARCH 20, 2020

The drop in the stock market has led some banks to run out of big bills as clients reportedly arrived take as much money out of their accounts as they could. It takes effort to balance seamless-but-fraud-free user experiences. Main Street USA Was Healthy In February, But Coronavirus Is The Wild Card.

Technology 181

Technology Apple New York City social media 181

PYMNTS

APRIL 10, 2020

. “With more Americans practicing social distancing and staying home with their families during the COVID-19 pandemic, we wanted to increase access to healthy meals and nutrition advice through our telehealth platform and partnership with Purple Carrot ,” said Lindsey Sacks, chief marketing officer of Fruit Street.

Retail 242

Retail Guidelines User Experience Branding 242

PYMNTS

JUNE 29, 2017

Well, some of us did — mostly those who were willing to sleep on the sidewalk outside an Apple Store got it on day one. When the first version of Apple’s App Store launched in 2008, there were only 500 apps in it. million apps in the Apple App store, not to mention the additional 3.4 And on June 29, 2007, we finally got it.

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

NOVEMBER 13, 2019

That sparked a catalyst of demand and opportunity in the market, said Edwards, as more industries saw use cases for faster and real-time payment services. Faster payment capabilities have transformed customer and user experiences, according to Edwards, and the market has responded with a slew of faster payment services.

Payments 129

Payments Cards Marketing Fintech 129

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. As VB explained, if Google’s brand and role are more prominent, that’s a fairly different experience than if the bank is more prominent.

Google 272

Google Fintech Payments Apple 272

Celent Banking

OCTOBER 10, 2016

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

AUGUST 18, 2016

When you think of Apple Pay in a web context, it should really be called Apple Checkout. The only two companies that can do this are Apple and Google. The first is Apple has like over 600 million accounts. AK: With [Apple], it’s really a joint go-to-market-type thing. And they can do it for a few reasons.

Apple 100

Apple Payments Retail Online 100

PYMNTS

JULY 25, 2019

Consumers can download the company’s app on the Apple Store or Google Play to start using the service. The app can also detect the pickup location on its own if the user has location services enabled.) The aim is to develop a more pleasant user experience, for both humans and animals. The Market. The Platform.

New York City 168

New York City New York User Experience Apple 168

PYMNTS

AUGUST 9, 2019

-based Emerging Payments Association (EPA) published a report on the impact of SCA on the payments experience, and found that 75 percent of issuers said they would be ready by the Sept. Nearly three-fourths (74 percent) of issuers expect SCA to lead initially to a decline in user experience. 14 deadline. What Are the Issues?

Compliance 152

Compliance Regulation User Experience Retail 152

PYMNTS

OCTOBER 23, 2019

Has the subscription commerce market reached saturation? But with Disney+ and Apple TV+ launching soon, the competition for subscribers is heating up. Increased competition is a factor contributing to the tightening market. User experience matters. Last week, Netflix released earnings that were fairly positive.

Study 139

Study User Experience Training Apple 139

PYMNTS

MAY 5, 2016

However, when it comes to making purchases at the point of sale, mobile payments users of the world (and, more specifically, the U.S.) have divided into three main camps: Android (Google), Apple and, most recently, Samsung. Apple has taken the single-channel approach, driving the user experience primarily from its iOS.

Mobile 100

Mobile Samsung Payments Apple 100

Celent Banking

JULY 22, 2016

At Celent, we have been talking about the "battle of rails" in payments, i.e. between pull-based payments running on the cards infrastructure, and push-based payments, such as Zapp, built on top of new faster/ real-time payment networks. As I discussed in another recent blog , Visa controls 97% of the debit card market in the UK.

Cards 100

Cards Case Study Payments Mobile 100

PYMNTS

AUGUST 15, 2019

It’s the market that should ignite but stubbornly refuses to. And insofar as they shopped online, cards (credit and debit) were preferred by nearly three-quarters of respondents. credit card and 10 percent with other types of credit cards. percent) and paying for orders with cash in convenience stores (17.5 percent).

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

NOVEMBER 21, 2018

Before the dawn of 3D smartphone technology, it wasn’t easy for startups to create a customized product — and market it to a consumer. They tend to price out the mass market,” King Children Co-founder Sahir Zaveri told PYMNTS.com in an interview. But, originally, he couldn’t find a solve for the user-experience problem.

Customer Experience 139

Customer Experience social media User Experience Marketing 139

PYMNTS

JULY 23, 2019

Keeping prices transparent in an instant payments ecosystem is crucial to competing in the increasingly saturated online ticket sales market, said Brett Goldberg, CEO of digital ticket platform TickPick. Personalization and the Future of the Digital Marketplace Experience.

Payments 122

Payments Mobile Apple User Experience 122

PYMNTS

FEBRUARY 27, 2019

What’s driving all of our corporate demand and financial institution demand for instant payments is improving the user experience to meet consumer expectations,” Edwards explained, adding that the FinTechs in Silicon Valley have created the expectation that all of the consumer’s inbound and outbound payments are easy, safe and frictionless.

US 134

US Cards Millennials Payments 134

PYMNTS

JANUARY 3, 2017

credit cards, 1.3 debit cards and 1.3 store affinity cards. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods.

Retail 137

Retail UX Cards Branding 137

PYMNTS

JANUARY 19, 2018

Fifty dollars, a paper check or a gift card stuffed into a greeting card feels very impersonal, and is largely saved by the fact that it can be delivered in person. It then added other gifting mechanisms, like prepaid and gift cards. They can grow the platform by building on top of it, allowing for a ton of new experiences.”.

Cards 121

Cards Millennials User Experience Video 121

PYMNTS

JUNE 4, 2020

Vaduvur Bharghavan , president and CEO of card services platform OnDot , recently talked with Karen Webster about what financial services will look like in the post-pandemic world — and why things will be very different than what came before. That messaging also includes a pitch for apps as a way to better manage a card.”.

Mobile 141

Mobile UX Cards Payments 141

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. Experian recently reported.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

PYMNTS

JULY 14, 2016

Large, prominent banks typically have more resources, bigger customer bases and more experience working with consumers and financial markets. But big banks don’t hold all the cards when it comes to the new digital landscape. With our user experience, we do a much better job at the moment than most traditional banks,” Stalf said.

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

PYMNTS

APRIL 13, 2018

When a customer uses a credit or debit card at the point of sale, Entersekt chief commercial officer Dewald Nolte told PYMNTS in a recent conversation, there is certainty: certainty of experience, certainty that it will be accepted and certainty that it will work. How It Works. Why Work With the Banks?

Mobile 118

Mobile Payments User Experience Cards 118

PYMNTS

OCTOBER 24, 2016

The answer, as it turns out, may actually lie within merchant eCommerce experiences rather than the wallets themselves. The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies.

UX 100

UX Mobile Apple Trends 100

PYMNTS

OCTOBER 2, 2018

Squeezed out of tried-and-true methods of card fraud (thanks in no small part to EMV), the fraudsters are eyeing how to interfere with the money that firms legitimately send in the course of normal, daily business life. Elsewhere, FinTech and crypto, as they come to market, offer up new avenues of fraud, and scrutiny by the good guys.

Fraud 149

Fraud Course System Big Data 149

PYMNTS

OCTOBER 25, 2017

In addition to explaining how adding a social layer to money transfer platforms can enable consumers to have fun with their funds, he also stressed that there are billion-dollar markets open to firms that are willing and able to master the new tools available to spur user engagement with money transfer.

Mobile 100

Mobile User Experience Examples Millennials 100

PYMNTS

FEBRUARY 7, 2020

The rates refer to the rates that United States-based merchants pay to accept Visa cards. India’s Gaana Streaming Service Far Surpasses Apple, Spotify. India has access to Apple Music and Spotify, but it’s the country’s homegrown Gaana that is getting the largest share of listeners.

Google 123

Google Retail United States Online 123

MyBankTracker

FEBRUARY 23, 2021

This Chime Spending Account review offers a closer look at the features, fees, and overall user experience you can expect when you move your money here. The spending account is a deposit account that comes with: Visa debit card access. Apple Pay, Google Pay and Samsung Pay support. Secure your card instantly.

ATM 52

ATM Cards Mobile Online 52

PYMNTS

APRIL 11, 2017

As of the last PYMNTS/InfoScout report on in-store mobile wallet usage, and particularly for the longest running general purpose mobile wallet in the market, Apple Pay, 19 out of 20 users who could use a mobile wallet don’t. and Western Europe still kind of like their cards.

Mobile 119

Mobile Study Survey United States 119